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Email Operations Manager Jobs in Chicago, IL (NOW HIRING)

AK Steel

Shift Manager Operations

Burns Harbor, IN · On-site

The Operations Shift Manager coordinates the Safety and Quality activities and oversees production ... Do not email your application materials to this email address. Application materials sent to this ...

Northern Trust

Manager, Banking Operations

Chicago, IL · On-site

$103K - $175K/yr

Manager, Banking Operations Summary This role offers the opportunity to lead a Banking Operations ... If you need a reasonable accommodation for any part of the employment process, please email our HR ...

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Showing results 21-40

All JobsEmail Operations JobsEmail Operations Manager JobsEmail Operations Manager Jobs in Chicago, IL

Email Operations Manager information

See Chicago, IL salary details

$82.9K

$97.7K

$110.7K

How much do email operations manager jobs pay per year?

As of Aug 9, 2026, the average yearly pay for email operations manager in Chicago, IL is $97,738.00, according to ZipRecruiter salary data. Most workers in this role earn between $90,700.00 and $105,100.00 per year, depending on experience, location, and employer.

What is the difference between Email Operations Manager vs Email Marketing Specialist?

AspectEmail Operations ManagerEmail Marketing Specialist
Required CredentialsBachelor's degree in marketing, communications, or related field; experience with email platformsBachelor's degree; certifications like HubSpot Email Marketing or Mailchimp
Work EnvironmentOversees email systems, manages teams, ensures technical performanceCreates campaigns, analyzes metrics, designs email content
Employer & Industry UsageUsed in companies with large email infrastructures, tech, and e-commerceCommon in marketing agencies, retail, and B2C brands

The Email Operations Manager focuses on managing email systems, technical performance, and team coordination, while the Email Marketing Specialist concentrates on campaign creation, content, and engagement metrics. Both roles require email platform knowledge but differ in scope and responsibilities.

What is an email operations manager?

Email Operations Managers are professionals responsible for overseeing the planning, execution, and optimization of an organization's email marketing and communication strategies. They manage email campaigns, monitor deliverability, ensure compliance with regulations, and analyze performance metrics to improve engagement. Additionally, they often coordinate with marketing, IT, and sales teams to ensure that email communications align with broader business objectives.

What are the key skills and qualifications needed to thrive as an email operations manager, and why are they important?

To thrive as an Email Operations Manager, you need a strong background in email marketing strategy, campaign management, and data analysis, typically supported by experience in digital marketing or a related field. Expertise in email marketing platforms (such as Salesforce Marketing Cloud, Mailchimp, or HubSpot), analytics tools, and deliverability best practices is crucial. Strong project management, communication, and problem-solving skills distinguish top performers in this role. These abilities are important because they ensure effective campaign execution, high deliverability rates, and measurable ROI for organizational marketing initiatives.

How does an email operations manager typically collaborate with other departments to ensure campaign success?

An Email Operations Manager works closely with marketing, sales, IT, and creative teams to coordinate and execute email campaigns. This collaboration involves aligning messaging with broader marketing strategies, ensuring technical compatibility with CRM and automation tools, and adhering to brand guidelines. Regular communication and cross-functional meetings help the manager address challenges like data integration, deliverability, and compliance, ensuring campaigns launch smoothly and meet performance goals.
What are popular job titles related to Email Operations Manager jobs in Chicago, IL? For Email Operations Manager jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Email Operations Manager jobs in Chicago, IL look for? The top searched job categories for Email Operations Manager jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Email Operations Manager jobs? Cities near Chicago, IL with the most Email Operations Manager job openings:
Email Operations Manager jobs near you
Infographic showing various Email Operations Manager job openings in Chicago, IL as of August 2026, with employment types broken down into 84% Full Time, 13% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $97,738 per year, or $47 per hour.

