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Job Title: Pharmacy Intern

FLSA Status: Non-Exempt

Division/Department: Clinical Operations

Reports to: Pharmacist

PURPOSE OF POSITION:

Axil Health is a privately owned pharmacist collective offering both independent pharmacy, consulting, and clinical services located inside established medical facilities. The Pharmacy Intern role plays a vital role in supporting pharmacists and healthcare providers in delivering exceptional patient care within a clinical environment. This position is responsible for working with the pharmacist in charge to assist with patient engagement, documentation and chart preparation, task coordination, and administrative tasks.

MAJOR RESPONSIBILITIES & ACCOUNTABILITIES:

1. Patient Engagement:

· Conduct monthly check-in calls with patients enrolled in Chronic Care Management (CCM), assessing health status, medication adherence, and addressing any concerns.

· Make daily compliance calls to patients enrolled in Remote Patient Monitoring (RPM), ensuring adherence to monitoring protocols, addressing issues promptly and analyzing proper monitoring technique and compliance to medications.

· Perform medication reconciliations with patients who have upcoming appointments or medication concerns.

· Perform post visit check ins with patient to help close any gaps in care.

2. Documentation and Chart Preparation:

· Prepare patient charts for upcoming CCM encounters, ensuring all necessary documentation is complete and up-to-date.

· Document all patient interactions, interventions, and outcomes accurately in electronic health records (EHR) system, adhering to compliance standards.

· Prepare Patient Care Plans that are compliant with CCM regulations to be delivered to the patient to assist with their disease state management.

3. Task Coordination:

· Coordinate with clinical pharmacists regarding urgent health-related needs, medication refills, and appointment requests communicated by patients.

· Temporarily pause CCM services for patients who cannot be reached until re-engagement is achieved, ensuring continuity of care.

· Assign tasks to yourself for follow-up on previous months phone calls

4. Administrative Tasks:

· Complete data entry functions accurately, including updating patient records, documenting interactions, and generating reports.

· Utilize software programs for organizing and managing patient information effectively, ensuring data confidentiality and integrity.

5. Compliance and Time Documentation:

· Document compliance with daily tasks such as patient calls, chart preparation, and administrative duties, maintaining accurate records.

· Track time spent on each task throughout the day using designated time-tracking tools or methods to ensure efficient workflow management.

6. Professional Development:

· Stay updated on best practices, guidelines, and regulations related to Chronic Care Management (CCM) and Remote Patient Monitoring (RPM).

· Participate in training sessions or educational opportunities to enhance skills and knowledge in healthcare delivery, compliance, and patient engagement.

7. Team Collaboration:

· Communicate effectively with clinical pharmacists, fellow care managers, and other healthcare team members, sharing insights and collaborating on patient care plans.

· Participate in team meetings or case conferences to discuss patient progress, share best practices, and address any challenges or barriers to care delivery.

QUALITFICATIONS AND EXPERIENCE:

· Currently enrolled in an accredited School of Pharmacy in the United States.

· Strong knowledge of pharmacy laws, regulations, and medication safety practices.

· Excellent communication and people skills.

PHYSCIAL DEMANDS/WORK ENVIRONMENT:

· Ability to use a keyboard to enter and retrieve data.

· Must have good eyesight to view computer monitor and phone.

· Have access to a laptop/computer with internet access

· Have the ability to work remotely