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Ecommerce Supervisor Jobs (NOW HIRING)

Salvation Army

E-Commerce Supervisor

Fresno, CA · On-site

$19.50/hr

The Ecommerce Supervisor will be responsible for ensuring precise and optimized product listings, timely order fulfilment, and providing leadership and guidance to a team of associates and ...

The Salvation Army

E-Commerce Supervisor

Fresno, CA · On-site

$19.50/hr

The Ecommerce Supervisor will be responsible for ensuring precise and optimized product listings, timely order fulfilment, and providing leadership and guidance to a team of associates and ...

Alterra

E-Commerce Supervisor

Mammoth Lakes, CA · On-site

$20 - $21.47/hr

The E-commerce Supervisor is responsible for partnering with the DC Manager to implement and enforce company policies, procedures, and corporate directives in the absence of the Director of Retail ...

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How much do ecommerce supervisor jobs pay per year?

As of Jun 15, 2026, the average yearly pay for ecommerce supervisor in the United States is $77,129.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $96,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ecommerce Supervisor position, and why are they important?

To thrive as an Ecommerce Supervisor, you need strong knowledge of online sales strategies, digital marketing, analytics, and team leadership, often supported by a bachelor’s degree in business, marketing, or a related field. Familiarity with ecommerce platforms (such as Shopify, Magento, or WooCommerce), data analysis tools like Google Analytics, and inventory management systems is typically required. Excellent communication, problem-solving, and organizational skills help you successfully manage teams and adapt to evolving market trends. These abilities are crucial for ensuring smooth online operations, increasing sales performance, and maintaining a competitive digital presence.

What does an Ecommerce Supervisor do?

An Ecommerce Supervisor oversees online sales operations, ensuring smooth order processing, website functionality, and customer satisfaction. They manage a team, coordinate with marketing and logistics, analyze sales data, and optimize the user experience to drive revenue. Additionally, they monitor inventory levels, implement promotional strategies, and resolve customer issues. Their role is crucial in maintaining an efficient and profitable online store.

What are the most common challenges faced by Ecommerce Supervisors, and how can they be addressed?

Ecommerce Supervisors often face challenges like managing rapid changes in online consumer behavior, handling high order volumes during peak periods, and coordinating across multiple departments such as marketing, fulfillment, and customer support. Staying up-to-date with the latest industry trends and using data-driven decision-making can help anticipate shifts in the market. Strong team communication and efficient workflow organization also play vital roles in resolving issues quickly. By proactively addressing these challenges, Ecommerce Supervisors help their teams maintain smooth operations and deliver excellent customer experiences.

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Ecommerce Supervisor jobs near you
E-Commerce Supervisor

E-Commerce Supervisor

Salvation Army

Fresno, CA • On-site

$19.50/hr

Full-time

Posted 9 days ago

Salvation Army rating

6.2

Company rating: 6.2 out of 10

Based on 344 frontline employees who took The Breakroom Quiz

473rd of 682 rated non-profit organizations

Job description

PAY RATE: $19.50
ABOUT OUR ECOMMERCE TEAM
Become part of the dedicated Ecommerce Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our Fresno ARC WTU Center, which supports the Adult Rehabilitation Program. This is an opportunity to work as team and utilize your skills as an Ecomm Superviosr while contributing to the success of our Program and its participants.
GENERAL STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.
JOB SUMMARY:
The Ecommerce Supervisor will be responsible for ensuring precise and optimized product listings, timely order fulfilment, and providing leadership and guidance to a team of associates and specialists.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Lead and mentor a team of ecommerce associates and specialists, providing guidance, training, and performance feedback to reach sales goals.
  • Oversee day-to-day ecommerce operations, including product listings, inventory management, order fulfillment, and customer support.
  • Hands-on management of the end-to-end process of product listings, ensuring accuracy, completeness, and alignment with company standards.
  • Implement and maintain best practices for product titles, descriptions, images, and other critical listing elements.
  • Collaborate with associates to continuously update and enhance product information based on market trends and customer feedback.
  • Develop and implement effective strategies to drive online sale growth.
  • Supervise order fulfillment to ensure timely and accurate processing of customer orders.
  • Oversee customer messages, ensuring prompt and satisfactory resolution of inquiries and issues.
  • Ensure the safe, proper use, and maintenance of department supplies and production equipment.
  • Execute directions and sales goals determined by Ecommerce Managers.
  • Demonstrate efficiency, accuracy, and high productivity through effective workload management.
  • Display an eagerness to acquire new skills and grow within the organization.
  • Actively partner with the District Sales Manager, Operations Manager, and team members in the day-to-day operation of the ecommerce business.

QUALIFICATIONS:
  • High School Diploma or equivalent.
  • Excellent verbal and written communication skills of the English language.
  • Excellent computer and technology skills, with a focus on Windows Operating Systems (10 or higher) and all Microsoft Office Programs (Word, Excel, etc.).
  • Knowledge of online selling platforms and proficiency in Photoshop is preferred.
  • Strong analytical skills and proficiency in using analytic tools.
  • Familiarity with SEO best practices.
  • Previous experience leading or supervising a team.
  • Ability to work collaboratively in a team environment.
  • Ability to work independently with minimal supervision.
  • Ability to work under pressure and multitask.
  • Ability to type at least 40 words per minute.
  • Experience in identifying high-quality and designer brand merchandise.
  • Must have 2-4 years of customer service and/or retail experience.

PHYSICAL REQUIREMENTS:
  • Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis.
  • Ability to grasp, push, pull, and move heavy objects such as household and office furniture, packages, and all other bulk items.
  • Ability to lift or move up to 50 lbs.
  • Ability to perform various repetitive motion tasks.
  • Specific vision abilities required for this job include close vison requirements due to extensive computer work.

Qualified individuals must be able to perform the essential duties of the position with or without accommodation. A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests as long as the accommodation needed is reasonable and no undue hardship will result.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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About Salvation Army

Sourced by ZipRecruiter

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Industry

Non-profits, retail, amusement, gambling, and recreation and religious organizations

Company size

5,001 - 10,000 Employees

Headquarters location

Alexandria, VA, US

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