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Empact Jobs (NOW HIRING)

La Frontera Center Inc.

Family Support Partner EMPACT

Tempe, AZ · On-site

$16.50 - $21.25/hr

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health ...

La Frontera Center Inc.

Counselor EMPACT

Phoenix, AZ · On-site

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry leading non-profit organization dedicated to providing valued community services and resources for behavioral health ...

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How much do empact jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for empact in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Impact Analyst, and why are they important?

To excel as an Impact Analyst, you need strong analytical abilities, data interpretation skills, and a relevant degree such as in economics, social sciences, or statistics. Familiarity with data analysis tools like Excel, SPSS, or Tableau, and experience with impact measurement frameworks such as SROI or logic models, are typically required. Strong communication, problem-solving, and stakeholder management skills help you translate complex findings into actionable insights. These skills are vital to accurately assess, report, and enhance an organization’s social or environmental impact.

What is an Empact?

An Empact is typically a professional who works with organizations or communities to create a positive impact, often focusing on social, environmental, or economic change. People in Empact roles may develop and implement programs, lead initiatives, and collaborate with stakeholders to drive meaningful outcomes. Their work often involves analysis, advocacy, and project management to ensure that their efforts deliver measurable results. The specific responsibilities can vary depending on the organization's mission and the scope of the projects. Ultimately, Empact professionals aim to make a difference by addressing challenges and creating sustainable solutions.

What is the difference between Empact vs Customer Service Representative?

AspectEmpactCustomer Service Representative
Required CredentialsTypically no formal degree, on-the-job trainingHigh school diploma or equivalent, sometimes certifications
Work EnvironmentOffice, call centers, remote optionsCall centers, retail, office settings
Industry UsageUsed across various industries for customer engagementCommon in retail, telecom, banking
Job FocusEmpact roles often involve customer support, problem-solvingHandling customer inquiries, resolving issues

Empact and Customer Service Representative roles both focus on customer interaction, but Empact positions may include broader responsibilities like technical support or account management, often requiring specific training. Customer Service Representatives typically focus on direct customer inquiries and issue resolution. Both roles are vital in customer-facing industries and share similar work environments.

What are some common challenges faced by Empact team members and how are they addressed within the organization?

Empact team members often work in fast-paced environments where they must balance multiple projects and collaborate with diverse stakeholders. Common challenges include adapting to rapidly changing priorities, managing cross-functional communication, and staying updated on industry best practices. Empact addresses these challenges by fostering a supportive team culture, providing regular training sessions, and encouraging open communication across departments. Team members also benefit from structured mentorship programs and clear pathways for career advancement within the organization.
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What job categories do people searching Empact jobs look for? The top searched job categories for Empact jobs are:
Empact jobs near you
Infographic showing various Empact job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Family Support Partner EMPACT

La Frontera Center Inc.

Tempe, AZ • On-site

$16.50 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Job description

Who we are:

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.


What you’ll do:

The Family Support Partner, at our Tempe or Glendale office, models the skills necessary to maneuver within the behavioral health system and other community programs, thus serving as a system guide and advocate for the parent. Provide direct support to families as an active member of the Child and Family Team. Encourage family members to move toward self-advocacy in the attainment of their own, culturally specific life goals for themselves and their children and help them develop the skills to do so. Work with the family to gather information regarding their strengths and needs, as well as provides information, which enables the family to make decisions in the child and family planning process and beyond. Provide information and connections to community resources, and helps the family navigate through the processes of the education, behavioral health, juvenile justice, and social services systems. This position is full time and must have the flexibility to work an occasional weekend day or evening to meet a client's needs.

Additional Requirements and Responsibilities:

  • Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
  • Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
  • Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
  • If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required. At time of hire, a 3-year state driving record with no major infractions or excessive driving violations/tickets is required.


What you’ll provide:

  • Minimum of a High School Diploma or GED.
  • Experience as a parent, foster parent, adoptive parent or a caretaker of a Child with Behavioral Health needs and experience with the children's services systems. The child MUST have lived with you.
  • Be very organized and can manage their time effectively in this busy position.
  • Be computer literate, good customer service skills, basic typing.
  • Able to work professionally and effectively with others from diverse ethnic and cultural groups.
  • Good written and verbal communication skills.
  • Possess a valid ARIZONA driver's license w/no major infractions for past 39 months.
  • Must have a Fingerprint Clearance Card or be eligible to obtain one.
  • Bi-lingual (Spanish) preferred.
  • Must be 21 years of age or older at time of employment.



What we’ll offer:

(Full-time employees)

  • Generous PTO
  • 10 paid holidays per year
  • Medical plans (4 choices)
  • Dental plans (2 choices)
  • Vision plans (2 choices)
  • 403(b) retirement plan
  • Retirement Allowance
  • Company paid Life/AD&D and Long-term Disability
  • Voluntary additional Life and Short-term Disability
  • Tuition Reimbursement
  • Licensure Reimbursement
  • Elder Care assistance
  • Pet Insurance and much more!


EMPACT-SPC is licensed by the Arizona Department of Health Services, and accredited by the American Association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF).

EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.

EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.