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Email Operations Manager Jobs in Chicago, IL (NOW HIRING)

Northern Trust

Manager, Banking Operations

Chicago, IL · On-site

$103K - $175K/yr

Manager, Banking Operations Summary This role offers the opportunity to lead a Banking Operations ... If you need a reasonable accommodation for any part of the employment process, please email our HR ...

Roadrunner

Supervisor, Operations

Bolingbrook, IL

Provide real-time feedback, performance management, and development support * Foster a culture of ... Proficiency in PC applications (email, spreadsheets, database systems); AS/400 experience preferred

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All JobsEmail Operations JobsEmail Operations Manager JobsEmail Operations Manager Jobs in Chicago, IL

Email Operations Manager information

See Chicago, IL salary details

$82.9K

$97.7K

$110.7K

How much do email operations manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for email operations manager in Chicago, IL is $97,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,700.00 and $105,100.00 per year, depending on experience, location, and employer.

What is the difference between Email Operations Manager vs Email Marketing Specialist?

AspectEmail Operations ManagerEmail Marketing Specialist
Required CredentialsBachelor's degree in marketing, communications, or related field; experience with email platformsBachelor's degree; certifications like HubSpot Email Marketing or Mailchimp
Work EnvironmentOversees email systems, manages teams, ensures technical performanceCreates campaigns, analyzes metrics, designs email content
Employer & Industry UsageUsed in companies with large email infrastructures, tech, and e-commerceCommon in marketing agencies, retail, and B2C brands

The Email Operations Manager focuses on managing email systems, technical performance, and team coordination, while the Email Marketing Specialist concentrates on campaign creation, content, and engagement metrics. Both roles require email platform knowledge but differ in scope and responsibilities.

What is an email operations manager?

Email Operations Managers are professionals responsible for overseeing the planning, execution, and optimization of an organization's email marketing and communication strategies. They manage email campaigns, monitor deliverability, ensure compliance with regulations, and analyze performance metrics to improve engagement. Additionally, they often coordinate with marketing, IT, and sales teams to ensure that email communications align with broader business objectives.

What are the key skills and qualifications needed to thrive as an email operations manager, and why are they important?

To thrive as an Email Operations Manager, you need a strong background in email marketing strategy, campaign management, and data analysis, typically supported by experience in digital marketing or a related field. Expertise in email marketing platforms (such as Salesforce Marketing Cloud, Mailchimp, or HubSpot), analytics tools, and deliverability best practices is crucial. Strong project management, communication, and problem-solving skills distinguish top performers in this role. These abilities are important because they ensure effective campaign execution, high deliverability rates, and measurable ROI for organizational marketing initiatives.

How does an email operations manager typically collaborate with other departments to ensure campaign success?

An Email Operations Manager works closely with marketing, sales, IT, and creative teams to coordinate and execute email campaigns. This collaboration involves aligning messaging with broader marketing strategies, ensuring technical compatibility with CRM and automation tools, and adhering to brand guidelines. Regular communication and cross-functional meetings help the manager address challenges like data integration, deliverability, and compliance, ensuring campaigns launch smoothly and meet performance goals.
What are popular job titles related to Email Operations Manager jobs in Chicago, IL? For Email Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Email Operations Manager jobs in Chicago, IL look for? The top searched job categories for Email Operations Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Email Operations Manager jobs? Cities near Chicago, IL with the most Email Operations Manager job openings:
Email Operations Manager jobs near you
Infographic showing various Email Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $97,738 per year, or $47 per hour.

Manager, Banking Operations

Northern Trust

Chicago, IL • On-site

$103K - $175K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted yesterday

Northern Trust rating

8.2

Company rating: 8.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world's most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Manager, Banking Operations
Summary
This role offers the opportunity to lead a Banking Operations team responsible for transaction processing, document processing, new business account openings, and ongoing account documentation review.
The manager will oversee team performance, support career development, guide staffing decisions, and help shape the strategic direction of the business function. This role is ideal for an operations leader who enjoys balancing day to day execution with broader business planning, process improvement, and budget support.
Major Duties
  • Manage a call center for a treasury management specialty product.
  • Support management in identifying, assessing, monitoring, and controlling risk issues within the team.
  • Maintain adequate coverage for all team tasks by identifying training needs and preparing partners as required.
  • Assist with the development and effective implementation of systems, processes, and project changes for the call center.
  • Oversee performance management and career development processes, participate in staffing and disciplinary decisions, and provide hands on staff training.
  • Set periodic goals, organize workloads, establish short term priorities, monitor activities, and ensure work is completed accurately and on time.
  • Handle broad, cross functional, and technically complex activities.
  • Balance operational responsibilities with the development and execution of strategic direction for business functions.
Qualifications and Experience
  • College or university degree and proven Banking Operations work experience preferred.
  • Prior management experience required.
  • 5 to 10 years of banking experience preferred.
  • Related industry qualification, such as ACCA, preferred.
  • Strong leadership and organizational skills, with the ability to set goals, manage priorities, and motivate team members to achieve results.
  • Excellent oral and written communication skills.
  • Strong analytical and problem solving abilities.
  • In depth banking knowledge.
  • Proven influencing and negotiation skills.
  • Ability to work effectively with committees and senior management.
  • High flexibility and adaptability in a changing environment.

#Hybrid
Salary Range:
$103,000 - 175,200 USD
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
Work Authorization
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future. Northern Trust will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust's history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com , or alternatively you can discuss your individual requirements with the recruiter you are working with.

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