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Email Chat Support Jobs in Florida (NOW HIRING)

Customer Care Coordinator

Fort Lauderdale, FL · On-site

$17.25 - $22.50/hr

Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...

Customer Care Coordinator

Miami, FL · On-site

$17.25 - $22.50/hr

Provide support via email, chat, and phone * Assist with updates, changes and general client inquiries. * Share helpful information related to upcoming plans and arrangements. * Follow up with ...

... email, chat, or tickets and help resolve the issue or direct the client to the proper contact to resolve the issue. There is no phone support for this position, just email, Teams, etc.

... email, chat, or tickets and help resolve the issue or direct the client to the proper contact to resolve the issue. There is no phone support for this position, just email, Teams, etc.

Be Seen First

We are seeking a Customer Service Representative with call center experience to support consumers through phone, email, chat, SMS, and social media channels. This role involves assisting customers ...

Be Seen First

Bilingual Customer Service Specialist

Pompano Beach, FL · On-site

$16 - $20.75/hr

As the first point of contact, they will provide high-quality support across multiple channels, including phone, email, live chat, and social media. Their goal is to resolve inquiries efficiently ...

Sales Assistant - Group Benefits

Tampa, FL · On-site

$17.75 - $23.25/hr

As the Analyst, you'll be responsible for supporting internal and external contacts by efficiently handling Group Benefits insurance inquiries via telephone, email, chat, and fax. You will be tasked ...

Showing results 21-40

Email Chat Support information

See Florida salary details

$10

$19

$33

How much do email chat support jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for email chat support in Florida is $19.47, according to ZipRecruiter salary data. Most workers in this role earn between $14.38 and $21.20 per hour, depending on experience, location, and employer.

What does a typical workday look like for someone in an email chat support role?

A typical workday in Email Chat Support involves responding to customer inquiries, troubleshooting issues, and tracking support tickets through email and live chat platforms. You’ll often work as part of a team, collaborating with other support agents and sometimes liaising with technical or sales departments to resolve customer concerns. The role usually requires multitasking between multiple conversations, maintaining professionalism, and meeting service level targets. Most positions offer structured shifts, often in a fast-paced environment, but may allow for remote or hybrid work arrangements depending on the employer.

What is an email chat support?

An Email Chat Support job involves assisting customers through email and chat communication. Responsibilities include answering inquiries, resolving issues, and providing product or service information promptly and professionally. This role requires strong written communication skills, attention to detail, and the ability to handle multiple conversations efficiently. It is commonly found in customer service, technical support, and e-commerce industries.

What are the key skills and qualifications needed to thrive in the email chat support position, and why are they important?

To thrive as an Email Chat Support representative, you need excellent written communication skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and basic computer applications is often required. Patience, emotional intelligence, and strong problem-solving abilities help you manage customer concerns effectively. These skills are essential to provide accurate, courteous, and timely support that enhances customer satisfaction and brand reputation.

What are the most commonly searched types of Email Chat Support jobs in Florida? The most popular types of Email Chat Support jobs in Florida are:
What cities in Florida are hiring for Email Chat Support jobs? Cities in Florida with the most Email Chat Support job openings:
Infographic showing various Email Chat Support job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,488 per year, or $19.5 per hour.

Customer Care Coordinator

CPJ Recruitment

Fort Lauderdale, FL • On-site

$17.25 - $22.50/hr

Other

Re-posted 8 days ago


Job description

About the job Customer Care Coordinator
Job Description
We are looking for a motivated and detail oriented individual to join our remote team. In this role, you will assist clients with coordination, updates, and general support, helping ensure as smooth and positive experience - especially for those preparing for upcoming trips and experiences.
Key Responsibilities

  • Provide support via email, chat, and phone
  • Assist with updates, changes and general client inquiries.
  • Share helpful information related to upcoming plans and arrangements.
  • Follow up with clients prior to departure to ensure they feel prepared
  • Resolve concerns while maintaining a positive experience
  • Keep accurate records of client interactions
Ideal Candidate
  • Strong communication and people skills
  • Customer service experience is a plus
  • Organized and dependable
  • Comfortable working remotely and managing tasks independently
  • Interest in travel, hospitality, or client experience preferred.