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Emergency Actions Controller Jobs (NOW HIRING)

LyondellBasell

Controller, Pipeline EPO

Houston, TX · On-site

We're addressing the global challenges of ending plastic waste, taking climate action, and ... The Pipeline Controllers are responsible for the operation of the emergency response communications ...

City of Naperville, IL

System Controller

Naperville, IL · On-site

$48.52/hr

Responds and directs crews to take appropriate action in response to specific alarms. Utilizes ... and emergency contact numbers, as well as maps. Operates the SCADA and DA systems for routine ...

Cayuse Holdings

Job Controller

Fallon, NV

$38.15/hr

FTTR Emergency Action Plan * Equipment Status Reporting * Manning Status Reporting Citizenship and Security Clearance Requirements: * US Citizen * Obtain and maintain the appropriate level of ...

Cayuse Holdings

Job Controller

Fallon, NV · On-site

$38.15/hr

FTTR Emergency Action Plan * Equipment Status Reporting * Manning Status Reporting Citizenship and Security Clearance Requirements: * US Citizen * Obtain and maintain the appropriate level of ...

Cayuse Holdings

Job Controller

Fallon, NV

$38.15/hr

FTTR Emergency Action Plan * Equipment Status Reporting * Manning Status Reporting Citizenship and Security Clearance Requirements: * US Citizen * Obtain and maintain the appropriate level of ...

ONEOK

Operations Controller (NU)

Dallas, TX · On-site

Take appropriate action to minimize drastic reductions in pressure caused by line breaks or other ... Emergency/non-emergency communication * Setting up conference bridge * One-Call center line locates

ONEOK, Inc

Operations Controller (NU)

Dallas, TX

Take appropriate action to minimize drastic reductions in pressure caused by line breaks or other ... Emergency/non-emergency communication * Setting up conference bridge * One-Call center line locates

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Emergency Actions Controller information

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$55K

$119.5K

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How much do emergency actions controller jobs pay per year?

As of Jun 8, 2026, the average yearly pay for emergency actions controller in the United States is $119,497.00, according to ZipRecruiter salary data. Most workers in this role earn between $97,000.00 and $138,500.00 per year, depending on experience, location, and employer.

What is the difference between Emergency Actions Controller vs Fire Safety Coordinator?

AspectEmergency Actions ControllerFire Safety Coordinator
Required CertificationsEmergency response training, CPR, first aidFire safety training, fire extinguisher, evacuation procedures
Work EnvironmentIndustrial sites, construction, emergency response settingsOffice buildings, manufacturing plants, facilities management
Employer & Industry UsageEmergency response teams, safety departmentsFacilities management, safety compliance teams
Common Search & ComparisonEmergency Actions Controller vs Fire Safety Coordinator

The Emergency Actions Controller primarily focuses on coordinating emergency responses, including evacuation and immediate safety measures, often requiring emergency response certifications. The Fire Safety Coordinator concentrates on fire prevention, safety protocols, and fire equipment management. While both roles promote safety, the Emergency Actions Controller is more response-oriented, whereas the Fire Safety Coordinator emphasizes prevention and compliance.

How does an Emergency Actions Controller typically collaborate with other emergency response teams during a crisis?

Emergency Actions Controllers play a central role in coordinating communications and response efforts between multiple emergency response teams, such as fire, medical, and security units. They are responsible for relaying critical information, ensuring all teams are updated with real-time developments, and maintaining clear channels of communication throughout the incident. This collaboration ensures a unified and efficient response, minimizes confusion, and allows for rapid decision-making under pressure. Strong teamwork and the ability to remain calm under stress are essential for success in this role.

What are the key skills and qualifications needed to thrive as an Emergency Actions Controller, and why are they important?

To thrive as an Emergency Actions Controller, you need strong decision-making abilities, attention to detail, and a solid understanding of emergency protocols, typically supported by military training and security clearance. Familiarity with secure communication systems, incident reporting tools, and specialized command and control software is commonly required. Exceptional situational awareness, stress management, and clear communication skills help individuals excel in high-pressure environments. These competencies are vital to ensuring rapid, accurate responses to emergencies and maintaining the safety and security of personnel and resources.

What are the 3 C's of emergency response?

The 3 C's of emergency response are Check, Call, and Care. Emergency Actions Controllers are trained to quickly assess the situation, alert emergency services, and provide immediate assistance to those in need, often following these principles to ensure effective response and safety.

What are Emergency Actions Controllers?

