Employee Experience Program Manager Jobs in Connecticut

About Company:

Altek Electronics, a division of Cyient DLM has been a trusted source of electronic manufacturing services since 1972. We are a comprehensive contract manufacturer serving a broad range of industries. We work with industry leaders supporting a complete product life cycle, from prototype through production and end of life. As a solutions provider with expertise in PCB layout and design, PCB assembly, and upper-level chassis, control panels, and cable & harness assembly, we manufacture products using LEAN manufacturing and Six Sigma principles. We use open communication to fulfill our mission of “Value through the eyes of the customer.” Delivering quality products on time, Altek is certified to AS9100D, our operators are certified to IPC-610, IPC-620 and J-STD, we are ITAR compliant.

Please visit our website for more details and to meet our team. www.altekelectronics.com

Altek has a comprehensive benefits package including:

• Medical Plans with company HSA contributions
• Dental
• Vision – employee only level coverage paid by employer
• Employer paid Life up to $50,000
• Options for additional life
• Critical Illness & Personal Accident plans
• 401k plan with up to 4% company match
• Generous Paid Time Off policy

Altek Electronics is an Equal Opportunity employer. Applicants are considered for all positions without regard to race, color, age, sex, marital status, national origin, veteran status, sexual orientation, or the presences of a non-job-related medical condition, disability, or handicap, however, current openings may involve ITAR restricted hiring practices, and all applicants must be aware of this requirement and are encouraged to consult the latest ITAR regulations regarding restrictions that may apply.

Position Summary of the Program Manager Role at Altek Electronics:

The Program Manager acts as the primary and accountable point of contact for a defined group of customers. They plan, manage, and report on contractual requirements and overall performance of their programs. This role is mainly onsite, but may require some travel to customers and vendors.

The Essential Duties and Responsibilities of the Program Manager are described below; other duties may be assigned:

• Ensures manufacturing projects, programs, and activities are managed effectively and align with the broader objectives of the business.
• Manages/develops the program plan for customers, including the potential schedules/forecasts, material costs, performance objectives, risk management, etc.
• Coordinates internal & external customer resources and third parties/vendors (team) to execute programs.
• Understands the business well enough, or seeks understanding, to be certain that the company has the appropriate resources to meet and comply with all contractual requirements including product performance, quality, and regulatory compliance, etc.
• Conducts regular meetings and program reviews, both internal and external, to ensure requirements are communicated and carried out effectively. Works inter-departmentally, as needed, to identify bottlenecks or inefficiencies and ensures actions are taken to correct.
• Facilitates communication and collaboration between various functions including engineering, supply chain/procurement, and quality assurance to ensure actions and goals are aligned. Serves as the highest-level primary customer point of contact and, along with customer service, the “voice of the customer” within the organization. Acts as the primary customer contact for cost and contract questions, and program issues or changes in requirements.
• Collaborates closely with customer service and production to ensure delivery requirements are correctly communicated and executed as required by the customer.
• Provides program direction during all phases of new programs for defined customers (proposal, contract negotiation/award, program kickoff, program execution, program close out) to accomplish cost, technical, and schedule objectives and proactively works with the team and customer to address and mitigate the impact of unplanned events (failures, realized risks, material issues, etc.) on the organization and the customer.
• Explores new business opportunities within the customers’ organizations.
• Supports contract reviews to ensure all items are covered and that the full scope of the customer requirements is understood, accurate, and is corrected during the proposal stage should items of concern be identified.
• Make suggestions on cost savings to ensure customers are getting the most value for their relationship with Altek Electronics, Inc.
• Coordinates with suppliers to support program activities and ensures cost, quality and availability meet customer specifications and schedules.

Knowledge and Skills Required to be the Program Manager at Altek

• Electronics and/or Electro-mechanical manufacturing background/experience preferred.
• Excellent collaboration and negotiation skills required.
• Must be able to effectively communicate technical and non-technical issues to all levels.
• Understanding of risk management, product development, and manufacturing processes
• Proficient in Microsoft Office including Project, Excel, Power Point, and Word.
• AS9100, ISO13485, ITAR experience preferred.
• SAP experience preferred
• Proficiency in Microsoft Office including Project, Excel, Power Point, and Word.
• Ability to manipulate, interpret, and present data 

Education and/or Experience 

• BS Degree in an engineering or business discipline (or equivalent experience) is required, MBA and/or PMP credentials preferred.
• 5 years of experience in Program Management, Project Engineering, or closely related roles in the manufacturing industry.

Working Conditions 

• Work involves lifting materials and product up to 30 pounds.
• Occasional travel to visit customers or suppliers may be required.

Altek’s Vision: To be a thriving enterprise with a highly skilled and adaptable workforce committed to delivering an exceptional experience to our customers. 

 Altek’s Mission: To provide manufacturing services and innovative solutions that enable our customers to deliver life-changing products to the world, while fostering employee growth and supporting the communities in which we live.