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Microsoft Customer Support Jobs in Springfield, MO

Carmax

Sales Consultant - Customer Service

Springfield, MO · On-site

$15.50 - $23.30/hr

You'll act as a trusted guide, supporting customers through every step of their car-buying and ... Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). About CarMax At CarMax, we ...

Carmax

Sales Consultant - Customer Service

Springfield, MO · On-site

$15.50 - $23.30/hr

You'll act as a trusted guide, supporting customers through every step of their car-buying and ... Basic proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). About CarMax At CarMax, we ...

GFI Digital

Service Desk Engineer

Springfield, MO · On-site

... customers Qualifications: * 3-4 years of hands-on IT support experience in a similar role ... Microsoft, CompTIA, Cisco, and others Soft Skills: * Precise attention to detail and a high level ...

GFI Digital

Service Desk Engineer

Springfield, MO

... customers Qualifications: * 3-4 years of hands-on IT support experience in a similar role ... Microsoft, CompTIA, Cisco, and others Soft Skills: * Precise attention to detail and a high level ...

GFI Digital

Service Desk Engineer

Springfield, MO · On-site

... customers Qualifications: * 3-4 years of hands-on IT support experience in a similar role ... Microsoft, CompTIA, Cisco, and others Soft Skills: * Precise attention to detail and a high level ...

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Microsoft Customer Support information

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How much do microsoft customer support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for microsoft customer support in Springfield, MO is $21.08, according to ZipRecruiter salary data. Most workers in this role earn between $10.91 and $24.04 per hour, depending on experience, location, and employer.

What is a Microsoft Customer Support?

A Microsoft Customer Support job involves assisting customers with technical issues, troubleshooting software and hardware problems, and providing guidance on Microsoft products and services. Support agents typically handle inquiries via phone, chat, or email, ensuring customer satisfaction and issue resolution. They may also escalate complex issues to higher-tier support teams. The role requires strong communication, problem-solving skills, and knowledge of Microsoft technologies.

What does a Microsoft Customer Support do?

A typical day for a Microsoft Customer Support representative involves responding to customer inquiries via phone, email, or chat, diagnosing technical problems, and providing step-by-step solutions. You’ll regularly access support ticket systems, collaborate with technical specialists for complex issues, and document resolutions for future reference. Some days may involve assisting with product updates or participating in training sessions to stay current on Microsoft technologies. The work environment can be fast-paced, but teamwork and knowledge-sharing are strongly encouraged to help everyone succeed. This role is ideal for those who enjoy problem-solving and helping others use technology more effectively.

What skills and qualifications are needed for Microsoft Customer Support?

To thrive as a Microsoft Customer Support representative, a thorough understanding of Microsoft products and services, strong troubleshooting abilities, and a high school diploma or equivalent are generally required. Familiarity with support ticketing systems, remote desktop tools, and Microsoft certifications such as MTA or MOS can be advantageous. Excellent interpersonal skills, patience, and active listening set top performers apart in this customer-facing role. These skills are vital to efficiently resolve technical issues, ensure customer satisfaction, and uphold the company's reputation.

Does Microsoft Customer Support offer remote jobs?

Microsoft Customer Support roles often offer remote work options, especially for positions involving technical support and customer service. These jobs typically require strong communication skills, familiarity with Microsoft products, and the ability to work independently in a virtual environment.

Is Microsoft Customer Support offering work from home?

Microsoft Customer Support roles often offer remote work options, especially for technical support positions, depending on the company's policies and the specific role. Candidates should review the job listing for remote work availability and requirements, which may include familiarity with remote collaboration tools and a suitable home office setup.

What are the most commonly searched types of Microsoft Customer Support jobs in Springfield, MO?

The most popular types of Microsoft Customer Support jobs in Springfield, MO are:

What are popular job titles related to Microsoft Customer Support jobs in Springfield, MO?

For Microsoft Customer Support jobs in Springfield, MO, the most frequently searched job titles are:

What job categories do people searching Microsoft Customer Support jobs in Springfield, MO look for?

The top searched job categories for Microsoft Customer Support jobs in Springfield, MO are:

What cities near Springfield, MO are hiring for Microsoft Customer Support jobs?

