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Elite Customer Service Representative Jobs (NOW HIRING)

Bender

CSR - CSR

Norwalk, CT · On-site

$16 - $21.75/hr

Customer Service Representative (CSR) Say goodbye to boring! Break free and join Bender where no two days are alike! BENDER is seeking a dynamic Customer Service Representative (CSR) for our high ...

Works Plumbing

CSR / Customer Service Rep

Pacifica, CA · On-site

$18 - $25/hr

Works Plumbing of Pacifica, CA, is to fill part-time and full-time CSR / Customer Service Representative positions to handle client calls regarding their plumbing needs, discuss them with the ...

Lighthouse auto glass

Be Seen First

Customer Service Representative (csr)

Colorado Springs, CO · On-site

$20 - $25/hr

The Customer Service Representative (CSR) plays a vital role in maintaining customer satisfaction by providing timely and effective support. Working within a small team of 1-5 members, the CSR ...

Elite Staffing Network

Customer Service

$16.50 - $22.25/hr

Customer Service Representative (remote) Elite Staffing Network LLC is a leading staffing agency that provides top-notch talent to businesses across various industries. We are currently seeking a ...

Million Air

Customer Service Representative

White Plains, NY · On-site

$16.50 - $22.50/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an ...

Million Air

Customer Service Representative

Kapolei, HI · On-site

$19/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an elite level of customer service to crew and passengers by providing everything they need to have an ...

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Elite Customer Service Representative information

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How much do elite customer service representative jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for elite customer service representative in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an elite customer service representative?

Elite Customer Service Representatives are highly skilled professionals who handle complex customer inquiries and provide top-tier support. They often manage high-value accounts, resolve escalated issues, and ensure customer satisfaction by delivering personalized and efficient service. These representatives typically possess excellent communication, problem-solving, and interpersonal skills, allowing them to address a wide range of customer needs. Their role is vital in maintaining customer loyalty and upholding a company's reputation for exceptional service.

What are the key skills and qualifications needed to thrive as an elite customer service representative?

To thrive as an Elite Customer Service Representative, you need in-depth product knowledge, advanced problem-solving abilities, and prior experience in customer-facing roles, often supported by a relevant degree or certifications. Familiarity with CRM software, ticketing systems, and communication platforms is typically required. Exceptional active listening, emotional intelligence, and adaptability distinguish top performers in this position. These skills ensure that representatives can deliver high-value, personalized support, fostering customer loyalty and effectively resolving complex issues.

How does an elite customer service representative handle complex or escalated customer issues differently from standard representatives?

Elite Customer Service Representatives are typically entrusted with resolving the most challenging or high-priority customer concerns. They often work closely with management, technical teams, or specialized departments to find tailored solutions, drawing on advanced knowledge of company products and policies. Their role requires strong problem-solving abilities, empathy, and the capacity to remain calm under pressure. Additionally, they may mentor junior team members and help develop best practices for handling escalated situations.

What is the difference between Elite Customer Service Representative vs Customer Service Associate?

AspectElite Customer Service RepresentativeCustomer Service Associate
CredentialsHigh school diploma or equivalent; certifications in customer service or communication skillsHigh school diploma or equivalent; basic customer service training
Work EnvironmentCall centers, corporate offices, online supportRetail stores, call centers, front desk roles
Employer & IndustryTelecommunications, finance, tech companiesRetail, hospitality, healthcare
Search & Comparison IntentHigh-level support, specialized skillsEntry-level support, general customer service

The main difference between an Elite Customer Service Representative and a Customer Service Associate lies in experience, skill level, and the complexity of customer issues handled. Elite representatives often have advanced training and handle more complex inquiries, while customer service associates typically manage basic customer interactions. Both roles are essential in customer support but serve different levels of service within organizations.

Is Elite Customer Service Representative an entry-level job?

Elite Customer Service Representative positions are often considered entry-level roles that typically require strong communication skills and basic customer service experience. Many companies provide on-the-job training, making it accessible for candidates without extensive prior experience.
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Elite Customer Service Representative jobs near you
Infographic showing various Elite Customer Service Representative job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

CSR - CSR

Norwalk, CT • On-site

Bender
See more jobs at Benderexternal

$16 - $21.75/hr

Other

This job post has expired today. Applications are no longer accepted.

Job description

Customer Service Representative (CSR)

Say goodbye to boring! Break free and join Bender where no two days are alike! BENDER is seeking a dynamic Customer Service Representative (CSR) for our high traffic, fast paced luxury showroom of decorative bath, tile & stone in Norwalk, CT to assist customers. We work hard and smart to ensure we deliver creative solutions for every customer, and excellent service is a top priority. The CSR plays a vital role in our team providing customers with seamless service. The CSR is the primary and proactive point of contact and communication for customers with their post-sale needs and collaborates with sales teammates and other departments to ensure the customer experience is exceptional and upholds the BENDER standard.

Do you enjoy using your people skills and can-do personality to help others?

· Do you thrive in a vibrant, fast-paced environment?

· Would you like to be part of a team that values your contributions?

BENDER offers a GREAT company culture and AWESOME benefits:

· BENDER has been named Best Place to Work by USA Today in CT

· Business casual dress code

· We are an Entrepreneurial Operation System Company

· Employee discount program on thousands of brands

· Weekly company meetings for sharing and learning

· Regular 1:1 meetings with your manager to ensure you are head and are getting feedback

· A beautiful showroom environment to work in

· Employee Assistance Program

Candidate Qualifications:

· Tasteful appearance and presentation

· Proficient in Microsoft Office (Especially Word, Excel, and PowerPoint)

· Ability to engage with customers easily and purposefully

· Effective communication and organizational skills

· Able to learn and think fast

· Possess a positive and cooperative attitude

· Value customer service and teamwork

· High School diploma/GED required (Associate's or Bachelor degree preferred)

· Minimum One (1) year of customer service or Sales experience

Essential Job Functions:

· Warmly greet customers in person and over the phone

· Engage customers, in person and on the phone, to discern their needs and direct them to the appropriate sales staff

· Working knowledge of Microsoft Office

· Active listening & Independent Problem Solving

· Perform other administrative tasks to support the Sales team

We ARE leading and changing the industry. Apply to be a part of highly respected and growing company that believes the work we do matters. And if you believe in working hard and smart, you find opportunities for growth at BENDER.

Apply