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Microsoft Customer Support Jobs in Springfield, MO

ThompsonGas

Customer Service Representative

Buffalo, MO · On-site

$14.50 - $19.75/hr

ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented ... Excellent computer skills including Microsoft office and data entry skills * Ability to organize ...

OCH

IT Support Tech II

Springfield, MO · On-site

$18.25 - $25/hr

... providing exceptional customer service and technical assistance to employees across the ... Assist with Microsoft Office 365, Exchange, SharePoint, and Teams administration.Support network ...

Aramark

Technical Support Specialist

Springfield, MO · On-site

The role requires strong technical expertise, operational leadership, and a customer-focused ... Knowledge of Windows operating systems and Microsoft Office applications. * Working knowledge of ...

Aramark

Technical Support Specialist

Springfield, MO · On-site

The role requires strong technical expertise, operational leadership, and a customer-focused ... Knowledge of Windows operating systems and Microsoft Office applications. * Working knowledge of ...

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All JobsMicrosoft Customer Support JobsMicrosoft Customer Support Jobs in Springfield, MO

Microsoft Customer Support information

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$52

How much do microsoft customer support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for microsoft customer support in Springfield, MO is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $24.04 per hour, depending on experience, location, and employer.

Does Microsoft have customer support people?

Yes, Microsoft employs customer support professionals who assist users with technical issues related to Microsoft products and services. These support roles often require knowledge of Microsoft software, troubleshooting skills, and customer service experience, and may involve working through various channels such as phone, chat, or email.

What skills and qualifications are needed for Microsoft Customer Support?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

What does a Microsoft Customer Support do?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What is a Microsoft Customer Support?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

Does Microsoft Customer Support offer remote jobs?

Microsoft Customer Support roles often offer remote work options, especially for positions involving technical assistance and customer service. These jobs typically require strong communication skills, familiarity with Microsoft products, and sometimes specific certifications, with many roles allowing flexible or fully remote schedules.

What are the most commonly searched types of Microsoft Customer Support jobs in Springfield, MO?

The most popular types of Microsoft Customer Support jobs in Springfield, MO are:

What are popular job titles related to Microsoft Customer Support jobs in Springfield, MO?

For Microsoft Customer Support jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Microsoft Customer Support jobs in Springfield, MO look for?

The top searched job categories for Microsoft Customer Support jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Microsoft Customer Support jobs?

Cities near Springfield, MO with the most Microsoft Customer Support job openings:

Microsoft Customer Support jobs near you
Infographic showing various Microsoft Customer Support job openings in Springfield, MO as of August 2026, with employment types broken down into 92% Full Time, 3% Temporary, and 5% Contract. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $43,841 per year, or $21.1 per hour.

Client Support Specialist

Parmele Disability Advocates

Springfield, MO • On-site

$15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 13 days ago

Job description

Benefits:
  • Dental and/or Vision | Delta Dental | Nationwide Coverage
  • Health Insurance | Nationwide Coverage
  • 401(k)
  • Employee discounts
  • Paid time off

Location: Springfield, MO (Hybrid/Remote)
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Employment Type: Full-Time
Start Your Career with Purpose
At Parmele Disability Advocates, we help individuals obtain the Social Security and VA disability benefits they deserve. As a Client Support Specialist, you will be the first point of contact for prospective clients, providing compassionate support, clear communication, and guidance during an important time in their lives.
No prior disability experience is required. We provide paid training, ongoing support, and opportunities for career growth.
Hybrid/Remote Work Opportunity
This position begins with required in-office training. After successfully completing training, employees transition to a hybrid/remote work schedule. Company equipment is provided upon completion of training.
What You'll Do
As a Client Support Specialist, you'll create a positive experience for prospective clients through professional communication, active listening, and thoughtful problem-solving.
Key Responsibilities

  •  Respond to inbound inquiries by phone and live chat regarding Social Security Disability Insurance (SSDI) and VA disability services. 
  •  Contact prospective clients who have expressed interest in disability representation. 
  •  Explain our services and guide individuals through the intake process. 
  •  Gather and accurately enter client information into company systems. 
  •  Schedule consultations and coordinate follow-up communications. 
  •  Maintain detailed records and documentation. 
  •  Assist with additional administrative duties as needed. 
What We're Looking For

We're seeking dependable, compassionate professionals who enjoy helping others and thrive in a fast-paced environment.
Qualifications

  •  Strong verbal communication skills and a professional phone presence. 
  •  Ability to confidently guide conversations and build rapport with callers. 
  •  Demonstrated empathy, patience, and a commitment to providing exceptional service on every interaction. 
  •  Strong attention to detail and critical-thinking skills. 
  •  Proficiency with Microsoft Office applications. 
  •  Ability to accurately manage data entry and documentation. 
  •  Previous experience in customer service, phone-based sales, call center operations, administrative support, or a related field preferred. 
  •  Excellent interpersonal and organizational skills. 
  •  Ability to learn new systems and processes quickly. 
Why Join Parmele Disability Advocates?

  •  Make a meaningful difference by helping individuals access life-changing benefits. 
  •  Receive paid training and ongoing professional development. 
  •  Enjoy clear opportunities for advancement within a growing organization. 
  •  Work in a supportive, collaborative team environment. 
  •  Join an established company with a strong reputation for client advocacy. 
About Parmele Disability Advocates
With more than 150 years of combined disability advocacy experience, Parmele Disability Advocates has helped over 61,000 individuals secure the benefits they need. What began as a two-person operation has grown into a team of more than 150 professionals serving clients across multiple states.
Apply Today!
If you're looking for a stable, full-time career where your work has a direct impact on people's lives, we'd love to hear from you. Apply today and take the first step toward a rewarding career with Parmele Disability Advocates.
Flexible work-from-home options available after successful completion of training.

Flexible work from home options available.