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Employee Relations Associate Jobs in Phoenix, AZ

Franklin Electric

Customer Relations Associate

Phoenix, AZ

$39.70K - $49.60K/yr

Customer Relations Associate Join Our Team as a Customer Relations Associate at Franklin Water ... Employee discount program About Franklin Electric Franklin Electric is a global leader in water and ...

PetSmart

Sr. Manager Positive Associate Relations

Phoenix, AZ · Hybrid

$37.80K - $47.20K/yr

In a standard work week, associates may work up to one remote "flex day" (with leader approval ... Stay current on employee and labor relations trends, legal decisions, and statutory changes ...

PetSmart

Sr. Manager Positive Associate Relations

Phoenix, AZ · Hybrid

$37.80K - $47.20K/yr

In a standard work week, associates may work up to one remote "flex day" (with leader approval ... Stay current on employee and labor relations trends, legal decisions, and statutory changes ...

VISASQ/COLEMAN

HR Associate

Phoenix, AZ · On-site

Employee Relations and Engagement: * Collaborate with management to communicate HR policies ... As a HR Associate, you will have the opportunity to launch your career in the rapidly growing ...

VISASQ/COLEMAN

HR Associate

Phoenix, AZ

Employee Relations and Engagement: * Collaborate with management to communicate HR policies ... As a HR Associate, you will have the opportunity to launch your career in the rapidly growing ...

FirstService Residential

HR Generalist

Scottsdale, AZ

$65K - $70K/yr

Employee Relations & Compliance * Serve as a resource to associates and leaders on HR policies, employee relations, and workplace concerns * Support investigations and partner with HR leadership on ...

HelloFresh

Associate, Human Resources

Phoenix, AZ · On-site

Provide training support to all levels of associates * Ensure Open Door, diversity and other values ... Working knowledge of employee relations, diversity, and employment laws with proven ability to ...

HelloFresh

Associate, Human Resources

Phoenix, AZ · On-site

Provide training support to all levels of associates * Ensure Open Door, diversity and other values ... Working knowledge of employee relations, diversity, and employment laws with proven ability to ...

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Employee Relations Associate information

See Phoenix, AZ salary details

$24.8K

$46.8K

$66.5K

How much do employee relations associate jobs pay per year?

As of May 28, 2026, the average yearly pay for employee relations associate in Phoenix, AZ is $46,755.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $49,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Employee Relations Associate, and why are they important?

To thrive as an Employee Relations Associate, you need a solid understanding of HR policies, employment law, and conflict resolution, typically supported by a degree in human resources or a related field. Familiarity with HR information systems (HRIS), case management tools, and certifications like SHRM-CP or PHR are often preferred. Exceptional interpersonal skills, discretion, and the ability to mediate sensitive situations make someone stand out in this role. These skills are crucial for fostering a fair, compliant, and productive workplace while minimizing organizational risk.

What types of cases or issues does an Employee Relations Associate typically handle on a daily basis?

As an Employee Relations Associate, you will frequently address matters such as workplace conflicts, employee grievances, investigations into policy violations, and performance management concerns. Your day-to-day responsibilities may include conducting interviews, documenting findings, providing guidance to managers on HR policies, and ensuring compliance with labor laws. You'll also collaborate closely with HR business partners, legal teams, and department managers to facilitate fair resolutions and foster a positive workplace environment.

What does an Employee Relations Associate do?

An Employee Relations Associate is responsible for supporting a healthy work environment by addressing employee concerns, mediating workplace conflicts, and ensuring compliance with company policies and labor laws. They assist in investigations related to complaints or grievances, help implement employee engagement programs, and advise both employees and management on best practices for workplace relations. Their goal is to foster positive relationships and maintain a productive, respectful workplace.

What is the difference between Employee Relations Associate vs HR Coordinator?

AspectEmployee Relations AssociateHR Coordinator
Required CredentialsBachelor's degree in HR, Business, or related field; HR certifications beneficialBachelor's degree; HR certifications advantageous
Work EnvironmentFocus on employee engagement, conflict resolution, and communicationAssist with HR administrative tasks, onboarding, and record-keeping
Employer & Industry UsageUsed in various industries to manage employee relations and workplace cultureCommon in corporate HR departments handling administrative HR functions

The Employee Relations Associate primarily handles employee engagement, conflict resolution, and workplace communication, focusing on maintaining positive employee relations. In contrast, the HR Coordinator supports administrative HR functions like onboarding, record management, and policy implementation. While both roles require similar educational backgrounds and HR knowledge, their core responsibilities differ, with the Employee Relations Associate emphasizing employee well-being and the HR Coordinator focusing on HR operations.

What are the most commonly searched types of Employee Relations jobs in Phoenix, AZ? The most popular types of Employee Relations jobs in Phoenix, AZ are:
Employee Relations Associate jobs near you
Customer Relations Associate

Customer Relations Associate

Franklin Electric

Phoenix, AZ • On-site

$37.80K - $47.20K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 20 days ago

Job description

Customer Relations Associate
Department: Customer Relations
Employment Type: Full Time
Location: US - Arizona - Phoenix
Reporting To: Jason Bruns
Description
Join Our Team as a Customer Relations Associate at Franklin Water Treatment, a Division of Franklin Electric
At Franklin Water Treatment, we pride ourselves on delivering exceptional service and support to our clients, and we're seeking a dedicated Customer Relations Associate to represent our commitment to excellence. If you're a strong communicator, have a passion for building strong relationships, and are committed to providing top-tier customer service, we invite you to join our team and help us continue our tradition of excellence in water treatment solutions!
MOVE FORWARD WITH US!
What you will be doing:
In this role, you'll serve as the primary point of contact for our customers, addressing their key business requirements and expectations. Your responsibilities will include effectively engage customers with an attention to key business requirements and expectations, as well as provide relevant and relational order information; information related to new products and product accessories; and, provide product specifications, programs, training, and pricing and delivery information.
Who we want:
We're looking for a detail-oriented professional with a strong work ethic and a commitment to delivering high-quality service. You should be dependable, precise, and capable of multitasking in a fast-paced environment. If you take pride in helping others and are eager to contribute to our team's success, WE WANT TO HEAR FROM YOU!
What you need:
  • High school diploma or GED (required)
  • 0-3 years of relevant experience or training in customer service or a related field (preferred)
  • Strong communication skills
  • Ability to multitask, stay organized, and work under pressure
  • High attention to detail
  • Strong critical thinking and problem-solving skills
  • Proficiency in Microsoft Office

Company Values & Benefits:
  • Generous paid time off & holidays
  • Health, dental, vision, and life insurance
  • Paid parental leave
  • 401(k) Plan with company match & service contributions
  • Short & long-term disability
  • Fertility & adoption support
  • Undergraduate & graduate tuition reimbursement
  • Opportunities for training and career growth
  • Health & wellness programs
  • Employee discount program

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