As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Customer Success Manager
Baltimore, MD · On-site
Education: 5-7 years post-secondary education in a related field or equivalent related work experience * At least three years in a similar role (Client Service/Account Management/Customer Success ...
Customer Success Manager
Baltimore, MD · On-site
Education: 5-7 years post-secondary education in a related field or equivalent related work experience * At least three years in a similar role (Client Service/Account Management/Customer Success ...
Customer Success Manager
Washington, DC · On-site
Education: 5-7 years post-secondary education in a related field or equivalent related work experience * At least three years in a similar role (Client Service/Account Management/Customer Success ...
Customer Success Manager
Washington, DC · On-site
Education: 5-7 years post-secondary education in a related field or equivalent related work experience * At least three years in a similar role (Client Service/Account Management/Customer Success ...
Customer Success Manager
Washington, DC · On-site
Education: 5-7 years post-secondary education in a related field or equivalent related work experience * At least three years in a similar role (Client Service/Account Management/Customer Success ...
Customer Success Manager
Washington, DC · On-site
Education: 5-7 years post-secondary education in a related field or equivalent related work experience * At least three years in a similar role (Client Service/Account Management/Customer Success ...
Customer Success Manager
Washington, DC · On-site
Education: 5-7 years post-secondary education in a related field or equivalent related work experience * At least three years in a similar role (Client Service/Account Management/Customer Success ...
Customer Success Manager
Washington, DC · On-site
Education: 5-7 years post-secondary education in a related field or equivalent related work experience * At least three years in a similar role (Client Service/Account Management/Customer Success ...
Customer Success Manager
Baltimore, MD · On-site
Education: 5-7 years post-secondary education in a related field or equivalent related work experience * At least three years in a similar role (Client Service/Account Management/Customer Success ...
Customer Success Manager
Baltimore, MD · On-site
Education: 5-7 years post-secondary education in a related field or equivalent related work experience * At least three years in a similar role (Client Service/Account Management/Customer Success ...
Customer Success Manager
Baltimore, MD · On-site
Education: 5-7 years post-secondary education in a related field or equivalent related work experience * At least three years in a similar role (Client Service/Account Management/Customer Success ...
Customer Success Manager
Baltimore, MD · On-site
Education: 5-7 years post-secondary education in a related field or equivalent related work experience * At least three years in a similar role (Client Service/Account Management/Customer Success ...
Customer Success Manager
Mclean, VA · On-site
$65K - $75K/yr
Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...
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Customer Success Manager
Mclean, VA · On-site
$65K - $75K/yr
Oryx is seeking highly motivated and customer-focused individuals to join our team as a Customer Success Manager in the innovative dental technology space. The ideal candidate will be passionate ...
Customer Success Manager
Washington, DC · On-site
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Customer Success Manager
Washington, DC · On-site
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
Quick apply
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
Customer Success Manager
Mclean, VA · On-site
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
Customer Success Manager
Mclean, VA · On-site
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor to empower leading organizations to transform their work through process applications built on Appian ...
Customer Success Manager
Washington, DC · On-site
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Quick apply
Customer Success Manager
Washington, DC · On-site
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from ...
Customer Success Manager
Arlington, VA · On-site +1
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
Customer Success Manager
Arlington, VA · On-site +1
As a PerformYard Customer Success Manager (CSM), You will work to build long-lasting relationships with our customers founded on successful adoption and ongoing usage of our leading software product.
Customer Success Manager
Baltimore, MD · On-site
$75K - $95K/yr
ZeroFox seeks a Customer Success Manager (CSM) to build and maintain post-sales relationships with ... Conduct discovery and education activities to identify opportunities for ZeroFox usage across ...
Customer Success Manager
Baltimore, MD · On-site
$75K - $95K/yr
ZeroFox seeks a Customer Success Manager (CSM) to build and maintain post-sales relationships with ... Conduct discovery and education activities to identify opportunities for ZeroFox usage across ...
Customer Success Manager
Baltimore, MD · Remote
$70K - $95K/yr
ZeroFox seeks a Customer Success Manager (CSM) to build and maintain post-sales relationships with ... Conduct discovery and education activities to identify opportunities for ZeroFox usage across ...
Quick apply
Customer Success Manager
Baltimore, MD · Remote
$70K - $95K/yr
ZeroFox seeks a Customer Success Manager (CSM) to build and maintain post-sales relationships with ... Conduct discovery and education activities to identify opportunities for ZeroFox usage across ...
Customer Success Manager
Baltimore, MD · On-site
$70K - $95K/yr
ZeroFox seeks a Customer Success Manager (CSM) to build and maintain post-sales relationships with ... Conduct discovery and education activities to identify opportunities for ZeroFox usage across ...
Customer Success Manager
Baltimore, MD · On-site
$70K - $95K/yr
ZeroFox seeks a Customer Success Manager (CSM) to build and maintain post-sales relationships with ... Conduct discovery and education activities to identify opportunities for ZeroFox usage across ...
