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Employee Relations Manager Jobs in Schaumburg, IL

Genex

Provider Relations Manager, MRS

Schaumburg, IL · On-site

Main responsibilities will include but are not limited to: • Manages staff, including hiring, performance management, coaching, and employee records retention. • Ensures provider relations ...

RXO

Carrier Relations Manager

Chicago, IL · On-site

As a Carrier Relations Manager, you are responsible for executing and upholding commitments made by ... Employee Assistance Program (EAP) * Tuition reimbursement, adoption assistance * Tax-Advantaged ...

RXO Inc.

Carrier Relations Manager

Chicago, IL · On-site

As a Carrier Relations Manager, you are responsible for executing and upholding commitments made by ... Employee Assistance Program (EAP) * Tuition reimbursement, adoption assistance * Tax-Advantaged ...

Core Spaces

Manager, People Relations

Chicago, IL · On-site

Employee Assistance Program (EAP) for access to confidential support services * Company retirement ... What You Will Do People Relations, Managing Performance & Risk Mitigation * Execute people ...

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Employee Relations Manager information

See Schaumburg, IL salary details

$46.6K

$95.8K

$162K

How much do employee relations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for employee relations manager in Schaumburg, IL is $95,775.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,800.00 and $113,900.00 per year, depending on experience, location, and employer.

What Does an Employee Relations Manager Do?

An employee relations manager provides a vital link between employees and management. You focus on problem resolution which may involve non-biased internal investigations. Your responsibilities include a wide range of duties such as oversight of employee rights; this can range from conflict to sexual harassment issues. You also provide guidance for management in regards to worker discipline and termination. You help ensure that the company complies with all required laws and regulations, and work closely with human resources for other tasks such as HR analytics. Work is typically full-time during regular business hours in an office environment. Some positions may require travel.

What are the key skills and qualifications needed to thrive as an Employee Relations Manager, and why are they important?

To thrive as an Employee Relations Manager, you need a thorough understanding of labor laws, conflict resolution, and HR best practices, typically supported by a degree in human resources or a related field. Familiarity with HR information systems (HRIS), case management tools, and certifications like SHRM or HRCI are commonly required. Exceptional interpersonal skills, discretion, and the ability to mediate sensitive situations distinguish top performers in this role. These skills are crucial for fostering a positive work environment, minimizing legal risks, and ensuring fair and equitable workplace practices.

What are some common challenges faced by Employee Relations Managers, and how are they typically addressed?

Employee Relations Managers often encounter challenges such as resolving complex workplace conflicts, navigating sensitive investigations, and ensuring compliance with labor laws. These situations require strong communication and mediation skills, as well as the ability to remain impartial and confidential. Managers typically address these challenges through ongoing training, clear policies, and close collaboration with HR, legal, and management teams to ensure fair and consistent outcomes.

What is the difference between Employee Relations Manager vs HR Generalist?

AspectEmployee Relations ManagerHR Generalist
Required CredentialsBachelor's degree in HR, Business, or related field; HR certifications often preferredBachelor's degree in HR, Business, or related field; HR certifications beneficial
Work EnvironmentFocus on employee relations, conflict resolution, and policy enforcement within organizationsHandles a broad range of HR functions including recruitment, onboarding, and employee relations
Employer & Industry UsageCommon in medium to large organizations across various industriesWidely used across industries, especially in organizations with dedicated HR teams

In summary, an Employee Relations Manager specializes in managing employee relations and resolving workplace conflicts, while an HR Generalist handles a broader spectrum of HR functions. Both roles require similar credentials and are integral to HR departments, but their focus areas differ.

More about Employee Relations Manager jobs
What are the most commonly searched types of Employee Relations jobs in Schaumburg, IL? The most popular types of Employee Relations jobs in Schaumburg, IL are:
What are popular job titles related to Employee Relations Manager jobs in Schaumburg, IL? For Employee Relations Manager jobs in Schaumburg, IL, the most frequently searched job titles are:
What job categories do people searching Employee Relations Manager jobs in Schaumburg, IL look for? The top searched job categories for Employee Relations Manager jobs in Schaumburg, IL are:
What cities near Schaumburg, IL are hiring for Employee Relations Manager jobs? Cities near Schaumburg, IL with the most Employee Relations Manager job openings:
Employee Relations Manager jobs near you
Infographic showing various Employee Relations Manager job openings in Schaumburg, IL as of May 2026, with employment types broken down into 100% Full Time. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $95,775 per year, or $46 per hour.
Provider Relations Manager, MRS

Provider Relations Manager, MRS

Genex

Schaumburg, IL • On-site

Full-time

Posted 18 days ago

Job description

This position is responsible for direct oversight of provider relations representatives working in a call-center environment. Handles hiring, coaching, and overall management of a team of 10-12 direct reports. Also responsible for meeting all team goals around provider call volumes, hold times, and effectively answering provider inquiries on reviewed medical bills.
Main responsibilities will include but are not limited to:
• Manages staff, including hiring, performance management, coaching, and employee records retention.
• Ensures provider relations representatives are meeting daily call stats including call volume and resolution time.
• Answers escalated inquiries
• Ensures team is returning voice messages within 24 hours.
• Runs weekly reports detailing customer provider call volume.
• Provides ongoing education and training to staff to ensure they are up-to-date on our bill review workflows and state regulations.
• Other duties as assigned.
Qualifications:
• College degree preferred.
• Prior lead, supervisor or management experience required.
• Prior call center experience preferred.
• Experience in medical bill review or workers' compensation claims highly desirable.

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