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Email Customer Service Jobs in Wisconsin (NOW HIRING)

Customer Service Representative

Lake Geneva, WI · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Innovative Fiber, a TRG company and subsidiary of Schwarz Partners ... Email confirmations to customers. * Assist sales personnel as appropriate to generate supplemental ...

Customer Service Representative

Burlington, WI · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative Innovative Fiber, a TRG company and subsidiary of Schwarz Partners ... Email confirmations to customers. * Assist sales personnel as appropriate to generate supplemental ...

Customer Service Representative

Lake Geneva, WI · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Account Representative , you will be responsible for taking and processing ... Email confirmations to customers. * Assist sales personnel as appropriate to generate supplemental ...

Customer Service Representative

Burlington, WI · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Account Representative , you will be responsible for taking and processing ... Email confirmations to customers. * Assist sales personnel as appropriate to generate supplemental ...

Customer Service Representative

Burlington, WI · On-site

$17 - $23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Account Representative , you will be responsible for taking and processing ... Email confirmations to customers. * Assist sales personnel as appropriate to generate supplemental ...

Customer Service Representative

Kenosha, WI · On-site

$15.50 - $21/hr

  • PTO

This position will include walk-in, phone, and email contact with customers and potential customers ... Requirements * Outstanding customer service skills, ideal if you like working with people.

Customer Service Representative

Baraboo, WI · On-site

$15.25 - $20.50/hr

  • PTO

This position will include walk-in, phone, and email contact with customers and potential customers ... Requirements * Outstanding customer service skills, ideal if you like working with people.

Customer Service Representative

Kenosha, WI · On-site

$16 - $21.50/hr

  • PTO

This position will include walk-in, phone, and email contact with customers and potential customers ... Requirements: * Outstanding customer service skills, ideal if you like working with people.

Customer Service Specialist

Florence, WI · On-site

$15.75 - $20.75/hr

Job Title: Customer Service SpecialistLocation: Florence, WIReports To: Customer Service ... This is a high-touch role that balances reactive support (inbound calls/emails) with proactive ...

Customer Service Representative

Kenosha, WI

$16 - $21.50/hr

  • PTO

This position will include walk-in, phone, and email contact with customers and potential customers ... Requirements * Outstanding customer service skills, ideal if you like working with people.

Customer Service Representative

Kenosha, WI · On-site

$16 - $21.50/hr

  • PTO

This position will include walk-in, phone, and email contact with customers and potential customers ... Requirements * Outstanding customer service skills, ideal if you like working with people.

Customer Service Representative

Baraboo, WI · On-site

$15.25 - $20.50/hr

  • PTO

This position will include walk-in, phone, and email contact with customers and potential customers ... Requirements: * Outstanding customer service skills, ideal if you like working with people.

Customer Service Representative

Baraboo, WI · On-site

$15.25 - $20.50/hr

  • PTO

This position will include walk-in, phone, and email contact with customers and potential customers ... Requirements * Outstanding customer service skills, ideal if you like working with people.

Customer Service Representative

Baraboo, WI

$15.25 - $20.50/hr

  • PTO

This position will include walk-in, phone, and email contact with customers and potential customers ... Requirements * Outstanding customer service skills, ideal if you like working with people.

Customer Service Specialist

Florence, WI · On-site

$15.75 - $20.75/hr

Customer Service Specialist Location: Florence, WI Reports To: Customer Service Manager Brand ... This is a high-touch role that balances reactive support (inbound calls/emails) with proactive ...

Customer Service Rep

Hayward, WI · On-site

$35K - $55K/yr

  • Retirement

  • PTO

We believe that exceptional customer service is the cornerstone of our success, and we're looking ... Proficiency with standard office software, including email and word processing. A genuine desire to ...

Showing results 21-40

Email Customer Service information

See Wisconsin salary details

$9

$18

$27

How much do email customer service jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for email customer service in Wisconsin is $18.97, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.11 per hour, depending on experience, location, and employer.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What are the most commonly searched types of Email Customer Service jobs in Wisconsin?

The most popular types of Email Customer Service jobs in Wisconsin are:

What cities in Wisconsin are hiring for Email Customer Service jobs?

Cities in Wisconsin with the most Email Customer Service job openings:

Infographic showing various Email Customer Service job openings in Wisconsin as of August 2026, with employment types broken down into 84% Full Time, and 16% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,463 per year, or $19 per hour.

Customer Service Representative

The Royal Group

Lake Geneva, WI • On-site

$15.50 - $21/hr

Other

Medical, Dental, Vision, Life, Retirement

Re-posted 6 days ago


Job description

Customer Service Representative

Innovative Fiber, a TRG company and subsidiary of Schwarz Partners is currently seeking a Customer Service Representative to support our Elkhorn, WI facility. As a Customer Service Account Representative, you will be responsible for taking and processing customer orders, addressing customer's inquiries and feedback. You will work closely and assist the designer's team and sales team.

Candidates with Customer Service experience in manufacturing or packaging industry are welcome.

The Royal Group/Innovative Fiber's mission is to provide value-added solutions to the most demanding customers.

Essential Job Functions For This Position:

  • Receive customer orders and order changes either directly from customers or from sales representatives, record, process, and place orders timely and accurately.
  • Place orders for materials and supplies to be used in production on a timely basis.
  • Analyze monthly usages and re-stocking per customer.
  • Handle customer questions and feedback, follow-up with appropriate internal personnel as required.
  • Manage and Maintain customer files.
  • Process new items and purchase orders.
  • Coordinate accounting credits.
  • Record and distribute customer order changes.
  • Email confirmations to customers.
  • Assist sales personnel as appropriate to generate supplemental sales.
  • Track warehouse items to ensure availability following minimum/maximum supplies levels.
  • Regular and predictable attendance required.
  • Complies with company policies and procedures.
  • Additional duties as assigned by management.
  • Internally track orders to help ensure on time deliveries, extreme follow through.
  • Communicate to sales representative if their customer is in jeopardy of being late with deliveries.
  • Comply with all company issued trainings within the specified times.

Required Education / Experience:

  • Minimum of 2 years' previous customer service experience. Packaging industry or manufacturing CS experience is a plus.
  • A combination of education and/or work-related experience also fully qualifying.
  • High school diploma or GED required.

Preferred Education / Experience:

  • Previous background in corrugated, paper, or similar manufacturing environments.
  • College education preferred but not required.

Required Skills & Abilities:

  • Excellent verbal and written communication skills.
  • Proficient skills in Microsoft Office.
  • Customer Service Software skills.
  • Proficient Data Entry Skills.
  • Strong Organizational, detail oriented and analytical skills.
  • Ability to compute rates, ratios, and percentages and calculate figures and amounts such as discounts, costs, proportions, and volumes.
  • Email and phone etiquette is required.
  • Excel spreadsheet knowledge, preferred.
  • Ability to write business professional emails, preferred.
  • Experience working with databases such as Amtech Software.

As an industry leader, Innovative Fiber offers:

  • Year-round employment for job stability.
  • Opportunities for growth, training, and career advancement.
  • Exceptional pay and great, affordable benefits (including life, medical, dental, vision, 401(k) with company match and more!).
  • A clean facility, featuring state-of-the-art technology.
  • A respectful, empowering, team-oriented and employee-friendly environment.
  • Innovative Fiber truly values our employees as our greatest asset and we strive to support both you and your family at work and in life.

If you would like to be part of a forward-thinking team with a family feel, culture of excellence, and customer-focused reliability, we want you to be a part of our team!

Our organization is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.