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Email Only Customer Service Jobs in Springfield, MO

U-Haul

Customer Service / Lot Attendant

Springfield, MO · On-site

$11.25 - $13.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Information obtained during this process will only be shared on a need to know basis.

U-Haul

Customer Service / Lot Attendant

Springfield, MO · On-site

$11.25 - $13.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of ... Information obtained during this process will only be shared on a need to know basis.

Salon Service Group

Customer Care Agent

Springfield, MO · On-site

$15.50/hr

... service and support to our Salon Consultants, Customers, and Store Team Members--primarily through inbound phone calls, as well as email and text communication. This is a fast-paced position that ...

Archer Travel Service, Inc

Customer Representative

Spokane, MO · On-site

$14.25 - $19.25/hr

... service. Key Responsibilities * Respond promptly and professionally to client inquiries via email ... Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ...

Archer Travel Service, Inc

Customer Representative

Ozark, MO · On-site

$14.25 - $19.50/hr

... service. Key Responsibilities * Respond promptly and professionally to client inquiries via email ... Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ...

Fish Window Cleaning

Window Cleaning Technician

Nixa, MO · On-site

$14 - $20/hr

You'll manage daily work orders, ensure jobsite quality, and provide excellent customer service ... We will always treat every customer as though they are our only customer. Since its inception over ...

Five Below

Customer Experience Manager

Springfield, MO · On-site

$18/hr

S.T. customer service experience; ensuring that each guest has a fast, friendly check out ... Must be able to identify and discern email and print instructions regarding merchandise layouts ...

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Showing results 21-40

All JobsEmail Only Customer Service JobsEmail Only Customer Service Jobs in Springfield, MO

Email Only Customer Service information

See Springfield, MO salary details

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How much do email only customer service jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for email only customer service in Springfield, MO is $17.10, according to ZipRecruiter salary data. Most workers in this role earn between $13.99 and $19.04 per hour, depending on experience, location, and employer.

What are some common challenges faced in an email only customer service role, and how can they be managed effectively?

A common challenge in an Email Only Customer Service role is managing a high volume of messages while ensuring each response is personalized and accurate. Without verbal cues, it can be harder to gauge customer emotions or clarify misunderstandings quickly, so clear written communication and attention to detail are essential. Setting up templates for frequent inquiries, utilizing ticketing systems for efficient workflow, and collaborating with team members for complex cases can help manage these challenges effectively. Regular training in written communication and product knowledge also supports consistent, high-quality service.

What is the difference between Email Only Customer Service vs Chat Customer Service?

AspectEmail Only Customer ServiceChat Customer Service
Communication MethodPrimarily via email, asynchronousReal-time messaging via chat
Work EnvironmentTypically desk-based, independentOften live chat platforms, multitasking
Required SkillsWritten communication, patienceQuick typing, multitasking
Common UsageCustomer support, technical assistanceImmediate support, sales inquiries

Both roles involve assisting customers, but Email Only Customer Service focuses on written, asynchronous communication, while Chat Customer Service provides real-time support. The choice depends on whether quick, live interactions or detailed, documented responses are preferred.

What are the key skills and qualifications needed to thrive as an email only customer service representative?

To excel as an Email Only Customer Service Representative, you need strong written communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and email platforms like Outlook or Gmail is commonly required. Attention to detail, patience, and time management are valuable soft skills that help you deliver clear and efficient support. These skills ensure accurate, prompt, and professional assistance, leading to improved customer satisfaction and operational efficiency.

What is an email only customer service representative?

Email Only Customer Service representatives are professionals who handle customer inquiries, complaints, and support requests solely through email communication. Their responsibilities include responding to customer emails, resolving issues, providing product or service information, and ensuring customer satisfaction. This role requires strong written communication skills, attention to detail, and the ability to manage multiple conversations efficiently. Email-only support is often used by companies to provide clear, documented communication and to handle customer requests outside of live chat or phone support.
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What cities near Springfield, MO are hiring for Email Only Customer Service jobs? Cities near Springfield, MO with the most Email Only Customer Service job openings:
Email Only Customer Service jobs near you

CUSTOMER SERVICE / SALES REPRESENTATIVE

RNR Tire Express and Custom Wheels - Springfield

Springfield, MO

Other

Re-posted 5 days ago

Job description

Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills?
If yes, then this position is perfect for you.
RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.

Requirements/Responsibilities

Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity.

Special Instructions

Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.