Madison, WI · On-site
$14.50 - $20.25/hr
The Customer Service Associate serves as the frontline and first point of contact for external ... Phone : 608-222-5658 Fax: 608-222-3933 Email: HR@upcdisplays.com Universal Presentation Concepts ...
Madison, WI · On-site
$14.50 - $20.25/hr
The Customer Service Associate serves as the frontline and first point of contact for external ... Phone : 608-222-5658 Fax: 608-222-3933 Email: HR@upcdisplays.com Universal Presentation Concepts ...
Madison, WI · On-site
$14.50 - $20.25/hr
The Customer Service Associate serves as the frontline and first point of contact for external ... Phone : 608-222-5658 Fax: 608-222-3933 Email: HR@upcdisplays.com Universal Presentation Concepts ...
Madison, WI · On-site
$14.50 - $20.25/hr
The Customer Service Associate serves as the frontline and first point of contact for external ... Phone : 608-222-5658 Fax: 608-222-3933 Email: HR@upcdisplays.com Universal Presentation Concepts ...
Madison, WI · On-site
$14.50 - $20.25/hr
The Customer Service Associate serves as the frontline and first point of contact for external ... Phone : 608-222-5658 Fax: 608-222-3933 Email: HR@upcdisplays.com Universal Presentation Concepts ...
Madison, WI · On-site
$14.50 - $20.25/hr
The Customer Service Associate serves as the frontline and first point of contact for external ... Phone : 608-222-5658 Fax: 608-222-3933 Email: HR@upcdisplays.com Universal Presentation Concepts ...
Monona, WI · On-site
$15 - $20.75/hr
The Customer Service Associate serves as the frontline and first point of contact for external ... Phone : 608-222-5658 Fax: 608-222-3933 Email: HR@upcdisplays.com Universal Presentation Concepts ...
Monona, WI · On-site
$15 - $20.75/hr
The Customer Service Associate serves as the frontline and first point of contact for external ... Phone : 608-222-5658 Fax: 608-222-3933 Email: HR@upcdisplays.com Universal Presentation Concepts ...
Janesville, WI · On-site
$15 - $25/hr
... email • Love checking tasks off your list and keeping things organized and on time • Have a ... Qualifications • 1+ years of customer service experience (call center, retail, hospitality) • ...
Janesville, WI · On-site
$15 - $25/hr
... email • Love checking tasks off your list and keeping things organized and on time • Have a ... Qualifications • 1+ years of customer service experience (call center, retail, hospitality) • ...
Janesville, WI · On-site
$15 - $25/hr
... email • Love checking tasks off your list and keeping things organized and on time • Have a ... Qualifications • 1+ years of customer service experience (call center, retail, hospitality) • ...
Janesville, WI · On-site
$15 - $25/hr
... email • Love checking tasks off your list and keeping things organized and on time • Have a ... Qualifications • 1+ years of customer service experience (call center, retail, hospitality) • ...
Janesville, WI · On-site
$14.75 - $20/hr
... email • Love checking tasks off your list and keeping things organized and on time • Have a ... Qualifications • 1+ years of customer service experience (call center, retail, hospitality) • ...
Janesville, WI · On-site
$14.75 - $20/hr
... email • Love checking tasks off your list and keeping things organized and on time • Have a ... Qualifications • 1+ years of customer service experience (call center, retail, hospitality) • ...
Madison, WI · On-site
$16 - $22/hr
Receives all work order requests via telephone or email and creates workorder ... Customer service experience in a contract service industry * Strong computer and verbal ...
Madison, WI · On-site
$16 - $22/hr
Receives all work order requests via telephone or email and creates workorder ... Customer service experience in a contract service industry * Strong computer and verbal ...
Madison, WI · Remote
$16/hr
About the Opportunity We are seeking Customer Service Representatives to support a growing online membership platform. In this role, you will assist customers primarily through email support (90 ...
New
Madison, WI · Remote
$16/hr
About the Opportunity We are seeking Customer Service Representatives to support a growing online membership platform. In this role, you will assist customers primarily through email support (90 ...
New
As a Customer Service Representative, you will serve as the primary point of contact for customers ... Answer inbound customer calls and emails regarding orders, product information, pricing, and order ...
As a Customer Service Representative, you will serve as the primary point of contact for customers ... Answer inbound customer calls and emails regarding orders, product information, pricing, and order ...
As a Customer Service Representative, you will serve as the primary point of contact for customers ... Answer inbound customer calls and emails regarding orders, product information, pricing, and order ...
Quick apply
As a Customer Service Representative, you will serve as the primary point of contact for customers ... Answer inbound customer calls and emails regarding orders, product information, pricing, and order ...
Janesville, WI · On-site
$14.75 - $20/hr
Answer incoming customer calls with professionalism and empathy Schedule service appointments and coordinate technician calendars Respond to customer questions via phone, text, and email Work closely ...
Janesville, WI · On-site
$14.75 - $20/hr
Answer incoming customer calls with professionalism and empathy Schedule service appointments and coordinate technician calendars Respond to customer questions via phone, text, and email Work closely ...
