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Embassy Suite Jobs (NOW HIRING)

Embassy Suites Nashville Downtown

Room Attendant

Nashville, TN · On-site

$13.50 - $17/hr

Property Description Embassy Suites by Hilton Nashville Downtown, located in the heart of Music ... As a job applicant, you'll have the opportunity to work in a premier, all-suite hotel that offers ...

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Embassy Suite information

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$34K

$57.8K

$78K

How much do embassy suite jobs pay per year?

As of Jun 9, 2026, the average yearly pay for embassy suite in the United States is $57,837.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,500.00 and $65,000.00 per year, depending on experience, location, and employer.

What is the difference between Embassy Suite vs Front Desk Agent?

AspectEmbassy SuiteFront Desk Agent
Primary RoleHotel management and guest experience oversightGuest check-in/out and customer service
Required CredentialsHigh school diploma, hospitality experienceHigh school diploma, customer service skills
Work EnvironmentHotel management setting, administrative tasksFront desk, hospitality environment
Industry UsageHotel chains, hospitality industryHotels, resorts, hospitality industry

Embassy Suites typically refers to a hotel brand or management role overseeing guest services, while a Front Desk Agent is a frontline staff member handling guest check-ins and inquiries. Both roles are integral to the hospitality industry, but Embassy Suites involves broader management responsibilities, whereas Front Desk Agents focus on direct guest interactions.

What are the typical responsibilities of a front desk agent at Embassy Suites, and how does the role interact with other hotel departments?

As a front desk agent at Embassy Suites, your daily tasks include greeting guests, handling check-ins and check-outs, managing reservations, and responding to guest inquiries. You'll collaborate closely with housekeeping to ensure rooms are ready and coordinate with maintenance if there are issues. Additionally, front desk agents often support the sales and events teams by relaying guest information or assisting with special requests. This role is highly interactive and relies on strong communication skills and attention to detail to provide a welcoming guest experience.

What are the key skills and qualifications needed to thrive as an Embassy Suites Front Desk Agent, and why are they important?

To thrive as an Embassy Suites Front Desk Agent, you need excellent customer service skills, attention to detail, and a high school diploma or equivalent. Familiarity with hotel property management systems (such as Opera or OnQ), reservation software, and basic office tools is typically required. Strong communication, problem-solving abilities, and a friendly, professional demeanor help agents stand out in guest interactions. These skills are crucial for ensuring positive guest experiences, efficient check-in/check-out processes, and the overall reputation of the hotel.

What are Embassy Suites?

Embassy Suites is a hotel brand owned by Hilton Worldwide, known for its all-suite accommodations and complimentary amenities. Guests at Embassy Suites hotels typically enjoy two-room suites, free made-to-order breakfast, and evening receptions with drinks and snacks. The brand caters to both business and leisure travelers, offering comfortable lodging, meeting spaces, and various on-site facilities. Embassy Suites hotels are located in major cities, near airports, and in resort destinations across the United States and internationally.
More about Embassy Suite jobs
What cities are hiring for Embassy Suite jobs? Cities with the most Embassy Suite job openings:
What states have the most Embassy Suite jobs? States with the most job openings for Embassy Suite jobs include:
What job categories do people searching Embassy Suite jobs look for? The top searched job categories for Embassy Suite jobs are:
Embassy Suite jobs near you
Infographic showing various Embassy Suite job openings in the United States as of May 2026, with employment types broken down into 90% Full Time, and 10% Part Time. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $57,837 per year, or $27.8 per hour.

Front Desk Agent

Embassy Suites Nashville Downtown

Nashville, TN • On-site

$13.75 - $17.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago

Job description

Property Description

Embassy Suites by Hilton Nashville Downtown, located in the heart of Music City, is looking for talented individuals to join our team! As a job applicant, you'll have the opportunity to work in a premier, all-suite hotel that offers exceptional service and amenities to our guests. With positions available in front desk, housekeeping, food and beverage, event planning, and more, there are abundant opportunities for career growth and advancement. Our hotel boasts spacious suites, modern facilities, and a vibrant atmosphere, creating an exciting work environment. As a member of the Embassy Suites Nashville Downtown team, you'll have the chance to provide outstanding service to our guests, work in a collaborative and inclusive team, and be a part of the renowned Hilton brand. Join us in creating memorable hospitality experiences and become a valued member of our team at Embassy Suites Nashville Downtown!

Overview

Are you a friendly and outgoing individual with a passion for creating memorable guest experiences? Join our team as a Front Desk Agent and be the welcoming face of our establishment. As a Front Desk Agent, you will play a pivotal role in ensuring our guests feel valued and cared for from the moment they arrive.

Summary:

  • Provide exceptional customer service, creating a positive first impression for guests
  • Efficiently handle guest check-ins and check-outs, ensuring accuracy and efficiency
  • Respond promptly to guest inquiries and resolve any issues or complaints with professionalism and empathy
  • Assist guests with recommendations and information about local attractions, dining options, and hotel amenities
  • Collaborate with other departments to ensure seamless guest experiences
  • Maintain a clean and organized front desk area
  • Handle cash and credit card transactions accurately
  • Demonstrate a strong attention to detail and a proactive approach to guest satisfaction

Join our team and embark on a rewarding career in hospitality, where you can make a difference in our guests' stay. Apply now to become a Front Desk Agent and be part of a team committed to delivering exceptional service!

Qualifications
  • Previous experience in a customer service role, preferably in a hotel or hospitality environment
  • Excellent communication and interpersonal skills
  • Previous cash handling experience required
  • Strong problem-solving abilities and the ability to remain calm under pressure
  • Proficiency in computer systems and knowledge of hotel property management software
  • Outstanding organizational and multitasking skills
  • Availability to work flexible schedules, including evenings, weekends, and holidays
  • High School diploma or equivalent
Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

  • Multiple Tiers of Medical Coverage
  • Dental & Vision Coverage
  • 24/7 Teledoc service
  • Free Maintenance Medications
  • Pet Insurance
  • Hotel Discounts
  • Tuition Reimbursement
  • Paid Time Off (vacation, sick, bereavement, and Holidays). 
  • 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.

Employment Type: FULL_TIME

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