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Email Customer Service Jobs in Wisconsin (NOW HIRING)

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

Manage large amounts of incoming emails and calls from customers and vendors. * Identify and assess ... Experience in a customer service setting is a plus. * Strong communication skills needed.

Description The Customer Service Specialist will play an essential role in ensuring our external ... Receives incoming calls, emails, mail and small parcel packages and direct as needed * Welcomes ...

Customer Service Technician

Rice Lake, WI · On-site

$17 - $23/hr

The position will provide world class customer service and technical support to customers via telephone, email, and web chat. Position has a flexible work week which will be scheduled anywhere ...

WI · On-site

$15.75 - $21.50/hr

Previous customer service experience in an office, manufacturing, distribution, or similar ... Strong communication skills with confidence in customer interactions via phone, email, and virtual ...

Representative - Customer Service

Waukesha, WI · On-site

$16 - $21.75/hr

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some ...

Serve as first point of contact for walk-in, email, E-commerce and telephone customers. * Understand the sales process enough to consult with customers to determine project needs and solutions ...

Representative - Customer Service

Waukesha, WI · On-site

$16 - $21.75/hr

As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some ...

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

Manage large amounts of incoming emails and calls from customers and vendors. * Identify and assess ... Experience in a customer service setting is a plus * Solid computer skills including Microsoft ...

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

Manage large amounts of incoming emails and calls from customers and vendors. * Identify and assess ... Experience in a customer service setting is a plus * Solid computer skills including Microsoft ...

Customer Service Representative

Pewaukee, WI · On-site

$15.75 - $21.25/hr

Manage large amounts of incoming emails and calls from customers and vendors. * Identify and assess ... Experience in a customer service setting is a plus * Solid computer skills including Microsoft ...

Showing results 41-60

Email Customer Service information

See Wisconsin salary details

$9

$18

$27

How much do email customer service jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for email customer service in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What are the most commonly searched types of Email Customer Service jobs in Wisconsin?

The most popular types of Email Customer Service jobs in Wisconsin are:

What are popular job titles related to Email Customer Service jobs in Wisconsin?

For Email Customer Service jobs in Wisconsin, the most frequently searched job titles are:

What cities in Wisconsin are hiring for Email Customer Service jobs?

Cities in Wisconsin with the most Email Customer Service job openings:

Infographic showing various Email Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Representative

flowcontrol

Pewaukee, WI • On-site

$15.75 - $21.25/hr

Full-time

Re-posted 17 days ago


Job description

General Description:

 

This role is for the Associate to join our Customer Service team, sharing the critical role of servicing our customers through the order entry, purchasing, expediting, and general service functions.  The Associate will be responsible for the accurate and timely completion of these functions while being adept at working both independently and with team members.

Duties and Responsibilities:

 

  • Responsible for pre-sales quotes and entering customer orders. This may include the placement of vendor purchase orders if necessary.
  • Reviews and monitors each order to ensure timely product delivery.
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Manage large amounts of incoming emails and calls from customers and vendors.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
  • Follow communication procedures, guidelines, and policies.
  • Special projects as required.

Qualifications: 

  • Bachelor’s degree is desired, not required.
  • Experience in a customer service setting is a plus.
  • Strong communication skills needed.