ZipRecruiter

Log In

1

Elite Customer Service Representative Jobs (NOW HIRING)

Summit

Customer Service Representative

Lakeland, FL · On-site

$15 - $20.25/hr

... and elite customer service. We're growing and currently serve more than 7,000 independent agents ... Our Customer Service Representative serves as a trusted first point of contact for customers ...

CMC Electric

Customer Service Rep (CSR)

Clayton, NC · On-site

$15 - $17/hr

This Customer Service Rep (CSR) position enjoys working a typical call center schedule on Saturdays . ABOUT CMC ELECTRIC, LLC We have served the electrical needs of residents and businesses in the ...

next page

Showing results 1-20

All JobsElite Customer Service Representative Jobs

Elite Customer Service Representative information

See salary details

$9

$18

$26

How much do elite customer service representative jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for elite customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What are Elite Customer Service Representatives?

Elite Customer Service Representatives are highly skilled professionals who handle complex customer inquiries and provide top-tier support. They often manage high-value accounts, resolve escalated issues, and ensure customer satisfaction by delivering personalized and efficient service. These representatives typically possess excellent communication, problem-solving, and interpersonal skills, allowing them to address a wide range of customer needs. Their role is vital in maintaining customer loyalty and upholding a company's reputation for exceptional service.

What is the difference between Elite Customer Service Representative vs Customer Service Associate?

AspectElite Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; certifications in customer service or communication skillsHigh school diploma or equivalent; basic customer service training
Work EnvironmentCall centers, corporate offices, online supportRetail stores, call centers, front desk roles
Employer & IndustryTelecommunications, finance, tech companiesRetail, hospitality, healthcare
Search & Comparison IntentHigh-level support, specialized skillsEntry-level support, general customer service

The main difference between an Elite Customer Service Representative and a Customer Service Associate lies in experience, skill level, and the complexity of customer issues handled. Elite representatives often have advanced training and handle more complex inquiries, while customer service associates typically manage basic customer interactions. Both roles are essential in customer support but serve different levels of service within organizations.

What are the key skills and qualifications needed to thrive as an Elite Customer Service Representative, and why are they important?

To thrive as an Elite Customer Service Representative, you need in-depth product knowledge, advanced problem-solving abilities, and prior experience in customer-facing roles, often supported by a relevant degree or certifications. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Exceptional active listening, emotional intelligence, and adaptability distinguish top performers in this position. These skills ensure that representatives can deliver high-value, personalized support, fostering customer loyalty and effectively resolving complex issues.

How does an Elite Customer Service Representative handle complex or escalated customer issues differently from standard representatives?

Elite Customer Service Representatives are typically entrusted with resolving the most challenging or high-priority customer concerns. They often work closely with management, technical teams, or specialized departments to find tailored solutions, drawing on advanced knowledge of company products and policies. Their role requires strong problem-solving abilities, empathy, and the capacity to remain calm under pressure. Additionally, they may mentor junior team members and help develop best practices for handling escalated situations.
More about Elite Customer Service Representative jobs
What job categories do people searching Elite Customer Service Representative jobs look for? The top searched job categories for Elite Customer Service Representative jobs are:
Elite Customer Service Representative jobs near you
Infographic showing various Elite Customer Service Representative job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 19% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Representative

Doral Elite Collision Center

Chicago, IL • On-site

$16.50 - $22.50/hr

Full-time

Posted 11 days ago

Job description

Company Description

Doral Elite Collision Center is a new body shop in Doral, FL. We are an associate of Talleres Biondi C.A., a Venezuelan corporation founded in 1996. For over 15 years, Talleres Biondi has provided auto body and paint services for both commercial and private vehicles. During this time we have been working with the largest and the most prestigious insurance companies in the country, and now we are bringing that experience to Miami.

Doral Elite Collision Center offers high quality services and reliability with the highest technology in the automotive market while ensuring the excellence of our service at a fair price.  We guarantee honesty, and on time delivery, with customized attention to each vehicle. We are staffed with a highly trained, responsible and motivated team to provide elite quality services.

Doral Elite Collision Center presents the most advanced tools in auto body Repairing and Painting, Cold Welding Machine, Spray Paint Booth, Paint Mixing Lab and Computer-Based Color Matching System, for both domestic and imported vehicles.

Doral Elite Collision Center has a 12,500 ft. facility with room for 35-40 vehicles. The body shop is divided into a customer service office, diagnostic area, measurements and straightening area, painting laboratory, preparation and painting area, assembly area, alignment and balancing area and as well a private office for appraisers is also available.

Doral Elite Collision Center's Mission is to provide high quality, convenient and complete auto body collision and repair services at very reasonable prices. TRUST, is the most important aspect of the business. The company's goal is to have the highest customer satisfaction in quality, friendliness and turnaround time while performing new ways to exceed our client's expectations.

Job Description

Job Summary

The Customer Service Representative (CSR) is responsible for providing effective customer service for all customers by using knowledge of company products and services. CRS's interact with customers to provide information in response to questions, concerns and complaints by phone and Internet.

Expert communication and listening skills are a must for this challenging and rewarding position which is often the "face" of the company to the customers. By listening effectively to find the root cause of issues, and communicating in a clear and friendly way, the Customer Service Representative is able to solve the issue and provide a positive customer experience.

Customer Service Representatives know how to diffuse a tense situation and do everything within reason to quickly and effectively resolve the issue.

Responsibilities:

  • Manage and prioritize multiple concerns simultaneously.
  • Provide appropriate and correct information to incoming customer order status and product knowledge requests.
  • A positive attitude, even when faced with misplaced criticism or frustration.
  • The ability to learn quickly and move on from both success and failure.
  • Process customer orders/changes/returns according to established department policies and procedures.
  • Work closely with the credit department to resolve disputed credit items.
  • Provide timely feedback to company management regarding challenges or customer concerns.
  • Partnership with the sales team to meet and exceed customer's service expectations.
  • Listen, document, and help resolve conflicts with customers.
  • Document the patterns and queries that may indicate a larger problem with the product or service that needs to be resolved.
Qualifications

Qualifications:

  • High School diploma.
  • Previous customer service experience.
  • Computer experience and aptitude.
  • Previous experience with corporate phone systems or switchboard.
  • Patience in dealing with confused or irate customers.
  • Problem-solving skills, and the ability to think under pressure.
  • Commitment to continual education about the company, products and services.
Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply