Location: Coppell, Texas
Schedule: Sunday - Thursday 2:30 PM - 11:00PM
Employment Type: Full-Time
About the company
AO Swag specializes in online store solutions and branded merchandise for corporations, colleges, Greek organizations and K-12 schools. We offer incredible customization and decoration on-demand with no inventory requirements and industry-best lead times.
As we continue to grow, we are building a team of dependable, detail-oriented people who take pride in their work. If youโre looking for a stable opportunity in a fast-paced production environment, AO Swag may be a great fit.
About the Role
The Embroidery Team Lead is responsible for overseeing daily embroidery operations, ensuring production goals are met while maintaining high-quality standards. This role supports, trains, and guides team members, while also collaborating with management to improve efficiency and workflow.
Key Responsibilities
ยท Lead and support the embroidery team to meet daily production targets and deadlines
ยท Operate embroidery machines and assist with complex or high-priority orders as needed
ยท Monitor quality control to ensure all products meet company standards
ยท Train, coach, and mentor team members on processes, equipment, and best practices
ยท Coordinate job assignments and workflow to maximize efficiency
ยท Troubleshoot machine issues and escalate maintenance needs when necessary
ยท Maintain a clean, organized, and safe work environment
ยท Track production progress and report on performance metrics to management
ยท Other duties as assigned
What Weโre Looking For
ยท Previous experience in embroidery production required
ยท Experience with multi-head machines, preferably ZSK
ยท Strong knowledge of embroidery machines and production processes
ยท Prior leadership or supervisory experience preferred
ยท Effective communication and team leadership skills
ยท Bilingual in English and Spanish (Preferred)
ยท Strong attention to detail and commitment to quality
ยท Ability to work in a fast-paced, deadline-driven environment
ยท Strong time management and organizational skills
ยท Ability to successfully pass a background check
Schedule & Physical
RequirementsScheduleยท Sunday โ Thursday, 2:30 PM - 11:00PM
ยท Overtime may be required during peak production periods in accordance with business needs
Physical Requirements
ยท Ability to stand for extended periods
ยท Ability to lift up to 25โ50 lbs
ยท Manual dexterity and hand-eye coordination
Safety & Compliance Expectations
ยท Adhere to all company safety policies, OSHA regulations, and workplace standards
ยท Participate in required safety training and compliance programs
ยท Report unsafe conditions, incidents, or near misses immediately
ยท Maintain compliance with attendance, timekeeping, and workplace conduct policies
Equal Opportunity & Compliance Statement
AO Swag is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. Employment is contingent upon meeting job-related requirements, including background screening and authorization to work in the United States.
Ready to join our production team? Apply Now