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Emergency Response Manager Jobs in Florida (NOW HIRING)

Emergency Response Center Coordinator

Tampa, FL ยท On-site

$61K - $75K/yr

Emergency Response Center Coordinator (Water Mitigation / Emergency Services) Job Type: Full-Time ... Maintain accurate records in CRM and communication systems * Coordinate communication between ...

$45K/yr

... management; 2) Operating multiple equipment/systems (i.e., Computer Aided Dispatch (CAD) system ... during emergency situations; 4) Coordinates with military and civilian agencies in response to ...

$45K/yr

... management; 2) Operating multiple equipment/systems (i.e., Computer Aided Dispatch (CAD) system ... during emergency situations; 4) Coordinates with military and civilian agencies in response to ...

Act as Paramedic team leader and take responsibility for the scene and unit management as needed ... apart in emergency medical services. EEO Statement: Global Medical Response and its family of ...

Act as Paramedic team leader and take responsibility for the scene and unit management as needed ... apart in emergency medical services. EEO Statement: Global Medical Response and its family of ...

Act as Paramedic team leader and take responsibility for the scene and unit management as needed ... apart in emergency medical services. EEO Statement: Global Medical Response and its family of ...

Act as Paramedic team leader and take responsibility for the scene and unit management as needed ... apart in emergency medical services. EEO Statement: Global Medical Response and its family of ...

Act as Paramedic team leader and take responsibility for the scene and unit management as needed ... apart in emergency medical services. EEO Statement: Global Medical Response and its family of ...

Act as Paramedic team leader and take responsibility for the scene and unit management as needed ... apart in emergency medical services. EEO Statement: Global Medical Response and its family of ...

Act as Paramedic team leader and take responsibility for the scene and unit management as needed ... apart in emergency medical services. EEO Statement: Global Medical Response and its family of ...

Act as Paramedic team leader and take responsibility for the scene and unit management as needed ... apart in emergency medical services. EEO Statement: Global Medical Response and its family of ...

Act as Paramedic team leader and take responsibility for the scene and unit management as needed ... apart in emergency medical services. EEO Statement: Global Medical Response and its family of ...

Act as Paramedic team leader and take responsibility for the scene and unit management as needed ... apart in emergency medical services. EEO Statement: Global Medical Response and its family of ...

Act as Paramedic team leader and take responsibility for the scene and unit management as needed ... apart in emergency medical services. EEO Statement: Global Medical Response and its family of ...

Act as Paramedic team leader and take responsibility for the scene and unit management as needed ... apart in emergency medical services. EEO Statement: Global Medical Response and its family of ...

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Emergency Response Manager information

See Florida salary details

$48.6K

$74.6K

$115.8K

How much do emergency response manager jobs pay per year?

As of Aug 19, 2026, the average yearly pay for emergency response manager in Florida is $74,639.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,700.00 and $80,300.00 per year, depending on experience, location, and employer.

What does an Emergency Response Manager do?

An Emergency Response Manager is responsible for developing, implementing, and overseeing plans and procedures to respond to emergencies such as natural disasters, accidents, or security threats. They coordinate with various agencies, train staff, and ensure that resources are in place to manage crises effectively. Their goal is to minimize risk, protect people and property, and ensure a swift and organized response to emergencies.

What are the key skills and qualifications needed to thrive as an Emergency Response Manager?

To thrive as an Emergency Response Manager, you need expertise in emergency planning, risk assessment, and crisis management, often supported by a degree in emergency management or a related field. Familiarity with incident command systems (ICS), emergency management software, and certifications such as FEMA or Certified Emergency Manager (CEM) are typically required. Strong leadership, decision-making under pressure, and effective communication are vital soft skills for coordinating teams and stakeholders during emergencies. These skills and qualifications are crucial for minimizing risks, ensuring efficient response, and protecting lives and property during critical incidents.

What are some common challenges Emergency Response Managers face during large-scale incidents, and how are they typically addressed?

Emergency Response Managers often encounter challenges such as coordinating multiple agencies, managing communication under pressure, and adapting to rapidly changing situations during large-scale incidents. These challenges are typically addressed through thorough pre-incident planning, regular interagency training exercises, and the use of incident command systems to streamline communication and decision-making. Building strong relationships with local authorities, emergency services, and community partners also helps ensure a more effective and unified response.