Emergency Actions Controllers are specialized professionals responsible for coordinating and managing responses to emergency situations, particularly within military or governmental organizations. They monitor communication channels, assess threats, and implement protocols to ensure the safety and security of personnel and facilities. Their duties often include relaying critical information, activating alert systems, and maintaining detailed logs of emergency events. This role requires quick decision-making skills, attention to detail, and the ability to remain calm under pressure.
More about Emergency Actions Controller jobs
What job categories do people searching Emergency Actions Controller jobs look for? The top searched job categories for Emergency Actions Controller jobs are:
Emergency Actions Controller jobs near you
Infographic showing various Emergency Actions Controller job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 79% Full Time, 19% Part Time, and 1% Temporary. Highlights an 87% Physical, 8% Hybrid, and 5% Remote job distribution, with an average salary of $119,497 per year, or $57.5 per hour.

Operation Controller

Hillsborough Transit Authority (HART)

Tampa, FL • On-site

$32.87/hr

Full-time

Posted 27 days ago

Job description

DIVISION: Operations
CLOSING DATE: Until Filled
LOCATION: 4305 East 21st Ave Tampa, FL 33605
SALARY: $32.87 / Hour per Union Contract
POSITION PURPOSE:
The OCC Controller oversees, dispatches and supports quality service delivery for Bus and Paratransit Transit Operations on assigned routes, schedules and during special events, service disruptions and emergencies. The essential duties and responsibilities listed below encompass several areas of Control Center operations (i.e., Bus Radio Controller, Window Dispatch, HARTPlus Controller, etc.) and are only performed when the specific shift is selected by an operations controller or assigned to a controller by OCC management. Controllers are responsible to answer employee and customer inquiries with patience, courtesy and professionalism at all times. The OCC functions on a 24/7 basis and controllers are expected to be available during all hours of operation if needed during emergencies and periods of reduced staff availability.
ESSENTIAL JOB FUNCTIONS:
  • Implements the Authority's policies and procedures dispatching Operators on assigned routes and schedules.
  • Coordinates and communicates Operator activities with the Transit Supervisors.
  • Interacts with law enforcement and other emergency first responders as needed during accidents and other emergency situations affecting HART or its employees.
  • Observes Operators reporting for work ensuring regulation uniform and equipment.
  • Maintain accurate and legible chronological log entries and reports for all activities that occur throughout the Controller's tour of duty.
  • Creates detours and creates service updates in Swiftly, Transit App or any other applicable media or technology utilized by HART.
  • Informs MBTA Safety, Florida Department of Transportation (FDOT) and Federal Transit Administration (FTA) of significant accidents, incidents or emergencies in a timely manner.
  • Contacts proper authorities and/or emergency services in case of accidents or interruptions of service.
  • Operates Trapeze Ops Module (daily work assignments, extra board assignments, employee status, personnel records and updates, yard management) and Orbital Computer Aided Dispatch and Automatic Vehicle Location System (implement and delete established detours, communicate directly to customers, monitor on-time performance) in order to organize and direct daily transit operations and to log, track, and document daily, weekly, monthly and annual internal and external reporting requirements.
  • Creates and monitors the extra board worksheet for bus and paratransit operations.
  • Giving direction and guidance to drivers with regard to all operational requirements relating to the safe and efficient provision of service.
  • Knowing where the vehicles and drivers are, and where they are going.
  • Ensuring correct assignments of drivers and vehicles in the operation and in the PASS system. This includes ensuring that vehicles in service match the capacity types of the PASS runs.
  • Ensuring that drivers know and are adhering to their schedules.
  • Ensure drivers are uniformed properly and are fit for service.
  • Use Tracker Action log to document all communications with Operators regarding schedule modifications and also to make any relevant comments to the delivery of individual trips. Tracker entries and e mail correspondence are legal, electronic records.
  • Making whatever schedule changes are necessary (pull-out/pull-in times, moving trips, sending additional vehicles on the road, to provide safe, on-time, and the most efficient service possible.
  • Proactively identifying potential delays, excessive ride times, hostages, and taking steps ahead of time to resolve.
  • Must possess the ability to provide internal and external customers with a courteous and professional experience.
  • Posts notices and bulletins concerning personnel and pertinent activities as requested by the Van/Bus leadership team.
  • Coordinates mechanical repairs of vehicles with maintenance personnel, and initiates work orders into the EAM system.
  • Provide support to internal HART departments and stakeholders as required.
  • Records, books and assigns special services as required; prepares and logs monthly lost trip and graphic transit entries; enters and completes FleetNet road calls and swap outs.
  • Trains, counsels and supports staff.
  • Operations Controllers working on weekends and holidays may be responsible for batching HARTPlus trips.
  • The Window Operations Controller is responsible for receiving and recording all absentee calls for Operations, Maintenance, and Customer Service.
  • Controllers will remain on duty until properly relieved.
  • Responsible for after-hours customer service telephone calls when working nights.