Madison, WI · On-site
$16 - $22/hr
Communicate with clients through email, phone, and messaging platforms to answer questions and ... Experienced in customer service (travel, tourism, or hospitality experience is a plus) * Well ...
Madison, WI · On-site
$16 - $22/hr
Communicate with clients through email, phone, and messaging platforms to answer questions and ... Experienced in customer service (travel, tourism, or hospitality experience is a plus) * Well ...
$45K - $49K/yr
Handle customer inquiries via phone and email efficiently and professionally. * Provide accurate information about products, services, and policies. * Resolve customer issues and complaints with a ...
$45K - $49K/yr
Handle customer inquiries via phone and email efficiently and professionally. * Provide accurate information about products, services, and policies. * Resolve customer issues and complaints with a ...
Madison, WI · On-site
$45K - $49K/yr
Handle customer inquiries via phone and email efficiently and professionally. * Provide accurate information about products, services, and policies. * Resolve customer issues and complaints with a ...
Madison, WI · On-site
$45K - $49K/yr
Handle customer inquiries via phone and email efficiently and professionally. * Provide accurate information about products, services, and policies. * Resolve customer issues and complaints with a ...
Madison, WI · On-site
$45K - $49K/yr
Handle customer inquiries via phone and email efficiently and professionally. * Provide accurate information about products, services, and policies. * Resolve customer issues and complaints with a ...
Madison, WI · On-site
$45K - $49K/yr
Handle customer inquiries via phone and email efficiently and professionally. * Provide accurate information about products, services, and policies. * Resolve customer issues and complaints with a ...
Evansville, WI · On-site
$30K - $50K/yr
As a BDC-Sales and service Representative at Evansville Ford, you will play a vital role in driving ... Respond promptly to inbound customer inquiries via phone, email, and online platforms. * Conduct ...
Evansville, WI · On-site
$30K - $50K/yr
As a BDC-Sales and service Representative at Evansville Ford, you will play a vital role in driving ... Respond promptly to inbound customer inquiries via phone, email, and online platforms. * Conduct ...
Madison, WI · On-site
$45K - $49K/yr
Handle customer inquiries via phone and email efficiently and professionally. * Provide accurate information about products, services, and policies. * Resolve customer issues and complaints with a ...
Madison, WI · On-site
$45K - $49K/yr
Handle customer inquiries via phone and email efficiently and professionally. * Provide accurate information about products, services, and policies. * Resolve customer issues and complaints with a ...
Evansville, WI · On-site
$30K - $50K/yr
As a BDC-Sales and service Representative at Evansville Ford, you will play a vital role in driving ... Respond promptly to inbound customer inquiries via phone, email, and online platforms. * Conduct ...
Evansville, WI · On-site
$30K - $50K/yr
As a BDC-Sales and service Representative at Evansville Ford, you will play a vital role in driving ... Respond promptly to inbound customer inquiries via phone, email, and online platforms. * Conduct ...
Monona, WI · On-site
$22 - $24/hr
Respond to incoming customer service phone calls and emails * Assist in managing large strategic accounts * Work alongside sales reps in designing appropriate solutions based on clients' needs
Monona, WI · On-site
$22 - $24/hr
Respond to incoming customer service phone calls and emails * Assist in managing large strategic accounts * Work alongside sales reps in designing appropriate solutions based on clients' needs
$9.93 - $11.49
2% of jobs
$11.49 - $13.06
4% of jobs
$13.06 - $14.62
11% of jobs
$15.49 is the 25th percentile. Wages below this are outliers.
$14.62 - $16.18
15% of jobs
The median wage is $17.62 / hr.
$16.18 - $17.75
20% of jobs
$17.75 - $19.31
15% of jobs
$20.39 is the 75th percentile. Wages above this are outliers.
$19.31 - $20.87
13% of jobs
$20.87 - $22.44
7% of jobs
$22.44 - $24
6% of jobs
$24 - $25.56
4% of jobs
$25.56 - $27.13
3% of jobs
$9
$18
$27
In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.
To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.
An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.
For Email Customer Service jobs in Madison, WI, the most frequently searched job titles are:
The top searched job categories for Email Customer Service jobs in Madison, WI are:
Cities near Madison, WI with the most Email Customer Service job openings:
$14.50 - $20.25/hr
Full-time
Medical, Retirement, PTO
Re-posted 21 days ago
About UPC
UPC has been designing and manufacturing retail store fixtures and point-of-purchase displays in Madison, Wisconsin, for almost 50 years, since 1978. Started as a family business, we have grown and have established ourselves worldwide. We are employee centric and are looking for strong candidates and long-term commitments. Our employee's tenure says it all!
UPC is looking for dedicated and experienced employees for
Administrative, Design, Engineering and all levels of manufacturing.
Please apply to our team.
Position Summary
Facility Equipment & Work Environment
Education & Experience
Benefits
FOR MORE INFORMATION, PLEASE REFER TO UPC WEBSITE, www.upcdisplays.com or contact us in the following way:
Phone: 608-222-5658
Fax: 608-222-3933
Email: HR@upcdisplays.com
Universal Presentation Concepts (UPC) is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and business needs.
