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Employee Manager Jobs in Michigan (NOW HIRING)

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Employee Manager information

What is an employee manager?

An Employee Manager is a professional responsible for overseeing and coordinating the activities of staff within an organization. Their primary duties include managing employee performance, resolving workplace conflicts, handling recruitment and onboarding, and ensuring compliance with company policies. Employee Managers also play a key role in fostering a positive work environment and supporting staff development. They often work closely with other departments to align human resources strategies with organizational goals.

What are the key skills and qualifications needed to thrive as an employee manager, and why are they important?

To excel as an Employee Manager, you need a solid background in human resources, leadership, and organizational management, often supported by a degree in HR, business administration, or a related field. Familiarity with HR information systems (HRIS), performance management software, and relevant certifications like SHRM-CP or PHR are highly beneficial. Strong interpersonal communication, conflict resolution, and motivational skills help foster a positive work environment and drive team performance. These skills and qualifications are crucial for effectively managing staff, ensuring compliance, and optimizing workplace productivity.

How does an employee manager typically collaborate with other departments to support organizational goals?

Employee Managers often work closely with departments such as Human Resources, Operations, and Finance to ensure organizational objectives are met. They coordinate cross-functional meetings, facilitate the flow of information, and address workforce needs or concerns that may impact productivity. By fostering open communication and aligning team efforts with broader company strategies, Employee Managers help create a cohesive work environment where employees are supported and organizational goals are achieved.
What are the most commonly searched types of Employee jobs in Michigan? The most popular types of Employee jobs in Michigan are:
What cities in Michigan are hiring for Employee Manager jobs? Cities in Michigan with the most Employee Manager job openings:
Employee Manager jobs near you

Account Manager- Employee Benefits

Insurance Office of America

Ann Arbor, MI

Full-time

Medical, Retirement

Posted 12 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance

Job description

Description

Job Description:

Title: Account Manager – Employee Benefits 

Work Mode: Remote (Eastern and Central Times Zones Only) | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Responsible for IOA Benefits Account Management activities under Producer direction. Responsibilities include client service and communication, team leadership, directing daily tasks and work activities of Account Coordinators, team and individual productivity, quality, and service levels, implementation of client benefits administrative processes, tracking, renewals, new client setup, data management/entry, Producer communication, team and individual professional development, identification of sales opportunities, and upholding IOA core values. 

 
Key Responsibilities: 

  • Client Management: Manage an assigned book of business, ensuring performance requirements are met and no liability occurs. 

  • Client Service: Deliver outstanding service, anticipate client needs, maintain professional communication, and respond quickly to requests. 

  • Team Leadership: Lead the account team with a strong work ethic, positive attitude, and willingness to assist others. 

  • Daily Activities: Direct daily activities of Account Coordinator(s), assign tasks, communicate expectations, monitor execution, and recommend corrective actions. 

  • Business Growth: Identify and act on sales opportunities to grow IOA business. 

  • New Business Setup: Manage new business setup, including data gathering, client file creation, communication, AOR notifications, carrier rates, internal services setup, compliance audits, client education, and employee meetings. 

  • Renewal Process: Manage renewals by verifying client data, updating files, liaising with clients and carriers, obtaining rates, ensuring internal services usage, performing audits, coordinating training, and conducting meetings. 

  • Client Relationships: Build and improve client relationships, seek feedback, and implement improvements. 

  • Intermediary Role: Advocate for clients and carriers to ensure mutually beneficial outcomes. 

  • Value-Added Solutions: Identify and implement value-added solutions for clients. 

  • Professional Development: Support team training and development, promote a positive work environment, and seek continuous improvement. 

  • Communication: Maintain transparent communication with Producers and team members. 

  • Compliance: Ensure adherence to company policies and industry standards. 

  • Champion IOA core values and demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience 

  • Required active licensing 

  • Exceptional customer service and communication skills 

  • Strong organizational, delegation, and decision-making skills 

  • High accuracy in handling large work volumes 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 55-70K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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