Customer Success Manager
Mclean, VA · On-site
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor ... their education. This commitment ensures that employees have access to a holistic range of ...
Customer Success Manager
Mclean, VA · On-site
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor ... their education. This commitment ensures that employees have access to a holistic range of ...
Customer Success Manager
Mclean, VA · On-site
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor ... their education. This commitment ensures that employees have access to a holistic range of ...
Quick apply
Customer Success Manager
Mclean, VA · On-site
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor ... their education. This commitment ensures that employees have access to a holistic range of ...
Customer Success Manager
Mclean, VA · On-site
$125 - $250/hr
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor ... their education. This commitment ensures that employees have access to a holistic range of ...
Customer Success Manager
Mclean, VA · On-site
$125 - $250/hr
We are seeking a Customer Success Manager to join our team. You will serve as a strategic advisor ... their education. This commitment ensures that employees have access to a holistic range of ...
Educational Customer Success Manager information
See Silver Spring, MD salary details
$33.6K - $43.7K
4% of jobs
$43.7K - $53.8K
10% of jobs
$60.9K is the 25th percentile. Wages below this are outliers.
$53.8K - $63.9K
16% of jobs
$63.9K - $74K
15% of jobs
The median wage is $77.9K / yr.
$74K - $84.1K
14% of jobs
$84.1K - $94.2K
14% of jobs
$97K is the 75th percentile. Wages above this are outliers.
$94.2K - $104.3K
10% of jobs
$104.3K - $114.4K
10% of jobs
$114.4K - $124.5K
4% of jobs
$124.5K - $134.6K
2% of jobs
$134.6K - $144.7K
2% of jobs
$33.6K
$85.9K
$144.7K
How much do educational customer success manager jobs pay per year?
As of Sep 4, 2026, the average yearly pay for educational customer success manager in Silver Spring, MD is $85,870.00, according to ZipRecruiter salary data. Most workers in this role earn between $61,500.00 and $102,300.00 per year, depending on experience, location, and employer.
What does an educational customer success manager do?
An Educational Customer Success Manager helps schools, educators, and institutions successfully implement and use educational products or services. They provide ongoing support, training, and guidance to ensure clients achieve their desired outcomes and maximize the value of the solutions provided. Their role often involves building strong relationships, understanding the unique needs of educational organizations, and proactively addressing any challenges or concerns. By acting as a bridge between the company and the client, they help improve user satisfaction and long-term engagement.
How does an educational customer success manager typically collaborate with educators and internal teams to ensure client satisfaction?
Educational Customer Success Managers work closely with teachers, administrators, and internal product or support teams to ensure clients are fully supported in using educational technology or services. They regularly communicate with educators to understand their needs, provide tailored training or resources, and relay feedback to development teams for product improvements. This role often involves coordinating onboarding, troubleshooting issues, and organizing professional development sessions, all while acting as a bridge between clients and the company. Effective collaboration and proactive problem-solving are key to maintaining high client satisfaction and fostering long-term partnerships.
What are the key skills and qualifications needed to thrive as an educational customer success manager, and why are they important?
To thrive as an Educational Customer Success Manager, you need a background in education or edtech, strong communication skills, and experience in customer relationship management. Familiarity with learning management systems (LMS), customer success platforms like Salesforce or Zendesk, and relevant certifications such as Customer Success Manager (CSM) are typically valuable. Exceptional interpersonal skills, problem-solving abilities, and a proactive approach help you build trust and drive adoption among educators and institutions. These skills are crucial for ensuring client satisfaction, retention, and the effective implementation of educational solutions.
What job categories do people searching Educational Customer Success Manager jobs in Silver Spring, MD look for?
The top searched job categories for Educational Customer Success Manager jobs in Silver Spring, MD are:
What cities near Silver Spring, MD are hiring for Educational Customer Success Manager jobs?
Cities near Silver Spring, MD with the most Educational Customer Success Manager job openings:
Full-time
Re-posted 29 days ago
Job description
Who You Are:
As a Customer Success Manager at Citian, you will be responsible for understanding our clients' most important needs and providing an outstanding customer experience while ensuring maximum value from our products and services. You will be crucial in helping us scale the company by building lasting relationships with our public sector clients and identifying upsell opportunities within existing accounts. The Customer Success Manager will take client feedback and collaborate with our Sales and Development teams to ensure an optimal experience with Citian products. The ideal candidate is passionate about client satisfaction, possesses excellent verbal and written communication skills, and understands how to build and nurture strong relationships with clients and stakeholders.
Required Qualifications:
- 3+ years of Customer Success experience ideally within SaaS
- Proven ability to develop and implement risk mitigation strategies and ensure customer retention.
- Strong track record of consistently exceeding customer success metrics and targets
- Excellent verbal and written communication skills
- Ability to travel to various local and national events as needed. Travel will be regional and national
Preferred Qualifications:
- Venture-backed, start-up experience
- Prior Customer Success experience with public sector clients