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Empact Jobs (NOW HIRING)

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry leading non-profit organization dedicated to providing valued community services and resources for behavioral health ...

Family Support Partner EMPACT

Tempe, AZ · On-site

$16.50 - $21.25/hr

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health ...

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Empact information

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How much do empact jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for empact in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What is an Empact?

An Empact is typically a professional who works with organizations or communities to create a positive impact, often focusing on social, environmental, or economic change. People in Empact roles may develop and implement programs, lead initiatives, and collaborate with stakeholders to drive meaningful outcomes. Their work often involves analysis, advocacy, and project management to ensure that their efforts deliver measurable results. The specific responsibilities can vary depending on the organization's mission and the scope of the projects. Ultimately, Empact professionals aim to make a difference by addressing challenges and creating sustainable solutions.

What are some common challenges faced by Empact team members and how are they addressed within the organization?

Empact team members often work in fast-paced environments where they must balance multiple projects and collaborate with diverse stakeholders. Common challenges include adapting to rapidly changing priorities, managing cross-functional communication, and staying updated on industry best practices. Empact addresses these challenges by fostering a supportive team culture, providing regular training sessions, and encouraging open communication across departments. Team members also benefit from structured mentorship programs and clear pathways for career advancement within the organization.

What are the key skills and qualifications needed to thrive as an Impact Analyst, and why are they important?

To excel as an Impact Analyst, you need strong analytical abilities, data interpretation skills, and a relevant degree such as in economics, social sciences, or statistics. Familiarity with data analysis tools like Excel, SPSS, or Tableau, and experience with impact measurement frameworks such as SROI or logic models, are typically required. Strong communication, problem-solving, and stakeholder management skills help you translate complex findings into actionable insights. These skills are vital to accurately assess, report, and enhance an organization’s social or environmental impact.

What is the difference between Empact vs Customer Service Representative?

AspectEmpactCustomer Service Representative
Required CredentialsTypically no formal degree, on-the-job trainingHigh school diploma or equivalent, sometimes certifications
Work EnvironmentOffice, call centers, remote optionsCall centers, retail, office settings
Industry UsageUsed across various industries for customer engagementCommon in retail, telecom, banking
Job FocusEmpact roles often involve customer support, problem-solvingHandling customer inquiries, resolving issues

Empact and Customer Service Representative roles both focus on customer interaction, but Empact positions may include broader responsibilities like technical support or account management, often requiring specific training. Customer Service Representatives typically focus on direct customer inquiries and issue resolution. Both roles are vital in customer-facing industries and share similar work environments.

More about Empact jobs

What cities are hiring for Empact jobs?

Cities with the most Empact job openings:

What states have the most Empact jobs?

States with the most job openings for Empact jobs include:

Infographic showing various Empact job openings in the United States as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 91% Physical, and 9% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Data Validation Administrator EMPACT

La Frontera Center Inc.

Tempe, AZ • Remote

$113K - $140K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Job description

Who we are:

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer. 


What you’ll do:

The Data Validation Administrator supports the accuracy, quality, and compliance of clinical documentation within a behavioral health outpatient setting. This role works closely with Behavioral Health Medical Practitioners, Psychiatrists, Registered Nurses (RNs), Family Nurse Practitioners (FNPs), and Medical Assistants to improve documentation practices, ensure alignment with billing and coding requirements, and maintain data integrity across systems. *IN OFFICE HOURS REQUIRED * YOUR APPLICATION WILL BE REJECTED IF YOU ARE NOT A RESIDENT OF THE PHOENIX, AZ AREA.  

Essential Responsibilities:

  • Review patient records to ensure documentation supports appropriate billing and coding; including diagnoses, services rendered, and medical necessity.
  • Identify documentation gaps that may impact reimbursement, compliance, or patient care. Work with providers to resolve them.
  • Assist providers in understanding documentation requirements related to coding Standards(e.g., CPT, ICD-10) and payer guidelines.
  • Conduct routine chart audits to validate accuracy and alignment between clinical documentation and billing data. 
  • Collaborate with the billing department to ensure clean claims and reduce denials or Rework.
  • Provide real-time or retrospective feedback to clinicians to improve documentation practices
  •  Track trends in documentation errors, coding issues, and claim denials. Report findings on leadership. 
  • Support compliance with HIPAA, state regulations, and payer-specific requirements. 
  • Develop training materials and provide education to medical and clinical staff on best practices for documentation, billing, and coding
  • Assist in the management of organizational projects as needed.
  • Assists in evaluating and standardizing operations, policies, and procedures.
  • Assist with training and education of staff upon request
  • Additional duties assigned by supervisor or member of management.

What you’ll provide:

  • Associate or Bachelor's degree in health information management, Healthcare Administration, Nursing, or related field preferred
  • High School Diploma/GED Required
  • Certified Professional Coder Certification preferred
  • 2+ years of experience in healthcare data validation, clinical documentation improvement (CDI), medical billing/coding, or chart auditing. 
  • NextGen software experience preferred.
  • High attention to detail and strong organization skills are essential. Experience using electronic health care records.
  • Excellent interpersonal skills, capable of confidently and effectively presenting and speaking.
  • Able to work independently, collaboratively, and proactively to accomplish work goals.
  • Excellent computer skills.
  • Proficient in basic date analysis, reporting to include spreadsheets, charts, and diagrams.
  • Proficient in Microsoft Office Suite and managing projects through a full cycle process.
  • Must have a Fingerprint clearance card or be eligible to obtain one.

Additional Requirements and Responsibilities:

  • Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender or sexual orientation.
  • Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
  • Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
  • If driving while on agency time or on agency business, a valid Arizona driver license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC’s liability insurance carrier is required.

What we’ll offer:

(Full-time employees)

  • Generous PTO 
  • 10 paid holidays per year 
  • Medical plans (4 choices) 
  • Dental plans (2 choices) 
  • Vision plans (2 choices) 
  • 403(b) retirement plan 
  • Retirement Allowance 
  • Company paid Life/AD&D and Long-Term Disability 
  • Voluntary additional Life and Short-Term Disability 
  • Tuition Reimbursement
  • Licensure Reimbursement  
  • Elder Care assistance
  • Pet Insurance and much more!

EMPACT-SPC is licensed by the Arizona Department of Health Services, and accredited by the American association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF).

EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.