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Employee Development Manager Jobs in Muskegon, MI

Walgreens

Pharmacy Intern Grad

Muskegon, MI · On-site

$33.50 - $45.30/hr

Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering employee development. * Promotes ...

Walgreens

Pharmacy Intern Grad

Muskegon, MI · On-site

$33.50 - $45.30/hr

Reinforces the direction of Pharmacy Manager in staff performance by coaching, and providing constructive feedback, monitoring customer service, and fostering employee development. * Promotes ...

Linamar

Program Manager

Fruitport, MI · On-site

Maintain balance between customer, employee and financial satisfaction by maximizing facility ... Coordinate with engineering development team and other Linamar facilities as appropriate to manage ...

Linamar

Program Manager

Fruitport, MI

Maintain balance between customer, employee and financial satisfaction by maximizing facility ... Coordinate with engineering development team and other Linamar facilities as appropriate to manage ...

Specialty Foods Group

R&D Meat Scientist

Holland, MI · On-site

... safety management systems, and USDA labeling requirements and standards of identity * Proven ... While performing the duties of this job, the employee is occasionally exposed to a variety of ...

Foundation Building Materials

Driver

Holland, MI

... employee development. By combining scale, specialty expertise, and a customer-first mindset, we ... Communication * Communicate operational challenges and improvement ideas to the manager

Foundation Building Materials

Driver

Holland, MI · On-site

... employee development. By combining scale, specialty expertise, and a customer-first mindset, we ... Communication * Communicate operational challenges and improvement ideas to the manager

Foundation Building Materials

Driver

Holland, MI · On-site

... employee development. By combining scale, specialty expertise, and a customer-first mindset, we ... Communication * Communicate operational challenges and improvement ideas to the manager

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Showing results 21-40

All JobsEmployee Development JobsEmployee Development Manager JobsEmployee Development Manager Jobs in Muskegon, MI

Employee Development Manager information

See Muskegon, MI salary details

$9.9K

$67.4K

$136K

How much do employee development manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for employee development manager in Muskegon, MI is $67,410.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $82,700.00 per year, depending on experience, location, and employer.

What are common challenges faced by employee development managers when implementing new training programs?

Employee Development Managers often encounter challenges such as securing buy-in from leadership, aligning training initiatives with organizational goals, and engaging employees who have varying learning styles or levels of motivation. Additionally, balancing the need for standardized training with the desire for personalized development can be tricky. Overcoming these obstacles typically involves strong communication, continuous feedback, and close collaboration with department heads to ensure programs are both relevant and effective.

What is the difference between Employee Development Manager vs Learning and Development Specialist?

AspectEmployee Development ManagerLearning and Development Specialist
CredentialsBachelor's degree; often certifications in HR or trainingBachelor's degree; certifications in training or instructional design
Work EnvironmentCorporate offices, HR departments, training programsTraining sessions, workshops, online platforms
Employer & Industry UsageCommon in large organizations across industriesUsed in various industries, often in HR or training departments

The Employee Development Manager focuses on designing and overseeing employee growth programs, while the Learning and Development Specialist implements training sessions and develops instructional content. Both roles require similar credentials and are integral to workforce development, but the manager has a broader strategic role compared to the specialist's focus on execution.

What does an employee development manager do?

An employee development manager oversees training and professional growth programs within an organization, helping employees improve skills and advance their careers. They assess training needs, design development initiatives, and collaborate with leadership to align employee growth with company goals, often using tools like learning management systems. Strong communication, organizational skills, and knowledge of HR practices are essential for this role.

What cities near Muskegon, MI are hiring for Employee Development Manager jobs?

Cities near Muskegon, MI with the most Employee Development Manager job openings:

Employee Development Manager jobs near you

Customer Service Manager (Office Coffee Services) Grand Rapids, MI

Compass Group

Grand Rapids, MI • On-site

$65K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago

Compass Group rating

6.4

Company rating: 6.4 out of 10

Based on 1,091 frontline employees who took The Breakroom Quiz

346th of 494 rated business services

Job description

Salary:  $65,000 - $75,000 / year

Other Forms of Compensation: Yearly Bonus Opportunity & Company Car 

Growth. Opportunity. Excellence.


Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.


Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation.  Together, we'll continue to transform our industry.


Come grow with us. We are Canteen.

Job Summary:

The Customer Service Manager for Office Coffee Services is responsible for delivering exceptional customer experience, driving client retention, and supporting the growth of existing accounts within a fast-paced Office Coffee Services environment. This role partners closely with the District Manager to oversee a portfolio of approximately 1,200 customer accounts while leading a team of Route Drivers and Warehouse personnel.

The ideal candidate is customer-focused, highly organized, data-driven, and passionate about building long-term client relationships.


Key Responsibilities:
Customer Relationship Management
   Partner with the District Manager to manage and support approximately 1,200 customer accounts.
   Conduct regular customer retention calls and account review meetings.
   Visit customer sites to strengthen relationships, address concerns, and identify opportunities for service improvement.
   Resolve escalated customer issues quickly and professionally.
   Ensure high levels of customer satisfaction and account retention.

Account Growth & Business Development
   Drive same-store sales growth through proactive customer engagement and product recommendations.
   Identify opportunities to expand services and increase revenue within existing accounts.
   Monitor customer activity and trends to support retention and growth strategies.

Team Leadership
   Provide day-to-day leadership and support to a team of 4 Route Drivers and 1 Warehouse Associate.
   Foster a customer-first culture focused on service excellence.
   Support employee development, coaching, and performance management.
   Collaborate with team members to ensure efficient service delivery and customer satisfaction.

Reporting & Analysis
   Utilize Excel and reporting tools to analyze customer, operational, and sales performance metrics.
   Review reports regularly to identify trends, opportunities, and areas for improvement.
   Prepare and present business updates, customer insights, and performance results to leadership.

Communication & Presentation
   Deliver professional presentations to customers, team members, and leadership.
   Represent the company in customer meetings, service reviews, and business discussions.
   Communicate effectively across departments to resolve issues and improve customer outcomes.


Qualifications:
   3+ years of customer service, account management, customer success, or client retention experience.
   Strong relationship-building and customer-facing skills.
   Experience handling customer concerns and driving retention efforts.
   Intermediate to advanced Microsoft Excel skills.
   Excellent verbal and written communication skills.
   Strong presentation and public speaking abilities.
   Valid driver's license and ability to travel locally to customer locations.


Preferred:
   Experience in Office Coffee Services, Food & Beverage Distribution, Route-Based Services, Vending, Hospitality, or a related industry.
   Previous leadership or supervisory experience.
   Experience managing high-volume customer portfolios.
   Proven success growing existing customer accounts through relationship management.

Apply to Canteen today!

Canteen is a member of Compass Group USA

Click here to Learn More about the Compass Story

Compass Group is an equal opportunity employer.  At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. 


Applications are accepted on an ongoing basis.


Canteen maintains a drug-free workplace.


Associates at Canteen are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Canteen.pdf

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/ 

Req ID: 1555558 

Canteen  

BRITTANY BENNETT 

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