POSITION OVERVIEW The Employee Experience & Business Office Manager (EXM) oversees campus onboarding, training, payroll and compliance for a standalone Assisted Living or Independent Living Campus.
POSITION OVERVIEW The Employee Experience & Business Office Manager (EXM) oversees campus onboarding, training, payroll and compliance for a standalone Assisted Living or Independent Living Campus.
Experience Manager
Carmel, IN · On-site
Partners with Regional HR Manager for employee benefits, payroll, and leave of absence issues ... Previous experience in a natural foods industry is a plus. * Accounting and cash handling ...
Experience Manager
Carmel, IN · On-site
Partners with Regional HR Manager for employee benefits, payroll, and leave of absence issues ... Previous experience in a natural foods industry is a plus. * Accounting and cash handling ...
Experience Manager
Carmel, IN · On-site
Partners with Regional HR Manager for employee benefits, payroll, and leave of absence issues ... Previous experience in a natural foods industry is a plus. * Accounting and cash handling ...
Experience Manager
Carmel, IN · On-site
Partners with Regional HR Manager for employee benefits, payroll, and leave of absence issues ... Previous experience in a natural foods industry is a plus. * Accounting and cash handling ...
Employee Experience Advisor Location: Remote (Anywhere in the U.S.) or Hybrid (Chicago, Boston, or ... Manage survey cycles with strong project management discipline-ensuring milestones, timelines, and ...
Employee Experience Advisor Location: Remote (Anywhere in the U.S.) or Hybrid (Chicago, Boston, or ... Manage survey cycles with strong project management discipline-ensuring milestones, timelines, and ...
Work closely with third party patient, employee and medical staff survey vendor(s). Maximize every ... The Patient Experience Manager responsibilities include: * Oversight and responsibility for ...
Work closely with third party patient, employee and medical staff survey vendor(s). Maximize every ... The Patient Experience Manager responsibilities include: * Oversight and responsibility for ...
Patient Experience Manager
Marion, IN · On-site
Patient Experience Manager Leadership responsibility for establishing and achieving system-wide ... Work closely with third party patient, employee and medical staff survey vendor(s). Maximize every ...
Patient Experience Manager
Marion, IN · On-site
Patient Experience Manager Leadership responsibility for establishing and achieving system-wide ... Work closely with third party patient, employee and medical staff survey vendor(s). Maximize every ...
Pro Experience Manager
Indianapolis, IN · On-site
Pro Experience Managers (Pro XM) are members of the store leadership team responsible for ... Employee Relations: Champion "Voice of the Associate" initiatives and actively resolve associate ...
Pro Experience Manager
Indianapolis, IN · On-site
Pro Experience Managers (Pro XM) are members of the store leadership team responsible for ... Employee Relations: Champion "Voice of the Associate" initiatives and actively resolve associate ...
Customer Experience Manager
Lafayette, IN · On-site
... warranty strategy Education and Experience: Bachelor's degree in Business Management ... The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required ...
Customer Experience Manager
Lafayette, IN · On-site
... warranty strategy Education and Experience: Bachelor's degree in Business Management ... The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required ...
Patient Experience Manager
Marion, IN · On-site
Work closely with third party patient, employee and medical staff survey vendor(s). Maximize every ... The Patient Experience Manager responsibilities include: * Oversight and responsibility for ...
Patient Experience Manager
Marion, IN · On-site
Work closely with third party patient, employee and medical staff survey vendor(s). Maximize every ... The Patient Experience Manager responsibilities include: * Oversight and responsibility for ...
Pro Experience Manager
Mishawaka, IN · On-site
Pro Experience Managers (Pro XM) are members of the store leadership team responsible for ... Employee Relations: Champion "Voice of the Associate" initiatives and actively resolve associate ...
Pro Experience Manager
Mishawaka, IN · On-site
Pro Experience Managers (Pro XM) are members of the store leadership team responsible for ... Employee Relations: Champion "Voice of the Associate" initiatives and actively resolve associate ...
