Additional Details: * 100% remote . * M-F 8:30 - 5pm ET * Candidates must live within 50 miles of an Elevance Health PulsePoint. Elevance Health operates in a Hybrid Workforce Strategy. Unless ...
New
Additional Details: * 100% remote . * M-F 8:30 - 5pm ET * Candidates must live within 50 miles of an Elevance Health PulsePoint. Elevance Health operates in a Hybrid Workforce Strategy. Unless ...
New
Additional Details: * 100% remote . * M-F 8:30 - 5pm ET * Candidates must live within 50 miles of an Elevance Health PulsePoint. Elevance Health operates in a Hybrid Workforce Strategy. Unless ...
New
Additional Details: * 100% remote . * M-F 8:30 - 5pm ET * Candidates must live within 50 miles of an Elevance Health PulsePoint. Elevance Health operates in a Hybrid Workforce Strategy. Unless ...
New
Additional Details: * 100% remote . * M-F 8:30 - 5pm ET * Candidates must live within 50 miles of an Elevance Health PulsePoint. Elevance Health operates in a Hybrid Workforce Strategy. Unless ...
New
$150K - $226K/yr
Location: Remote with up to 50% travel. Candidates must reside within one of the preferred ... Experience with major payer organizations (e.g., UnitedHealth Group, CVS Health, Cigna, Elevance ...
$150K - $226K/yr
Location: Remote with up to 50% travel. Candidates must reside within one of the preferred ... Experience with major payer organizations (e.g., UnitedHealth Group, CVS Health, Cigna, Elevance ...
$150K - $226K/yr
Location: Remote with up to 50% travel. Candidates must reside within one of the preferred ... Experience with major payer organizations (e.g., UnitedHealth Group, CVS Health, Cigna, Elevance ...
$150K - $226K/yr
Location: Remote with up to 50% travel. Candidates must reside within one of the preferred ... Experience with major payer organizations (e.g., UnitedHealth Group, CVS Health, Cigna, Elevance ...
| Feature | Elevance Health Remote | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; health insurance knowledge often preferred | High school diploma or equivalent; customer service experience |
| Work Environment | Remote, home-based setting with flexible hours | Remote or on-site, depending on employer; customer-facing role |
| Industry Usage | Health insurance and healthcare industry | Customer service across various industries, including healthcare |
| Common Search Intent | Remote healthcare support jobs | Customer service jobs in healthcare or other sectors |
Elevance Health Remote positions typically focus on health insurance support and require healthcare knowledge, while Customer Service Representatives handle customer inquiries across multiple industries. Both roles may be remote, but Elevance Health Remote jobs are specifically within the healthcare sector, often requiring industry-specific credentials.

Contractor
Medical, Dental, Vision, Life, Retirement, PTO
This job post has expired today. Applications are no longer accepted.
7.7
Based on 346 frontline employees who took The Breakroom Quiz
180th of 277 rated insurance
Job ID: JP00046663
Anticipated Start Date: 08/03/2026
Please note this is the target date and is subject to change. BCForward will send official notice ahead of a confirmed start date.
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
Primary duties may include, but are not limited to:
Responsible for overall management of member's case within the scope of licensure.
Provide direction and oversight to non-RN clinicians participating in the member's case in accordance with applicable state law and contract; develops, monitors, evaluates, and revises the member's care plan to meet the member's needs, with the goal of optimizing member health care across the care continuum.
Responsible for performing telephonic or face-to-face clinical assessments for the identification, evaluation, coordination and management of member's needs, including physical health, behavioral health, social services and long term services and supports.
Identifies members for high risk complications and coordinates care in conjunction with the member and the health care team.
Manages members with chronic illnesses, co-morbidities, and/or disabilities, to insure cost effective and efficient utilization of health benefits.
Obtains a thorough and accurate member history to develop an individual care plan.
Establishes short and long term goals in collaboration with the member, caregivers, family, natural supports, physicians; identifies members that would benefit from an alternative level of care or other waiver programs.
The RN has overall responsibility to develop the care plan for services for the member and ensures the member's access to those services.
May assist with the implementation of member care plans by facilitating authorizations/referrals for utilization of services, as appropriate, within benefits structure or through extra-contractual arrangements, as permissible.
Interfaces with Medical Directors, Physician Advisors and/or Inter-Disciplinary Teams on the development of care management treatment plans.
May also assist in problem solving with providers, claims or service issues.
Provide direction and oversight to LPN/LVN, LSW, LCSW, LMSW, and other licensed professionals other than an RN, in coordinating services for the member by, for example, assigning appropriate tasks to the non-RN clinicians, verifying and interpreting member information obtained by these individuals, conducting additional assessments, as necessary, to develop, monitor, evaluate, and revise the member's care plan to meet the member's needs, and reviewing and providing input on the non-RN clinicians' performance on a regular basis.
Requirements:
Requires a HS diploma or equivalent and minimum of 3 years of experience in working with individuals with chronic illnesses, co-morbidities, and/or disabilities in a Service Coordinator, Case Management, or similar role; or any combination of education and experience, which would provide an equivalent background.
Current, active valid and unrestricted RN license in applicable state(s) required.
MA/MS in Health/Nursing preferred.
May require state-specified certification based on state law and/or contract.
Travels to worksite and other locations as necessary.
MUST have LTSS and NY experience
Job Type: Contract opportunity.
Additional Details:
100% remote.
M-F 8:30 - 5pm ET
Candidates must live within 50 miles of an Elevance Health PulsePoint.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, contractors are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.
About BCForward:
Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.
BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.
BCForward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.
This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.
Pay Rate Range
26.06 - 49.77 USD hourly
Additional Notes
The pay range is the range BCForward in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations.
Benefits Information
BCForward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.
The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. This does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).
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Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?
Health care and social assistance
10,000+ Employees
Indianapolis, IN, US
2004