Employee Experience Program Manager Jobs in Ridgefield, CT

This position is responsible for supporting critical cross-portfolio responsibilities within the Program Management business function, enabling the development and execution of "must attend" content, programs, and experiences - and ultimately driving Gartner conference portfolio growth.
The Program Manager will work on a variety of activities focused on supporting the lead conference PMs with both general cross-portfolio processes, and specific conferences portfolios.
This role will strive to:

• Gain deep understanding of the markets we target (attendees', exhibitors' profiles and needs)
• Deliver compelling conference content in collaboration with Gartner Research based on client and market demand.
• Execute product strategies that deliver growth, profitability and client retention in collaboration with all conference stakeholders

What You Will Do:
The Program Manager will assist the Program team by implementing and improving the tools, processes and activities used to:

• Conduct market research, advisory boards, and other customer insights channels in order to understand client issues
• Analyze various data on attendee or sponsor profile, behaviors, satisfaction trends etc.
• Create key documents and presentations (kickoffs, wrap ups, business cases)
• Help define target audience and sponsors
• Identify and evaluate competitive events
• Manage participation of keynote speakers, panels and case studies
• Review and improve sponsor and guest speaker content
• Innovate and test new conference experiences
• Collaborate with different Conference stakeholders:
  
  • Research chairs and analysts for creating and managing the content/agenda
  • Marketing and database teams to create effective audience campaigns, as well as developing partnerships with associations, user groups, and media
  • Sales to identify prospective sponsors/exhibitors, accelerate the sales process and increase retention
  • Operations to ensure efficient and cost-effective solutions to achieve optimal attendee and sponsor experiences

What You Will Need:

• Bachelor's Degree
• 3-5+ years experience having demonstrated ability for fast learning, adaptation
• Experience with B2B conferences, content/agenda development, speaker management a plus
• Proven track record ideating and executing on a strategy
• Demonstrated ability to work in a highly collaborative matrix environment, with strong stakeholder management skills
• Excellent written and oral communication
• Strong ability to manipulate, analyze, interpret data to solve problems and drive decisions
• Desire for global/multinational event experience, and ability to accommodate moderate travel, including international
• Proficient use of productivity applications (Excel, PPT, dashboards), and familiarity with AI tools
• Good multi-project management, prioritization, time management capacity
• IT/Technology familiarity or interest is a plus
• Ability to travel up to 15-20%, domestically & internationally

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Who are we?
At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work?
Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
Gartner is the world authority on AI
At Gartner, you'll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients' AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You'll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.
It's an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that's reshaping the way we operate. If you're passionate about AI and want to be part of a team that's guiding the leaders who shape the world, Gartner is the place for you.
What do we offer?
Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 86,000 USD - 118,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.
Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to ApplicantAccommodations@gartner.com.
Job Requisition ID:111556
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