Customer Experience Manager
Lafayette, IN · On-site
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required ... Customer Experience Manager Requisition ID: 22150 Location:
Customer Experience Manager
Lafayette, IN · On-site
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required ... Customer Experience Manager Requisition ID: 22150 Location:
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for ... Employee Relations: Champion "Voice of the Associate" initiatives and actively resolve associate ...
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for ... Employee Relations: Champion "Voice of the Associate" initiatives and actively resolve associate ...
Member Experience Manager - Carmel
Carmel, IN · On-site
$70K/yr
In-Person Hospitality Role Our Member Experience Managers are the go-to problem solvers, momentum ... Other great employee perks and benefits include: heavily subsidized healthcare plans, generous paid ...
Member Experience Manager - Carmel
Carmel, IN · On-site
$70K/yr
In-Person Hospitality Role Our Member Experience Managers are the go-to problem solvers, momentum ... Other great employee perks and benefits include: heavily subsidized healthcare plans, generous paid ...
Manager, Product Experience
Carmel, IN · On-site
... employee engagement and strengths categories. This year, Allegion also received Gallup's With ... Manager, Product Experience-Carmel, IN (Hybrid) Qualified candidates must be legally authorized to ...
Manager, Product Experience
Carmel, IN · On-site
... employee engagement and strengths categories. This year, Allegion also received Gallup's With ... Manager, Product Experience-Carmel, IN (Hybrid) Qualified candidates must be legally authorized to ...
Manager, Product Experience
Carmel, IN · On-site
... employee engagement and strengths categories. This year, Allegion also received Gallup's With ... Manager, Product Experience-Carmel, IN (Hybrid) Qualified candidates must be legally authorized to ...
Manager, Product Experience
Carmel, IN · On-site
... employee engagement and strengths categories. This year, Allegion also received Gallup's With ... Manager, Product Experience-Carmel, IN (Hybrid) Qualified candidates must be legally authorized to ...
Manager, Product Experience
Carmel, IN · On-site
$110 - $140/hr
... employee engagement and strengths categories. This year, Allegion also received Gallup's With ... Manager, Product Experience-Carmel, IN (Hybrid) Qualified candidates must be legally authorized to ...
New
Manager, Product Experience
Carmel, IN · On-site
$110 - $140/hr
... employee engagement and strengths categories. This year, Allegion also received Gallup's With ... Manager, Product Experience-Carmel, IN (Hybrid) Qualified candidates must be legally authorized to ...
New
Partners with the appropriate leadership, management and employee groups on implementing programs for diversity, equity and inclusion. * Performs other related duties as assigned. Required Experience:
Partners with the appropriate leadership, management and employee groups on implementing programs for diversity, equity and inclusion. * Performs other related duties as assigned. Required Experience:
... experience. The ER Specialist will support and provide advice for company related culture ... In partnership with leadership and management, the HRBP works on setting priorities, driving ...
... experience. The ER Specialist will support and provide advice for company related culture ... In partnership with leadership and management, the HRBP works on setting priorities, driving ...
Employee Relations Specialist
Schererville, IN · On-site
$75K - $100K/yr
... experience. The ER Specialist will support and provide advice for company related culture ... In partnership with leadership and management, the HRBP works on setting priorities, driving ...
Employee Relations Specialist
Schererville, IN · On-site
$75K - $100K/yr
... experience. The ER Specialist will support and provide advice for company related culture ... In partnership with leadership and management, the HRBP works on setting priorities, driving ...
Senior Employee Relations Partner
Indianapolis, IN · On-site
$112K - $168K/yr
Identify and mitigate legal, reputational, and employee experience risks before escalation * Own ER case governance, including escalation pathways and decision frameworks Manager & HRBP Advisory
Senior Employee Relations Partner
Indianapolis, IN · On-site
$112K - $168K/yr
Identify and mitigate legal, reputational, and employee experience risks before escalation * Own ER case governance, including escalation pathways and decision frameworks Manager & HRBP Advisory
Employee Experience Manager information
See Indiana salary details
$23.3K - $31.2K
9% of jobs
$31.2K - $39.1K
15% of jobs
$39.8K is the 25th percentile. Wages below this are outliers.
