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Empower Jobs (NOW HIRING)

Össur

Empower Business Solutions Manager

About the Role Responsible for presenting Empower offerings to drive new sales and gain market share by providing customers with a systems solution and knowledge to manage DMEPOS in their practice.

LabAnswer

Project Manager - Empower CDS

Cambridge, MA · On-site

We are looking for a Project Manager that has experience with managing an Empower CDS 3 implementation. The Project Manager will be responsible for coordinating among all the groups involved in ...

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How much do empower jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for empower in the United States is $37.89, according to ZipRecruiter salary data. Most workers in this role earn between $19.71 and $48.32 per hour, depending on experience, location, and employer.

What are some common challenges faced by Empowerment Specialists when supporting clients, and how can these be addressed?

Empowerment Specialists often encounter challenges such as building trust with clients, addressing diverse needs, and overcoming barriers to client self-advocacy. These can be addressed by developing strong interpersonal skills, employing active listening, and collaborating closely with multidisciplinary teams to create individual action plans. Ongoing training, peer support, and regular supervision also help Empowerment Specialists stay effective and resilient in their role.

What is the difference between Empower vs Customer Service Representative?

AspectEmpower
CredentialsTypically requires customer service experience, communication skills, and sometimes certifications in customer relations or sales
Work EnvironmentOffice or call center settings, often involving direct interaction with customers via phone, chat, or email
Employer & IndustryCommonly employed by retail, telecommunications, and service industries
Search & Comparison IntentPeople compare Empower with customer service roles to understand job scope, requirements, and career path

Empower roles focus on customer support, sales, and client engagement within service industries, requiring strong communication skills. Customer Service Representatives perform similar functions but may have broader or more entry-level responsibilities. While both roles involve assisting customers, Empower often emphasizes sales and account management, whereas Customer Service Representatives primarily handle inquiries and issue resolution.

What does an Empower professional do?

An Empower professional typically works with individuals or organizations to help them develop skills, confidence, and resources needed to achieve their goals. Their role often includes coaching, mentoring, training, or facilitating personal and professional growth. Empower professionals may work in various settings such as education, social services, business, or health care, focusing on enabling people to take control of their circumstances and make positive changes. The exact responsibilities can vary depending on the industry and specific role.

What are the key skills and qualifications needed to thrive as an Empower Customer Service Representative, and why are they important?

To thrive as an Empower Customer Service Representative, you need strong communication skills, a customer-first mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and proficiency in using chat, email, and phone platforms are typically required. Patience, problem-solving abilities, and a positive attitude help you stand out in managing customer inquiries and resolving issues. These skills are important to ensure excellent customer experiences and foster brand loyalty in a competitive fintech environment.
More about Empower jobs
What cities are hiring for Empower jobs? Cities with the most Empower job openings:
What states have the most Empower jobs? States with the most job openings for Empower jobs include:
What job categories do people searching Empower jobs look for? The top searched job categories for Empower jobs are:
Empower jobs near you
Infographic showing various Empower job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $78,815 per year, or $37.9 per hour.
Empower Support Administrator

Empower Support Administrator

LabAnswer

San Francisco, CA • On-site

Other

Posted 18 days ago

Job description

Company Description

LabAnswer is the leading laboratory informatics consultancy in North America. We work with "best in breed" Laboratory Informatics software products to provide total solutions for our biotech and pharmaceutical clients. LabAnswer is expert in architecting, configuring, deploying, validating and supporting laboratory systems. These systems include LIMS, CDS, Scientific Content Management Systems and Electronic Lab Notebooks.


As a LabAnswer consultant you will be exposed to the technologies and processes that many leading US companies utilize. We offer a generous compensation package consisting of salary, bonuses and benefits.

Job Description

The Support and System Administrator position is based in Northern California and supports the end users with Chromatography Data Systems as well as other laboratory informatics products. The position will create and maintain necessary procedures, assist in the administration, configuration and end user support of the system as well as provide training to staff members. This position requires flexibility with changing priorities.

Job duties and responsibilities:

  • Maintaining and supporting current CDS system
  • End user issue support, troubleshooting, & resolution
  • Provides assistance in the creation of maintenance release enhancements
  • Provides end-to-end support for tickets requiring system change (requirements gathering, documentation updates, development, system configuration, validation protocol/script development to validation execution)
  • Integrate instruments
  • Conducts user-training sessions for users
  • Performs entry and edit of all relevant static data
  • Acts as liaison between internal laboratory users and vendor to address various system issues Evaluates product enhancements and capabilities, in addition to implementing upgrades as required

At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit www.labanswer.com to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.



Qualifications

  • A qualified candidate will possess:
  • Two years+ experience supporting laboratory systems in a pharmaceutical environment 
  • Experience with administration and/or support of Waters NuGenesis and/or Waters Empower 
  • Excellent verbal and written communication skills
  • Demonstrated working understanding of laboratory operations and practices strong organizational and/or project management skills
  • Ability to contribute to multiple projects for different business stakeholders
  • Strong analytical and problem solving skills
  • Must be able to work in Northern California. Ideal candidates will be willing and able to travel as required by role. 

Education:

Bachelor Degree in chemistry, biology or related discipline is preferred.

Additional Information

At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for excellent people to join our team, those who are looking to join a company for the long term. Our employees are team players and are the best at what they do. Please read our employee value proposition and philosophy statement at www.labanswer.com to see if you are the right match for Lab Answer.

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