Microsoft Customer Support Jobs in Springfield, MO

Posting Details
Position Information
Position Title
Part-Time Administrative Support Specialist
Work Location
Springfield Campus
Department
School of Mental Health and Behavioral Sciences
Pay Grade
Unclassified
Proposed Salary
$18.00/hour
Sponsorship Information
Applicants must be currently authorized to work for ANY employer in the United States on a full-time basis. This position is not eligible for work visa sponsorship.
General Function
The Part-Time Administrative Support Specialist provides administrative and operational support for the Graduate Counseling Program, with primary responsibility for coordinating admissions processes and supporting practicum and internship operations. This position serves as a central point of contact for prospective and current students, faculty, clinical site supervisors, and university offices to ensure efficient program administration and compliance with university and accreditation requirements.
Description of Primary Duties
The Part-Time Administrative Support Specialist provides administrative and operational support for the Graduate Counseling Program, with primary responsibility for coordinating admissions processes and supporting practicum and internship operations. This position serves as a central point of contact for prospective and current students, faculty, clinical site supervisors, and university offices to ensure efficient program administration and compliance with university and accreditation requirements.
Minimum Acceptable Qualifications
Minimum Qualifications
• High school diploma or equivalent; associate's degree preferred.
• Administrative support experience, preferably in higher education, healthcare, or a related professional setting.
• Proficiency with Microsoft Office Suite and electronic database management systems.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and exercise sound judgment when handling sensitive student information.
• Ability to work independently while collaborating effectively with faculty, students, and community partners.
Additional Qualifications
Preferred Qualifications
• Experience supporting graduate academic programs or student services.
• Experience with university student information systems, Tevera, or similar field placement management software.
• Familiarity with graduate admissions processes.
• Knowledge of FERPA regulations and higher education administrative practices.
• Experience coordinating meetings, events, or academic program operations.
Knowledge, Skills, and Abilities
• Excellent customer service and interpersonal skills.
• Strong attention to detail and organizational ability.
• Ability to interpret policies and procedures accurately.
• Effective problem-solving and time management skills.
• Ability to establish productive working relationships with students, faculty, university staff, and external partners.
• Ability to maintain accurate records and produce timely reports.
• Proficiency using office technology, databases, spreadsheets, and electronic document management systems.
Special Instructions to Applicants
Work Schedule
• Part-time, approximately 20-25 hours per week.
• Flexible schedule during regular business hours, with additional hours occasionally required during peak admissions periods and the beginning and end of academic semesters.
Reporting Relationship
Reports to the Counseling Program Coordinator and Practicum Coordinators works collaboratively with Counseling Program faculty, the Graduate College, practicum and internship coordinators, and community clinical partners.
Equal Opportunity Statement
Non-Discrimination Statement
Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict non-discrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.
This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or of military organizations associated with the Armed Forces of the United States of America.
The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity employer. Inquiries concerning the complaint/grievance procedure related to discrimination on the basis of a protected class, including sexual harassment and sexual assault, or compliance with federal and state laws and guidelines, should be addressed to the Director, Office for Institutional Compliance, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, Compliance@MissouriState.edu, 417-836-4252, 417-836-4252, 417-836-4252, 417-836-4252, 417-836-4252, 417-836-4252, 417-836-4252.
Background Check Statement
Employment will require a criminal background check at University expense.
HR Representative
Crystal Ponder
Posting Detail
Open Date
07/28/2026
Close Date
Open Until Filled
Yes
Posting Number
20260034PTS
Quick Link for Posting
https://jobs.missouristate.edu/postings/87242