$39.1K - $47.1K
17% of jobs
The median wage is $49.8K / yr.
$47.1K - $55K
27% of jobs
$59.8K is the 75th percentile. Wages above this are outliers.
$55K - $62.9K
12% of jobs
$62.9K - $70.8K
8% of jobs
$70.8K - $78.7K
4% of jobs
$78.7K - $86.6K
3% of jobs
$86.6K - $94.6K
2% of jobs
$94.6K - $102.5K
2% of jobs
$102.5K - $110.4K
1% of jobs
$23.3K
$56.6K
$110.4K
How much do employee experience manager jobs pay per year?
What is the difference between Employee Experience Manager vs HR Business Partner?
| Aspect | Employee Experience Manager | HR Business Partner |
|---|---|---|
| Primary Focus | Enhancing employee engagement, satisfaction, and overall experience | Aligning HR strategies with business goals, advising leadership on HR issues |
| Required Credentials | Bachelor's degree in HR, Business, or related field; experience in employee engagement | Bachelor's degree, HR certification (e.g., SHRM, PHR), extensive HR experience |
| Work Environment | Collaborates across departments to improve workplace culture | Works closely with leadership and management on HR policies and strategies |
While both roles focus on improving workplace dynamics, the Employee Experience Manager primarily concentrates on employee engagement and satisfaction initiatives. In contrast, the HR Business Partner provides strategic HR advice to leadership, aligning HR policies with business objectives. Both roles require HR knowledge and collaboration skills but serve different aspects of HR management.
What are the key skills and qualifications needed to thrive as an employee experience manager, and why are they important?
What does an employee experience manager do?
How does an employee experience manager typically collaborate with HR and other departments to improve workplace culture?

Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 18 days ago
Job description
At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
POSITION OVERVIEW
The Employee Experience & Business Office Manager (EXM) oversees campus onboarding, training, payroll and compliance for a standalone Assisted Living or Independent Living Campus. The EXM manages employee records, regulatory requirements and engagement programs while also handling resident billing, collections, account maintenance, and accounts receivable for the campus. The role is perfect for someone who is passionate about the employee experience and has great attention to detail.
Key Responsibilities
- Oversees the execution of the pre-boarding and onboarding process to ensure a highly engaging and positive new-hire experience.
- Promotes, manages and tracks all required and regulatory training programs, growth programs and certifications for campus employees.
- Manages the Mentor Program, including mentor selection, assignments, engagement, and annual reviews.
- Leads and facilitates weekly Employee Engagement Meetings with the campus Leadership Team.
- Serves as the campus advocate for employee experience by promoting company recognition programs & events, serving as the Thrive subject matter expert, and championing Benefits, Wellness and DEIB initiatives.
- Ensures accurate and timely weekly payroll processing.
- Maintains employee files, licenses & certifications, and vaccinations to maintain compliance with regulatory and company policies and expectations.
- Business Office Expecations include: seting up and maintaining of resident files & trust accounts, accurate reporting of all required information, completing the month-end billling process, posting and applying resident cash, and accounts receiveable collections.
Qualifications
- High School Diploma or GED/HSE with 1-3 years of relevant experience preferred.
- Associates degree and equivalent experience and knowledge strongly desired.
- Medicare/Medicaid billing experience in long-term care preferred.
LOCATION
US-IN-New Albany
Rivercrest Senior Living
4917 Grantline Road
New Albany
IN
BENEFITS
Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.
- Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
- Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases.
- Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
- PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents.
- Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
- Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.
TEXT A RECRUITER
Mark (502) 535-2576
ABOUT TRILOGY HEALTH SERVICES
Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.