What is the difference between Emergency Response Manager vs Fire Safety Coordinator?

AspectEmergency Response ManagerFire Safety Coordinator
CertificationsCPR, First Aid, Emergency Management certificationsFire Safety certifications, Fire Warden training
Work EnvironmentEmergency scenes, command centers, industrial sitesOffice, industrial facilities, buildings
Employer & IndustryPublic safety agencies, large corporations, industrial plantsCommercial buildings, manufacturing plants, institutions

The Emergency Response Manager focuses on coordinating responses to various emergencies, including natural disasters and accidents, often requiring broader emergency management certifications. The Fire Safety Coordinator specializes in fire prevention, safety protocols, and fire drills within buildings. Both roles are vital for safety but differ in scope and specific training requirements.

What are the most commonly searched types of Emergency Response jobs in Florida?

The most popular types of Emergency Response jobs in Florida are:

What are popular job titles related to Emergency Response Manager jobs in Florida?

For Emergency Response Manager jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Emergency Response Manager jobs in Florida look for?

The top searched job categories for Emergency Response Manager jobs in Florida are:

What cities in Florida are hiring for Emergency Response Manager jobs?

Cities in Florida with the most Emergency Response Manager job openings:

Infographic showing various Emergency Response Manager job openings in Florida as of August 2026, with employment types broken down into 97% Full Time, and 3% Nights. Highlights an 98% In-person, and 2% Remote job distribution, with an average salary of $74,639 per year, or $35.9 per hour.

Emergency Response Center Coordinator

HighGround

Tampa, FL โ€ข On-site

$61K - $75K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago


Job description

Emergency Response Center Coordinator (Water Mitigation / Emergency Services)

Job Type: Full-Time Location: Tampa, FL & Lenexa, KS (In-person)

We are a leading multi-brand company in the water mitigation industry, providing fast, reliable support to customers during emergency situations. Our team plays a critical role in helping homeowners and businesses navigate stressful events with professionalism, urgency, and care.

Position Overview

We are seeking a dependable and detail-oriented Emergency Response Center Coordinator to support inbound call operations and ensure customers receive timely, accurate assistance during emergency situations. This role is responsible for handling incoming service requests, gathering critical information, coordinating communication with service teams, and maintaining accurate records across multiple brands and workflows.

The ideal candidate is calm under pressure, highly organized, and committed to delivering excellent customer service while following structured processes and procedures.

Key Responsibilities
  • Handle inbound calls from customers needing water mitigation and emergency services
  • Gather and document critical job information accurately and efficiently
  • Route calls and job details to the appropriate service teams
  • Follow established scripts, workflows, and brand-specific procedures
  • Maintain accurate records in CRM and communication systems
  • Coordinate communication between customers, technicians, and internal teams
  • Monitor active jobs and assist with updates as needed
  • Escalate urgent or unresolved issues to leadership when appropriate
  • Support departmental goals related to response times, service quality, and customer experience
  • Maintain professionalism and empathy during high-stress customer interactions
  • Assist with administrative and operational tasks as assigned
Qualifications
  • 1+ years of call center, dispatch, customer service, or coordination experience
  • Strong verbal and written English communication skills
  • Ability to remain calm and professional in high-pressure situations
  • Strong attention to detail and ability to follow structured processes
  • Excellent multitasking and organizational skills
  • Reliable, punctual, and dependable work ethic
  • Comfortable using CRM systems and tools such as Microsoft Outlook, Teams, and RingCentral
Preferred Qualifications
  • Experience in water mitigation, restoration, or emergency services
  • Experience supporting multiple brands, clients, or workflows
  • Prior dispatching or scheduling experience
  • Bilingual communication skills are a plus
Benefits
  • Choice of 4 medical plans, including one $0-cost plan for employees
  • FSA medical and dependent spending account
  • HSA available with high-deductible plan
  • Vision and dental insurance (multiple plan options available)
  • Company-paid short-term and long-term disability
  • Company-paid life insurance
  • 401(k) with company matching
  • Additional benefits including hospital, critical illness, and accident coverage
  • Paid time off and company holidays