ZipRecruiter

Log In

1

Emergency Call Operator Jobs in Florida (NOW HIRING)

The Arlington of Naples

Security Guard

Jacksonville, FL · On-site

$16/hr

Respond to the emergency response system following standard operating procedures, including door unlock log, e-call log, and doctor run sheets. * Perform scheduled rounds both inside and outside of ...

Life Care Services

Security Guard

Jacksonville, FL · On-site

$16/hr

Respond to the emergency response system following standard operating procedures, including door unlock log, e-call log, and doctor run sheets. * Perform scheduled rounds both inside and outside of ...

Life Care Services

Security Guard

Jacksonville, FL · On-site

$16/hr

Respond to the emergency response system following standard operating procedures, including door unlock log, e-call log, and doctor run sheets. * Perform scheduled rounds both inside and outside of ...

Asbury Village

Security Guard

Jacksonville, FL

$16/hr

Respond to the emergency response system following standard operating procedures, including door unlock log, e-call log, and doctor run sheets. * Perform scheduled rounds both inside and outside of ...

Asbury Village

Security Officer - PRN

Clearwater, FL · On-site

$15/hr

Responds to the emergency response system following standard operating procedure. Door unlocks log, e-call log, doctor run sheets. * Responsible for maintaining timely, accurate reports and logs ...

Life Care Companies, LLC

Security Guard

Jacksonville, FL · On-site

$16/hr

Respond to the emergency response system following standard operating procedures, including door unlock log, e-call log, and doctor run sheets. * Perform scheduled rounds both inside and outside of ...

Asbury Village

Security Guard

Jacksonville, FL · On-site

$16/hr

Respond to the emergency response system following standard operating procedures, including door unlock log, e-call log, and doctor run sheets. * Perform scheduled rounds both inside and outside of ...

Life Care Services

Security Guard

Jacksonville, FL

$16/hr

Respond to the emergency response system following standard operating procedures, including door unlock log, e-call log, and doctor run sheets. * Perform scheduled rounds both inside and outside of ...

Life Care Services

Security Guard

Jacksonville, FL · On-site

$16/hr

Respond to the emergency response system following standard operating procedures, including door unlock log, e-call log, and doctor run sheets. * Perform scheduled rounds both inside and outside of ...

Leon County, FL

EMT

Tallahassee, FL · On-site

$15.50 - $20.25/hr

Assists in maintaining ambulance in efficient operating condition. Cleans the ambulance after each emergency call. Conducts medical inventory and inspection of supplies. Restocks the emergency ...

GovernmentJobs.com

EMT

Tallahassee, FL · On-site

$15.50 - $20.25/hr

Assists in maintaining ambulance in efficient operating condition. Cleans the ambulance after each emergency call. Conducts medical inventory and inspection of supplies. Restocks the emergency ...

previous page

Showing results 41-60

All JobsEmergency Call Operator JobsEmergency Call Operator Jobs in Florida

Emergency Call Operator information

See Florida salary details

$10

$16

$17

How much do emergency call operator jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for emergency call operator in Florida is $16.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $17.07 per hour, depending on experience, location, and employer.

What is an emergency call operator?

Emergency Call Operators, also known as emergency dispatchers or 911 operators, are professionals who answer emergency phone calls and coordinate the appropriate response services. Their primary responsibility is to quickly and accurately gather information from callers in distress, determine the nature and location of the emergency, and dispatch police, fire, or medical personnel as needed. They must remain calm under pressure, provide instructions to callers, and document all details for emergency responders. This role is critical in ensuring that help arrives as quickly and efficiently as possible.

What are the key skills and qualifications needed to thrive as an emergency call operator?

To thrive as an Emergency Call Operator, you need strong communication skills, quick decision-making abilities, and often a high school diploma or equivalent as a basic qualification. Familiarity with computer-aided dispatch (CAD) systems, multi-line phone systems, and sometimes certifications like CPR are typically required. Excellent listening skills, emotional resilience, and the ability to remain calm under pressure make candidates stand out in this high-stress role. These skills are crucial for accurately gathering information, prioritizing emergencies, and efficiently coordinating first responders to ensure public safety.

What are some of the unique challenges faced by emergency call operators during high-pressure situations?

Emergency Call Operators often encounter high-stress scenarios, such as handling multiple calls during large-scale emergencies or communicating with distressed callers who may be panicked or unable to provide clear information. The role requires quick decision-making, emotional resilience, and the ability to remain composed under pressure. Operators must efficiently gather critical details, dispatch appropriate resources, and sometimes provide life-saving instructions over the phone. While challenging, these situations are also highly rewarding, as operators play a crucial role in public safety and emergency response.

What is the difference between Emergency Call Operator vs 911 Dispatcher?

AspectEmergency Call Operator911 Dispatcher
CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, emergency response centersCall centers, emergency response centers
Industry UsagePublic safety, emergency servicesPublic safety, emergency services
Primary RoleAnswer emergency calls, gather informationDispatch emergency services based on calls

Emergency Call Operators answer incoming emergency calls and gather critical information, while 911 Dispatchers assign emergency responders based on that information. Both roles require strong communication skills and work in similar environments, but Dispatchers have additional responsibilities in coordinating response efforts.

What are popular job titles related to Emergency Call Operator jobs in Florida?

For Emergency Call Operator jobs in Florida, the most frequently searched job titles are:

What job categories do people searching Emergency Call Operator jobs in Florida look for?

The top searched job categories for Emergency Call Operator jobs in Florida are:

Emergency Call Operator jobs near you
Infographic showing various Emergency Call Operator job openings in Florida as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $33,344 per year, or $16 per hour.

Switchboard Operator

Naples, FL

Physicians Regional Medical Center - Pine Ridge
See more jobs at Physicians Regional Medical Center - Pine Ridgeexternal

$14.25 - $18/hr

Full-time

Posted 23 days ago

Job description

Job Description Job Summary
The Switchboard Operator is responsible for managing incoming and outgoing calls, providing routine information, and dispatching calls to the appropriate departments, personnel, or providers in a professional and courteous manner. This role also handles paging requests, assists with emergency communications, and ensures accurate and timely information delivery to patients, staff, providers, and external customers.
Essential Functions
  • Answers all incoming calls promptly, greeting callers professionally and courteously, and routes them to the appropriate department or individual based on evaluation of the caller's needs.
  • Carries out paging procedures for employees, providers, rapid response teams, and other essential personnel, including during emergency or disaster situations.
  • Acts as an information hub by providing accurate assistance to patients, employees, and external customers.
  • Transfers calls accurately to the proper extension, ensuring seamless communication for customers and staff.
  • Coordinates communication for emergency codes and disasters, ensuring timely notifications to on-call and rapid response staff as needed.
  • Screens and verifies demographic information, corrects errors as needed, and organizes paperwork accurately, including inpatient documentation for the Business Office.
  • Provides instructions to patients for accessing external operators for long-distance calls and assists with any other general inquiries.
  • Maintains detailed records of all pages, notifications, and calls as required by facility protocols.
  • Performs other duties as assigned.
  • Maintains regular and reliable attendance.
  • Complies with all policies and standards.
Qualifications
  • 0-2 years of experience in customer service, call center, or healthcare setting required
  • 1-2 years of switchboard experience preferred
Knowledge, Skills and Abilities
  • Proficient in operating switchboard or telecommunications equipment.
  • Excellent verbal communication and customer service skills.
  • Ability to manage high call volumes in a calm and professional manner.
  • Strong organizational skills with attention to detail.
  • Capable of handling emergency communication processes effectively.
  • Knowledge of hospital policies, codes, and procedures is a plus.

Apply