ZipRecruiter

Log In

1

Email Chat Support Jobs in Missouri (NOW HIRING)

Infuze Credit Union

Member Support Professional I

Rolla, MO · On-site

$12 - $15.50/hr

Overview: The Member Support Professional I responds to incoming requests via phone, personal ... video chat, email, and online banking messages. Must comply with all company policies and ...

Socket Fiber

Customer Service Manager

Columbia, MO · On-site

Ensure timely and professional handling of customer inquiries via phone, email, chat, and social ... Support customer communications regarding outages, service interruptions, maintenance activities ...

Washington University of St. Louis

... support strategic initiatives and programs across the RACS division. Primary Duties & Responsibilities: Research * Provides research services through email, chat, virtual, and in-person individual ...

Tierpoint

EOC Support Analyst

Saint Louis, MO

$23/hr

The EOC Support Analyst requires basic systems administrative skills and capabilities as well as a ... Maintain professionalism in all communications via phone, chat, and email. * Ability to follow ...

Tierpoint

EOC Support Analyst

Saint Louis, MO · On-site

$23/hr

Overview The EOC Support Analyst requires basic systems administrative skills and capabilities as ... Maintain professionalism in all communications via phone, chat, and email. * Ability to follow ...

BioTAB Healthcare

Patient Advocate

Saint Louis, MO · On-site

$16.75 - $21.75/hr

For more than 20 years, BioTAB Healthcare, LLC has supported patients with lymphatic, wound, and ... such as phone, email, chat, or social media, maintaining a high level of empathy and ...

New

Infuze Credit Union

Member Support Professional I

Rolla, MO · On-site

$19 - $23/hr

The Member Support Professional I responds to incoming requests via phone, personal teller machine ... video chat, email, and online banking messages. Must comply with all company policies and ...

previous page

Showing results 41-60

All JobsEmail Chat Support JobsEmail Chat Support Jobs in Missouri

Email Chat Support information

See Missouri salary details

$13

$24

$41

How much do email chat support jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for email chat support in Missouri is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.59 per hour, depending on experience, location, and employer.

What is an email chat support?

An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.

What does a typical workday look like for someone in an email chat support role?

A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.

What are the key skills and qualifications needed to thrive in the email chat support position, and why are they important?

To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.

What are the most commonly searched types of Email Chat Support jobs in Missouri?

The most popular types of Email Chat Support jobs in Missouri are:

What job categories do people searching Email Chat Support jobs in Missouri look for?

The top searched job categories for Email Chat Support jobs in Missouri are:

What cities in Missouri are hiring for Email Chat Support jobs?

Cities in Missouri with the most Email Chat Support job openings:

Email Chat Support jobs near you
Infographic showing various Email Chat Support job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 24% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $50,820 per year, or $24.4 per hour.

Member Support Professional I

Infuze Credit Union

Rolla, MO • On-site

$12 - $15.50/hr

Full-time

Re-posted 26 days ago

Job description

Overview:
The Member Support Professional I responds to incoming requests via phone, personal teller machine (PTM), chat, and video banking and provides direct support to the member. The MSP will also be required to assist in meeting/exceeding monthly branch goals and providing honest and open communication throughout the Credit Union.
Duties and Responsibilities:
  • Continually educate current and potential members on products and services that may benefit their financial needs. Provide accurate information efficiently following Credit Union security protocols.
  • Provide prompt, professional financial service with each current and potential member via phone, personal teller machine (PTM), chat, video chat, email, and online banking messages. Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
  • Accurately perform teller functions including but not limited to account history assistance, stop payments, wires, transfers, debit card maintenance, over-the-phone payments, digital wallet approvals, and account maintenance requests.
  • Accurately perform teller functions via PTM as needed, including but not limited to deposits, withdrawals, and loan payments. Scan all associated documents according to time guidelines.
  • Develop knowledge of all Credit Union products to open new accounts and shares with minimal errors. Cross-sell lending products, including but not limited to credit cards and consumer lending applications. Refer members to lenders and/or additional departments when applicable.
  • Troubleshoot online banking functions with members, including but not limited to initial setup, password reset, etc. Respond in a timely manner to each member's online banking messages.
  • Respond to requests for assistance from other departments and branches regularly to better assist members.
  • Perform additional duties, as assigned.

Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
Requirements
Education and Experience:
Education
High school or GED required.
Experience
  • Six months to two years of similar or related experience is preferred
  • Experience in a fast-paced customer service environment preferred

Skills
  • Must have strong interpersonal skills, including verbal communication, ability to remain calm in stressful situations, and high levels of professionalism
  • Efficient clerical skills necessary, including navigating a computer system/typing
  • Attention to detail necessary, including ability to perform daily work functions with minimal errors
  • Ability to recognize basic banking transactions, including account holds, delinquent loans, and account warnings
  • Ability to work remotely, based on departmental needs and at management's discretion

ADA Requirements:
Individuals must bend, sit, and stand to perform primarily sedentary work with limited physical exertion and occasional lifting up to 40 lbs. Must be capable of climbing / descending stairs in an emergency. Must operate standard office equipment, including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must work extended hours or travel off-site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance.
Acknowledgement:
This job description is not a contract and should not be presumed to guarantee employment. Infuze Credit Union is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, color, religion, gender, national origin, disability, age, or any other category protected by law.

Apply