Cities near Springfield, MO with the most Microsoft Customer Support job openings:

Microsoft Customer Support jobs near you
Infographic showing various Microsoft Customer Support job openings in Springfield, MO as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,841 per year, or $21.1 per hour.

Product Support Specialist - Relocate to Warroad, MN

Marvin

Springfield, MO • On-site

$22 - $26/hr

Full-time

Medical, Retirement

Re-posted 25 days ago

Key responsibilities

  • Provide customers with timely, accurate guidance on product capabilities, limitations, and specifications

  • Prepare pricing, estimates, structural analyses, and AutoCAD drawings

  • Partner cross-functionally with Manufacturing, Engineering, R&D, and other teams to ensure solutions are within production capabilities

Job description

Job Overview:

Looking for a role where collaboration and problem-solving come together? Marvin is hiring a Product Support Specialist to join our Technical Product Support Department! In this role, you’ll help customers understand product options, pricing, and specifications. You’ll provide clear, timely support and help find solutions that meet both customer needs and production requirements.  

You'll succeed if you’re detail-oriented, enjoy working through unique questions, and like partnering with others to find the best solution. If you bring curiosity, a willingness to learn, and a collaborative approach to getting work done, we invite you to apply today. Plus, receive a $1,500 sign-on bonus when you join our team!    

This job is located in Warroad, MN. If you're considering relocating to Warroad, you may be eligible for a relocation benefit package to assist with your move. Marvin offers an extensive relocation benefit package that included the movement of your household goods, temporary housing, and much more - in addition to relocation counselor to assist you throughout the entire journey.

Highlights of your role:
  • Provide customers with timely, accurate guidance on product capabilities, limitations, and specifications 
  • Prepare pricing, estimates, structural analyses, and AutoCAD drawings 
  • Solve complex and unique challenges using creative and practical problem-solving 
  • Partner cross-functionally with Manufacturing, Engineering, R&D, and other teams to ensure solutions are within production capabilities 
  • Support and educate dealers, channel partners, and trade professionals 
  • Contribute to departmental accuracy, responsiveness, and service quality goals 
You're a good fit if you have (or if you can):
  • 1-2 years of experience in estimating, drafting, construction, or a related discipline 
  • Comfort using Microsoft Office products 
  • Ability to learn AutoCAD through provided training  
  • Collaboration skills paired with sound judgment in a business environment 
Also want to make sure you have:
  • Associate degree in a related field preferred 
  • Technical curiosity and the ability to learn product systems quickly 
  • Ability to self-manage priorities, timelines, and details 
  • A solution-oriented mindset and comfort navigating ambiguity 
We invite you to See Yourself at Marvin:

From people to products, Marvin is committed to creating better ways of living. When you join this family-owned and -led window and door company, you belong to a community full of opportunities.

For more than a century, we’ve been at the forefront of designing, building, and engineering premium, award-winning products. Today, Marvin is also proud to have been named a Top Large Employer by Forbes Magazine two years in a row, in 2024 and 2025. With operations in 19 cities across North America, we manufacture Marvin’s quality products, including Infinity Replacement Windows and Doors, and TruStile Doors.

Together, we uphold our values and foster a culture where safety and the wellbeing of our people comes first. We take a better living approach with benefits to support you at work and beyond. From day one, you will enjoy health insurance, paid holidays, paid parental leave, a 401(k) retirement savings match and more!

Some of our unique and most popular benefits include:

  • $300 annual wellbeing account to spend on what helps you feel happy + healthy
  • Better Living Day! (a paid day off to go have some fun)
  • Annual profit sharing – recognizing everyone’s contribution to Marvin’s success
  • Giving at Marvin – participate in organized volunteer opportunities
  • Brighter Days Fund – financial support from your colleagues and the Marvin family during personal hardships

Join the more than 8,000 Marvin team members to experience these benefits and more. Apply today!

Marvin is an Equal Opportunity Employer:

Marvin is committed to creating an inclusive environment for all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Applicants requiring reasonable accommodation for any part of the application and hiring process may contact us at CareerSupport@marvin.com.

Compensation: $22.00 - $26.00 per hour, pay based on experience

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