1

Email Only Customer Service Jobs in Wisconsin (NOW HIRING)

Be Seen First

Responsible for proactively monitoring customer portals, EDI systems, emails, and websites to ... service. * Act as the first responder to escalation issues in the department and proactively ...

Customer Service

Fond Du Lac, WI · On-site

$15.75 - $21.50/hr

You will be taking orders from customers. (Inbound calls only) You will enter them into the system, checking price and delivery if needed. Good phone and computer skills. Detailed work required.

Customer Service

Madison, WI · On-site

$16 - $22/hr

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Customer Service ...

Customer Service Representative

Pewaukee, WI

$15.75 - $21.25/hr

CUSTOMER SERVICE REPRESENTATIVE Location: Pewaukee, Wisconsin Belong to the Boelter community that ... email, EDI, chat) ensuring timely delivery and follow up to customers, including daily ...

Customer Service

Madison, WI · On-site

$16 - $22/hr

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Customer Service ...

Customer Service

Madison, WI · On-site

$16 - $22/hr

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Customer Service ...

Customer Service

Madison, WI · On-site

$16 - $22/hr

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Customer Service ...

Customer Service

Madison, WI · On-site

$16 - $22/hr

We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Title: Customer Service ...

Customer Service Representative

Lake Geneva, WI · On-site

$15.50 - $21/hr

Customer Service Representative Innovative Fiber, a TRG company and subsidiary of Schwarz Partners ... Email confirmations to customers. * Assist sales personnel as appropriate to generate supplemental ...

Customer Service Representative

Burlington, WI · On-site

$17 - $23/hr

Customer Service Representative Innovative Fiber, a TRG company and subsidiary of Schwarz Partners ... Email confirmations to customers. * Assist sales personnel as appropriate to generate supplemental ...

Customer Service Representative

Elkhorn, WI · On-site

$16.50 - $22.50/hr

Customer Service Representative Innovative Fiber, a TRG company and subsidiary of Schwarz Partners ... Email confirmations to customers. * Assist sales personnel as appropriate to generate supplemental ...

Associate, Customer Service

Madison, WI · On-site

$14.50 - $20.25/hr

The role also includes handling incoming inquiries from providers, licensees, and clients through calls, chats, and emails. The Customer Service Rep is also responsible for updating contact info and ...

New

Customer Service Representative

Kenosha, WI · On-site

$15.50 - $21/hr

This position will include walk-in, phone, and email contact with customers and potential customers ... Requirements * Outstanding customer service skills, ideal if you like working with people.

Customer Service Representative

Kenosha, WI · On-site

$16 - $21.50/hr

This position will include walk-in, phone, and email contact with customers and potential customers ... Requirements * Outstanding customer service skills, ideal if you like working with people.

Customer Service Specialist

Florence, WI · On-site

$15.75 - $20.75/hr

Job Title: Customer Service SpecialistLocation: Florence, WIReports To: Customer Service ... This is a high-touch role that balances reactive support (inbound calls/emails) with proactive ...

Showing results 41-60

Email Only Customer Service information

What is an email only customer service representative?

Email Only Customer Service representatives are professionals who handle customer inquiries, complaints, and support requests solely through email communication. Their responsibilities include responding to customer emails, resolving issues, providing product or service information, and ensuring customer satisfaction. This role requires strong written communication skills, attention to detail, and the ability to manage multiple conversations efficiently. Email-only support is often used by companies to provide clear, documented communication and to handle customer requests outside of live chat or phone support.

What are the key skills and qualifications needed to thrive as an email only customer service representative?

To excel as an Email Only Customer Service Representative, you need strong written communication, problem-solving abilities, and a customer-focused mindset, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and email platforms like Outlook or Gmail is commonly required. Attention to detail, patience, and time management are valuable soft skills that help you deliver clear and efficient support. These skills ensure accurate, prompt, and professional assistance, leading to improved customer satisfaction and operational efficiency.

What are some common challenges faced in an email only customer service role, and how can they be managed effectively?

A common challenge in an Email Only Customer Service role is managing a high volume of messages while ensuring each response is personalized and accurate. Without verbal cues, it can be harder to gauge customer emotions or clarify misunderstandings quickly, so clear written communication and attention to detail are essential. Setting up templates for frequent inquiries, utilizing ticketing systems for efficient workflow, and collaborating with team members for complex cases can help manage these challenges effectively. Regular training in written communication and product knowledge also supports consistent, high-quality service.

What is the difference between Email Only Customer Service vs Chat Customer Service?

AspectEmail Only Customer ServiceChat Customer Service
Communication MethodPrimarily via email, asynchronousReal-time messaging via chat
Work EnvironmentTypically desk-based, independentOften live chat platforms, multitasking
Required SkillsWritten communication, patienceQuick typing, multitasking
Common UsageCustomer support, technical assistanceImmediate support, sales inquiries

Both roles involve assisting customers, but Email Only Customer Service focuses on written, asynchronous communication, while Chat Customer Service provides real-time support. The choice depends on whether quick, live interactions or detailed, documented responses are preferred.

What cities in Wisconsin are hiring for Email Only Customer Service jobs?

Cities in Wisconsin with the most Email Only Customer Service job openings:

Infographic showing various Email Only Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Customer Service (Insider)

Madison, WI

$13 - $15/hr

Other

Re-posted 2 days ago


Job description

People, Pizza, and Passion - it's how we roll. Our Pizza People are the heart and soul of our company, bringing Great Food and Memorable Experiences that friends and families connect over to our local communities.
Salary: $13.00 - $15.00 per hour
We have immediate opportunities - Apply now!
At Toppers we have a fun culture with a flexible work schedule.
Are you one of those people that almost always has a smile on their face? Do you like to be part of a team that works together like a well-oiled machine?
Whether you are searching for a full-time or part-time job, you want a flexible schedule because you are in school or a just second job for some extra cash, Toppers knows we are the right fit for you!
Customer Service Representative (Insider) As a Toppers Insider, you have the opportunity to work in a fun atmosphere along with a great team of people who will probably become great friends outside of work.
Benefits
• Flexible Scheduling
• Direct Deposit
• Paid Training
• Competitive Pay Package
• Meal Discounts (70% While Working!)
• Rapid Advancement Opportunities (Manager & Supervisor in Training Programs)
• FUN Atmosphere
• Making great food that people connect over.
Customer Service / Cashier / Crew Member / Team Member is generally offered as a part time restaurant job.
Prior experience as customer service, pizza maker cashier, associate, restaurant crew member, team member or other part time restaurant job experience is not required but is preferred.

Requirements/Responsibilities

Customer Service Representative (Insider) requirements
You will get to:
• Prepare our delicious food for our Toppers fanatics
• Take orders in person and over the phone
• Prep for the day and night by making dough and pizza sauce and cutting our fresh veggie toppings (which are all important pieces as to why we deliver on our promise of serving only high-quality food)
• Stock ingredients in the various work stations including the walk-in cooler
• Clean equipment and the store Every Toppers store and team has its magic, and we reward Team Members for their dedication and friendly customer service skills. If you like a fast-paced work environment and to have a good time at work, being an Insider for Toppers is perfect for you.

Special Instructions

Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.

ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.