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Empact Jobs (NOW HIRING)

Receptionist EMPACT

Apache Junction, AZ · On-site

$14.75 - $19.50/hr

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health ...

Receptionist EMPACT

Tempe, AZ · On-site

$15.25 - $20.25/hr

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health ...

Receptionists EMPACT

Phoenix, AZ · On-site

$15.75 - $20.50/hr

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health ...

Clinical Service Liaisons EMPACT

Tempe, AZ · On-site

$63K - $85K/yr

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health ...

Recovery Technicians EMPACT

Arizona City, AZ · On-site

$17.75 - $22.50/hr

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health ...

Recovery Technicians Pool EMPACT

Phoenix, AZ · On-site

$16.50 - $21.25/hr

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health ...

Receptionist EMPACT

Tempe, AZ · On-site

$15.25 - $20.25/hr

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health ...

EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health ...

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Empact information

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How much do empact jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for empact in the United States is $26.34, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $30.77 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Impact Analyst, and why are they important?

To excel as an Impact Analyst, you need strong analytical abilities, data interpretation skills, and a relevant degree such as in economics, social sciences, or statistics. Familiarity with data analysis tools like Excel, SPSS, or Tableau, and experience with impact measurement frameworks such as SROI or logic models, are typically required. Strong communication, problem-solving, and stakeholder management skills help you translate complex findings into actionable insights. These skills are vital to accurately assess, report, and enhance an organization’s social or environmental impact.

What is an Empact?

An Empact is typically a professional who works with organizations or communities to create a positive impact, often focusing on social, environmental, or economic change. People in Empact roles may develop and implement programs, lead initiatives, and collaborate with stakeholders to drive meaningful outcomes. Their work often involves analysis, advocacy, and project management to ensure that their efforts deliver measurable results. The specific responsibilities can vary depending on the organization's mission and the scope of the projects. Ultimately, Empact professionals aim to make a difference by addressing challenges and creating sustainable solutions.

What is the difference between Empact vs Customer Service Representative?

AspectEmpactCustomer Service Representative
Required CredentialsTypically no formal degree, on-the-job trainingHigh school diploma or equivalent, sometimes certifications
Work EnvironmentOffice, call centers, remote optionsCall centers, retail, office settings
Industry UsageUsed across various industries for customer engagementCommon in retail, telecom, banking
Job FocusEmpact roles often involve customer support, problem-solvingHandling customer inquiries, resolving issues

Empact and Customer Service Representative roles both focus on customer interaction, but Empact positions may include broader responsibilities like technical support or account management, often requiring specific training. Customer Service Representatives typically focus on direct customer inquiries and issue resolution. Both roles are vital in customer-facing industries and share similar work environments.

What are some common challenges faced by Empact team members and how are they addressed within the organization?

Empact team members often work in fast-paced environments where they must balance multiple projects and collaborate with diverse stakeholders. Common challenges include adapting to rapidly changing priorities, managing cross-functional communication, and staying updated on industry best practices. Empact addresses these challenges by fostering a supportive team culture, providing regular training sessions, and encouraging open communication across departments. Team members also benefit from structured mentorship programs and clear pathways for career advancement within the organization.
More about Empact jobs
What cities are hiring for Empact jobs? Cities with the most Empact job openings:
What states have the most Empact jobs? States with the most job openings for Empact jobs include:
Infographic showing various Empact job openings in the United States as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 96% Physical, and 4% Remote job distribution, with an average salary of $54,791 per year, or $26.3 per hour.

Receptionist EMPACT

La Frontera Empact

Apache Junction, AZ • On-site

$14.75 - $19.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 2 days ago


Job description

Who we are:
EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer.
What you'll do:
This Receptionist (Outpatient Services Support Specialist) role requires an outgoing, dependable, detail-oriented, and resourceful person. We need a front office representative with previous experience in an outpatient behavioral health setting, doctor's office or similar environment that can represent our agency professionally, and treat our clients with respect and in a caring manner. Responsibilities include answering a multiple-line phone system, scheduling appointments, greeting clients, as well as other clerical duties. Candidate must be flexible and work effectively in a team-oriented environment.
Shift: Mon-Thur. 10am to 7pm and Friday from 8am to 5pm
Essential Responsibilities:
  • Demonstrated ability to remain calm in crisis situations, work independently and cooperatively, recognize personal limitations, and relate positively and with empathy to all persons regardless of age, race, creed, gender, or sexual orientation.
  • Maintain professional conduct consistent with ethical professional practice and the policies and procedures of the agency.
  • Maintain a professional demeanor and positive working relationships with internal and external team members, stakeholders, and community and business partners.
  • If driving while on agency time or on agency business, a valid Arizona driver's license and appropriate liability insurance and approval for liability coverage with EMPACT - SPC's liability insurance carrier are required. Out-of-state applicants must provide 3 years of driving record upon hire.
  • Staff members who provide direct client services must be at least 21 years old. Staff members who provide support services (administrative or clinical) must be at least 18 years old. All employees will have a minimum of a high school diploma or equivalent.
  • Perform clerical duties to assist in the day-to-day operation of the clinic to ensure smooth clinic and client flow.
  • Effectively manage projects and demonstrate the ability to multitask in order to meet the responsibilities of the position.
  • Effectively prioritize responsibilities and utilize independent decision-making skills to support the operation of the agency.
  • Demonstrate initiative to work cooperatively and collaboratively as part of a team to meet the needs of the department.
  • Maintain effective communication and positive working relationships with internal and external customers.
  • Abide by the client's rights and maintain the client's confidentiality at all times.
What you'll provide:
  • Must have a minimum of a High School education (diploma) or GED.
  • CNA or MA preferred but not mandatory.
  • Two years of related experience is required.
  • Excellent communication and customer service skills.
  • Ability to multitask.
  • Intermediate typing skills.
  • Strong computer skills; proficient with MS Office Suite (Word, Excel, Outlook).
  • Strong interpersonal skills.
  • Detail-oriented.
  • Telephone skills and knowledge of privacy laws.
  • Knowledge of the Health Insurance Portability and Accountability Act (HIPAA) and maintaining the confidentiality of protected health information.
  • Must have a fingerprint clearance card or be eligible to obtain one.
What we'll offer:
(Full-time employees)
  • Generous PTO
  • 10 paid holidays per year
  • Medical plans (4 choices)
  • Dental plans (2 choices)
  • Vision plans (2 choices)
  • 403(b) retirement plan
  • Retirement Allowance
  • Company-paid Life/AD&D and Long-term Disability
  • Voluntary additional Life and Short-term Disability
  • Tuition Reimbursement
  • Licensure Reimbursement
  • Elder Care Assistance
  • Pet Insurance and much more!

EMPACT-SPC is licensed by the Arizona Department of Health Services and accredited by the American Association of Suicidology (AAS) and The Commission on Accreditation of Rehabilitation Facilities (CARF).
EMPACT-SPC/La Frontera Arizona provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona. This means that employment may be terminated at any time without prior notice and for no stated reason.
EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice. This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.