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Employee Relations Associate Jobs in Phoenix, AZ

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... recruitment, employee relations, benefits administration, compliance, training, and workforce ... Associate degree in human resources, Business Administration, or related field (preferred) · 2+ ...

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... recruitment, employee relations, benefits administration, compliance, training, and workforce ... Associate degree in human resources, Business Administration, or related field (preferred) · 2+ ...

New

Urgent

Support full-cycle HR functions including employee relations, onboarding, offboarding, and ... Cassandra Nienow Benefit offerings available for our associates include medical, dental, vision ...

Human Resources Assistant

Phoenix, AZ

$37.20K - $47.70K/yr

Employee Relations * Assist with employee relations activities, such as organizing employee events ... High school diploma/GED required, Associate's or Bachelor's degree in Human Resources, Business ...

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Employee Relations Associate information

See Phoenix, AZ salary details

$24.8K

$46.8K

$66.5K

How much do employee relations associate jobs pay per year?

As of May 28, 2026, the average yearly pay for employee relations associate in Phoenix, AZ is $46,755.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $49,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Employee Relations Associate, and why are they important?

To thrive as an Employee Relations Associate, you need a solid understanding of HR policies, employment law, and conflict resolution, typically supported by a degree in human resources or a related field. Familiarity with HR information systems (HRIS), case management tools, and certifications like SHRM-CP or PHR are often preferred. Exceptional interpersonal skills, discretion, and the ability to mediate sensitive situations make someone stand out in this role. These skills are crucial for fostering a fair, compliant, and productive workplace while minimizing organizational risk.

What types of cases or issues does an Employee Relations Associate typically handle on a daily basis?

As an Employee Relations Associate, you will frequently address matters such as workplace conflicts, employee grievances, investigations into policy violations, and performance management concerns. Your day-to-day responsibilities may include conducting interviews, documenting findings, providing guidance to managers on HR policies, and ensuring compliance with labor laws. You'll also collaborate closely with HR business partners, legal teams, and department managers to facilitate fair resolutions and foster a positive workplace environment.

What does an Employee Relations Associate do?

An Employee Relations Associate is responsible for supporting a healthy work environment by addressing employee concerns, mediating workplace conflicts, and ensuring compliance with company policies and labor laws. They assist in investigations related to complaints or grievances, help implement employee engagement programs, and advise both employees and management on best practices for workplace relations. Their goal is to foster positive relationships and maintain a productive, respectful workplace.

What is the difference between Employee Relations Associate vs HR Coordinator?

AspectEmployee Relations AssociateHR Coordinator
Required CredentialsBachelor's degree in HR, Business, or related field; HR certifications beneficialBachelor's degree; HR certifications advantageous
Work EnvironmentFocus on employee engagement, conflict resolution, and communicationAssist with HR administrative tasks, onboarding, and record-keeping
Employer & Industry UsageUsed in various industries to manage employee relations and workplace cultureCommon in corporate HR departments handling administrative HR functions

The Employee Relations Associate primarily handles employee engagement, conflict resolution, and workplace communication, focusing on maintaining positive employee relations. In contrast, the HR Coordinator supports administrative HR functions like onboarding, record management, and policy implementation. While both roles require similar educational backgrounds and HR knowledge, their core responsibilities differ, with the Employee Relations Associate emphasizing employee well-being and the HR Coordinator focusing on HR operations.

What are the most commonly searched types of Employee Relations jobs in Phoenix, AZ? The most popular types of Employee Relations jobs in Phoenix, AZ are:

Guest Relations Agent

Marriott Phoenix Resort Tempe at the Buttes

Tempe, AZ • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 27 days ago


Job description

POSITION OVERVIEW:
The Guest Relations Agent  will provide hotel support and services in accordance with Marriott’s Core Ambitions, Purpose, Brand Identity, Values, and Sprit to Serve.
The Guest Relations Agent together with the front desk takes responsibility for all aspects of the Guest Recognition operations. Be pro-active, creative and results driven. The Guest Relations Agent is responsible for, but not limited to, the overall guest experience from arrival to departure.
 
RESPONSIBILITIES:
  • Maintain clear communication between all departments within the hotel to ensure consistency, transparency, and unity.
  • Assist and maintain all guest requests, comments, and concerns in a courteous and efficient manner.
  • Conduct all day-to-day operations duties as directed.
  • Work at the front desk, compelte assigned duties, arrivals and departures
  • Ability to step in and assist fellow associates as directed or necessary to ensure a smooth operation.
  • Attend all daily, monthly, and yearly trainings and meetings as directed.
  • Uphold and enforce all hotel policies and procedures as stated in handbook.
  • Ability to support and collaborate with all departments within the hotel to ensure unity and high standards.
  • Genuinely creating the Marriott Experience through coordination with various departments in personalizing guests' visit. Pre-arrival preparation.
  • Responsible for maintaining the highest quality database relating to guest history and implementing guest recognition programs in line with Marriott guidelines. 
  • Profile building and management.
  • Responsible for ensuring a very clear and open, positive communication between Front Office and Housekeeping department.
  • Develops new ideas for amenity program and gifting program.
  • Responsible for a seamless execution of amenity delivery, welcome experience, pampering guests throughout their stay, and providing guests with a warm farewell.
  • Meets and greets guests.
  • Must have excellent communication skills, verbal and written. Answering to Guest Satisfaction correspondence.
  • Analyzes guest preferences and prepares reports for improvement on Guest Satisfaction through reviewing guest opportunity/GSS reports. 
  • Communicate and follow up with each department to ensure they are in good standing and always performing to the highest of quality of standards.
  • Responsible for achieving and maintaining high guest retention ratio.
  • Monitor correct handling of all guests' requests.
  • Assist with the Front of House operation as needed.

Benefits:
  • 401(k).
  • Dental insurance.
  • Employee discount with Marriott brands.
  • Health insurance.
  • Paid time off.
  • Vision insurance.

E.O.E.