MARGINAL FUNCTIONS:
  • Substitute for Transit Supervisors when needed.
  • Issues and tracks temporary distribution of operational equipment; issues and tracks condition and assignment of staff vehicles including fueling staff vehicles; responsible for daily distribution and collection of operational keys. Responsible for tracking fuel consumption of staff vehicles on a monthly basis.
  • Performs other work-related duties as assigned.

REQUIREMENTS:
Education and Experience:
  • High School graduate or G.E.D certificate required.
  • Bachelor of Arts Degree in Logistics, Communication, Business Management or other related field preferred.
  • Two years of progressive supervisory experience in transit preferred.
  • Dispatch/Transit Controller experience in transportation, emergency response, and/or military is preferred.
  • One year of transit operator's experience required.
  • Knowledge of Microsoft Word, Excel, ADP and other basic IT programs.
  • Experience working with CAD/AVL systems preferred.

Machines, Tools, & Equipment Used:
  • Transit Vehicles, two-way radio and telephone and computer.

Licenses/Certifications:
  • Florida Driver's License; (CDL) Class "B" with "P" (Passenger) endorsement (Must be able to obtain commercial driver's license within 120 days of date of hire/promotion)

QUALIFICATIONS:
Knowledge, Skills and Abilities:
  • Ability to react safely, quickly, calmly, and proficiently in emergency situations.
  • Ability to use a HART two-way radio communication system.
  • Ability to operate HART's Trapeze Ops Module (daily assignments, extra board assignments, employee status, personnel records and updates, yard management) and Orbital Computer Aided Dispatch and Automatic Vehicle Location System (implement and delete established detours, communicate directly to customers, monitor on-time performance).
  • Strong verbal, written and interpersonal skills.
  • Ability to work under stress and interruption while providing excellent customer service to internal and external customers.
  • Ability to interact positively with a variety of personalities internally and externally.
  • Ability to drive Authority assigned routes.
  • Ability to operate Authority buses and vans.
  • Ability to comprehend local geography.
  • Ability to prepare accurate reports.
  • Ability to organize and prioritize work, and to meet deadlines.
  • Analytical/problem solver ability.
  • Ability to work in a timely fashion on multiple concurrent tasks with frequent interruptions.
  • Ability to maintain strict confidentiality.
  • Ability to perform calculations with accuracy.
  • Ability to withstand criticism and hostility under pressure and perform in a courteous manner.
  • Ability to dress appropriately and maintain personal hygiene.
  • Ability to conduct oneself so that they are not a threat to themselves or others.
  • Ability to meet attendance and punctuality requirements.
  • Ability to be a flexible, effective team player.
  • Knowledge of extra board procedures.
  • Knowledge defensive driving techniques.
  • Knowledge of rules, regulations, procedures and policies of the Authority.
  • Knowledge of geographical area of county and city.
  • Knowledge of HART schedules and routes.
  • Knowledge of two-way radio communication system.
  • Knowledge of ATU bargaining unit contract.
  • Knowledge of Microsoft Office software (Word, Excel, Outlook)

Physical Demands/Work Environment:
  • Constant periods of sitting, oral and written communication and listening.
  • Frequent periods of telephone and radio usage.
  • Occasional periods of hearing, near and far visual acuity, and depth perception.
  • Frequent periods of computer usage.
  • Occasional periods of walking, bending and stretching.
  • May work nights and weekends.
  • May be exposed to potentially intimidating and/or unreceptive members of the public; may occasionally be exposed to extreme noise and physical harm or fumes and airborne particle.

It is the responsibility of all HART employees to provide a safe and secure environment for HART customers, contractors, visitors and fellow co-workers. HART employees are also responsible for:
  • Adhering to stated policies and procedures relating to health and safety, security, and quality management.
  • Recognizing and reporting all accidents and hazardous conditions.
  • Assisting in the development of workplace safety procdures for their respective departments.
  • Promoting workplace safety procedures within their department.
  • Adhering to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.

Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.
The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.
EEO Compliance: HART is committed to equal employment opportunity for all persons, regardless of race, color, creed, national origin, sex, age, marital status, sexual orientation, gender identity or expression, disability, veteran status or other status protected by Federal or State law.
ADA Compliance: Reasonable accommodations are available to persons with disabilities during the application process and/or interview process in accordance with the Americans with Disabilities Act.

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