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Email Chat Support Jobs in Missouri (NOW HIRING)

Customer Support Specialist

Chesterfield, MO · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Connect with patients via phone, email, and chat to guide them through enrollment, onboarding, and prescription fulfillment * Conduct outbound outreach to support patients in completing key steps in ...

Customer Support Specialist

Chesterfield, MO · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Connect with patients via phone, email, and chat to guide them through enrollment, onboarding, and prescription fulfillment * Conduct outbound outreach to support patients in completing key steps in ...

Customer Support Specialist

Chesterfield, MO · On-site

$19 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

Connect with patients via phone, email, and chat to guide them through enrollment, onboarding, and prescription fulfillment * Conduct outbound outreach to support patients in completing key steps in ...

Digital Sales Coordinator

Farmington, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support. If you are passionate about digital marketing, enjoy collaborating with sales teams, and ... phone, email, chat). * Maintain a high level of customer satisfaction within our sales and ...

Digital Sales Coordinator

Farmington, MO · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... support. If you are passionate about digital marketing, enjoy collaborating with sales teams, and ... phone, email, chat). * Maintain a high level of customer satisfaction within our sales and ...

Customer Service Representative

O Fallon, MO

$15 - $20.25/hr

  • Medical

  • Dental

  • Vision

  • PTO

With the support of its financial sponsor CBRE Investment Management, Gateway plans to reach 500 ... Respond to customer inquiries received by phone, email, chat, and text. * Resolve customer ...

  • Medical

  • Dental

  • Vision

  • PTO

Overseeing client and cardholder support operations across multiple channels, including phone, email, chat, dispute management, and account support. * Managing third-party vendors and outsourced ...

  • Medical

  • Retirement

  • PTO

... support strategic initiatives and programs across the RACS division. Primary Duties & Responsibilities: Research * Provides research services through email, chat, virtual, and in-person individual ...

Overview The EOC Support Analyst requires basic systems administrative skills and capabilities as ... Maintain professionalism in all communications via phone, chat, and email. * Ability to follow ...

The EOC Support Analyst requires basic systems administrative skills and capabilities as well as a ... Maintain professionalism in all communications via phone, chat, and email. * Ability to follow ...

Help Desk Role

Kansas City, MO

$34.46/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... phone, email, chat, and ticketing systems. Troubleshoot and resolve issues involving: Windows ... Support enterprise cybersecurity requirements by following established security policies and ...

Help Desk Role

Kansas City, MO

$34.46/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... phone, email, chat, and ticketing systems. Troubleshoot and resolve issues involving: Windows ... Support enterprise cybersecurity requirements by following established security policies and ...

Showing results 21-40

Email Chat Support information

See Missouri salary details

$13

$24

$41

How much do email chat support jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for email chat support in Missouri is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $26.59 per hour, depending on experience, location, and employer.

What does a typical workday look like for someone in an email chat support role?

A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.

What is an email chat support?

An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.

What are the key skills and qualifications needed to thrive in the email chat support position, and why are they important?

To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.

What are the most commonly searched types of Email Chat Support jobs in Missouri?

The most popular types of Email Chat Support jobs in Missouri are:

What are popular job titles related to Email Chat Support jobs in Missouri?

For Email Chat Support jobs in Missouri, the most frequently searched job titles are:

What cities in Missouri are hiring for Email Chat Support jobs?

Cities in Missouri with the most Email Chat Support job openings:

Infographic showing various Email Chat Support job openings in Missouri as of August 2026, with employment types broken down into 67% Full Time, and 33% Part Time. Highlights an 100% In-person job distribution, with an average salary of $50,820 per year, or $24.4 per hour.

Customer Service Representative - Phones and Chat - St. Louis, MO

USZoom LLC

Saint Louis, MO • On-site

$15.50 - $21.25/hr

Full-time

Re-posted 15 days ago


Job description

We’re iPostal1 and we’re in growth mode!


This is an exciting time to join our team. Headquartered in Rockland County, N.Y., we are an established, cutting-edge leader in the digital mailbox industry. Our customer base is quickly growing and we’re looking for confident, upbeat, personable Customer Service professionals to support that growth in our St. Louis, Missouri location. There will be a two-week, paid training which starts with the first week in the St. Louis office and the second week in our Montebello, N.Y. headquarters.


To join our customer service team, you should be comfortable supporting customers via the phone, on chat and through email, an excellent verbal and written communicator, able to think on your feet and have a positive, team-oriented attitude. If you enjoy assisting customers and want to make a career of it, this could be a great opportunity for you!


*Please note this is an in-office role. Remote work is not available.


Responsibilities:


Answer inbound calls from customers in a prompt and professional manner

Identify the type of assistance needed

Ascertain level of assistance needed to resolve inquiry and escalate when appropriate

Deliver all information in a positive, conversational, and compassionate manner to facilitate relationship development with clients

Manage customer expectations

Actively engage customers in on-line chat context

            Provide mail support to Mail Center Manager by performing duties such as mail sorting, digital uploading, dispensing, etc.

Additional duties as assigned and deemed appropriate per level including but not limited to handling escalations, team supervision, analytics and reporting


Requirements:

Active listening skills

Results oriented

Strong work ethic

Excellent verbal and written communication skills

Previous experience in a customer service-oriented role


iPostal1 is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information or any other category protected by law.