Email Marketing Manager (Hybrid)

Enova International

Chicago, IL • On-site, Remote

$120K - $160K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 4 days ago

Enova International rating

6.8

Company rating: 6.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

Job description

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time.
About the role:
Are you interested in working for one of the leading financial technology companies in Chicago? Come join Enova as a marketing leader to support our fast growing OnDeck brand.
At Enova, we understand the power of effective lifecycle marketing and how it drives long-term customer relationships and business growth. We're looking for a passionate and innovative Email Marketing Manager who is eager to build and grow our Lifecycle Marketing team to enhance customer engagement and retention throughout their entire journey.
Do you obsess over testing cadence, segmentation strategy, and what each campaign actually contributed to revenue? So do we! Our marketing team is data-rich and directly connected to business outcomes. You'll build and deploy campaigns hands-on in Salesforce Marketing Cloud, run a disciplined A/B testing program, and partner closely with our MarTech team on platform capabilities, while staying accountable for what gets sent, to whom, and whether it drives a funded loan.
The Email Marketing Manager will join our Small Business Team (OnDeck and Headway Capital) reporting to the Head of Marketing, SMB and will be responsible for driving units, volume, and efficiency through email and SMS programs across the full customer journey. You'll manage a team, so you'll be both an executor and a developer of talent. If you're passionate about owning a channel, moving business metrics, and building a testing culture over time, this is the role for you!
Responsibilities:
  • Develop the strategic direction for comprehensive consumer lifecycle strategies across email and SMS, from design and implementation to ongoing maintenance and optimization, driving conversion, volume, and efficiency from lead acquisition through renewal and win-back.
  • Build and deploy campaigns and customer experiences directly in Salesforce Marketing Cloud, owning hands-on execution across audience segmentation, journey logic, and send cadence.
  • Develop and maintain an A/B testing program covering subject lines, CTAs, offer structure, send frequency, and segments with a focus on driving business results.
  • Write or closely direct creative briefs and campaign copy that resonate with small business owners across industries and stages of the customer lifecycle.
  • Partner with MarTech and MarOps to align on platform architecture, automation capabilities, and new tooling, translating business needs into scalable channel executions.
  • Manage lifecycle forecasting, budget, and performance reporting, working with Analytics to connect channel activity to lending outcomes and maintain clear visibility into what the channel is producing and where to optimize.
  • Develop, maintain, and scale customer-centric campaigns that drive awareness, conversion, onboarding, continued engagement with OnDeck, and education about our Term Loan and Line of Credit products.
  • Collaborate with Product, Sales, Operations, Customer Service, Analytics, and Creative teams to ensure alignment of messaging, touchpoints, and features across the customer and merchant journey, while solving for consumer needs, conversion, and loyalty at scale.

Requirements:
  • Bachelor's degree in Marketing, Business, Finance, or a related field.
  • 8+ years in email marketing, lifecycle marketing, or CRM, with a track record of running high-volume programs where business results were the scoreboard.
  • Backgrounds in fintech, financial services, e-commerce, or subscription businesses are strongly preferred.
  • Hands-on experience building and deploying campaigns in Salesforce Marketing Cloud or a comparable ESP (Braze, Klaviyo, Iterable). You don't need to be a developer, but you need to be comfortable in the platform.
  • A disciplined approach to A/B testing: you know what you're testing, why it matters, and how to build on what you learn over time.
  • Strong segmentation and data analysis skills, with the ability to use insights to continuously improve targeting, messaging, and program design.
  • Strong communication and cross-functional skills, including the ability to write a solid creative brief, align stakeholders, and push back when something doesn't serve the customer or the business.
  • Self-motivated and organized, with the ability to manage multiple campaigns and priorities and drive projects to completion.
  • Comfortable leading teams through ambiguity: allowing you and your team to pivot seamlessly, embrace change, and uncover opportunities in a dynamic business environment.
  • Salesforce Marketing Cloud certifications are a plus.

The budgeted annual salary range for this position is $120,000 to $160,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a [bonus] and [restricted stock units]. All full-time employees are eligible to participate in Company benefits, described in more detail here.
Benefits & Perks:
  • Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results.
  • Health, dental, and vision insurance including mental health benefits
  • 401(k) matching plus a roth option (U.S. Based employees only)
  • PTO & paid holidays off
  • Sabbatical program (for eligible roles)
  • Summer hours (for eligible roles)
  • Paid parental leave
  • DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova)
  • Employee recognition and rewards program
  • Charitable matching and a paid volunteer day...Plus so much more!

About Enova
Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks-in order to create accessible credit for millions.
Being a values-driven organization is at the core of Enova's success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova's values and culture here.
It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.

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