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Ecommerce Supervisor Jobs (NOW HIRING)

Kroger

E-Commerce Supervisor

Virginia Beach, VA · On-site

Act as the person in charge of the e-Commerce department when the Store e-Commerce manager is ... Proven supervisory experience. * Ability to read shelf tags. * Basic knowledge of computers.

Kroger

DIVISION E-COMMERCE FIELD SPECIALIST

Novi, MI · On-site

A ny proven supervisory experience * 1 year of experience as an assistant store lead * E xcellent ... K nowledge of eCommerce business * S upport the implementation, training and execution of new ...

Bakers Food Stores

Be Seen First

e-Commerce Supervisor

Omaha, NE · On-site

$40K - $60K/yr

Manage the overall day-to-day operations of the store's e-Commerce department to achieve desired ... supervisory experience · Prior experience in the selection and hiring process · Must be able to ...

The Salvation Army

E-Commerce Associate

San Diego, CA · On-site

E-COMMERCE SUPERVISOR or BUSINESS MANAGER GENERAL STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible.

Salvation Army

E-Commerce Associate

San Diego, CA · On-site

E-COMMERCE SUPERVISOR or BUSINESS MANAGER GENERAL STATEMENT: The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible.

Goodwill Columbus

Supervisor, E-Commerce

Reynoldsburg, OH · On-site

$14 - $15/hr

Job Title Supervisor, E-Commerce Department Retail Reports to Manager E-Commerce Positions Supervised Retail Supervisor, Retail Associate Pay Grade G-3 Employment Class Professional Hourly EEO Class ...

gwcols

Supervisor, E-Commerce

Reynoldsburg, OH · On-site

Job Title Supervisor, E-Commerce Department Retail Reports to Manager E-Commerce Positions Supervised Retail Supervisor, Retail Associate Pay Grade G-3 Employment Class Professional Hourly EEO Class ...

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Ecommerce Supervisor information

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$77.1K

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How much do ecommerce supervisor jobs pay per year?

As of Jul 6, 2026, the average yearly pay for ecommerce supervisor in the United States is $77,129.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $96,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Ecommerce Supervisor position, and why are they important?

To thrive as an Ecommerce Supervisor, you need strong knowledge of online sales strategies, digital marketing, analytics, and team leadership, often supported by a bachelor’s degree in business, marketing, or a related field. Familiarity with ecommerce platforms (such as Shopify, Magento, or WooCommerce), data analysis tools like Google Analytics, and inventory management systems is typically required. Excellent communication, problem-solving, and organizational skills help you successfully manage teams and adapt to evolving market trends. These abilities are crucial for ensuring smooth online operations, increasing sales performance, and maintaining a competitive digital presence.

What does an Ecommerce Supervisor do?

An Ecommerce Supervisor oversees online sales operations, ensuring smooth order processing, website functionality, and customer satisfaction. They manage a team, coordinate with marketing and logistics, analyze sales data, and optimize the user experience to drive revenue. Additionally, they monitor inventory levels, implement promotional strategies, and resolve customer issues. Their role is crucial in maintaining an efficient and profitable online store.

What are the most common challenges faced by Ecommerce Supervisors, and how can they be addressed?

Ecommerce Supervisors often face challenges like managing rapid changes in online consumer behavior, handling high order volumes during peak periods, and coordinating across multiple departments such as marketing, fulfillment, and customer support. Staying up-to-date with the latest industry trends and using data-driven decision-making can help anticipate shifts in the market. Strong team communication and efficient workflow organization also play vital roles in resolving issues quickly. By proactively addressing these challenges, Ecommerce Supervisors help their teams maintain smooth operations and deliver excellent customer experiences.

More about Ecommerce Supervisor jobs
What cities are hiring for Ecommerce Supervisor jobs? Cities with the most Ecommerce Supervisor job openings:
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What job categories do people searching Ecommerce Supervisor jobs look for? The top searched job categories for Ecommerce Supervisor jobs are:
Ecommerce Supervisor jobs near you

Specialty E-Commerce Supervisor

Goodwill Industries of Greater New York and New Jersey

Hackensack, NJ • On-site

$22 - $25/hr

Full-time

Posted 4 days ago

Job description

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.
Specialty Ecommerce Supervisor - High Value Goods
Goodwill of Greater New York & Northern New Jersey
Position Overview
The Specialty Ecommerce Supervisor - High Value Goods is responsible for overseeing the processing, authentication, testing, listing, and sale of the highest value donated items within Goodwill's ecommerce operation. This role leads a specialized team responsible for handling complex product categories including authentication, jewelry, and electronics, ensuring items are accurately evaluated, properly tested, securely stored, and listed to extract the maximum possible value for Goodwill's mission.
The Specialty Ecommerce Supervisor plays a critical role in protecting company assets, ensuring strict handling, storage, and verification processes are followed when dealing with high-value items. The role requires strong product knowledge, operational discipline, and the ability to coach team members in complex listing standards and testing procedures.
Through strong leadership and operational excellence, this position ensures that high-value goods are processed safely, accurately, and efficiently while maximizing resale value and protecting the organization from loss, fraud, or misrepresentation.
Key Responsibilities
Specialty Product Operations
  • Oversee the daily operations of specialized ecommerce categories including:

  • Authentication (luxury goods and branded merchandise)

  • Jewelry

  • Electronics

  • Supervise team members responsible for testing, sorting, authenticating, pricing, listing, and selling high-value items.

  • Ensure all specialty items are accurately evaluated and processed according to category-specific standards.

  • Maintain strong controls around chain-of-custody, storage, and handling of high-value inventory.

  • Ensure products are tested thoroughly, documented properly, and listed with accurate descriptions and conditions to protect the organization and ensure customer trust.

  • Oversee the creation of complex listings that accurately describe specialty items and highlight key value attributes to maximize selling price.

  • Ensure high-value items are priced appropriately using market research, historical sales data, and marketplace trends.

Asset Protection & Inventory Control
  • Ensure the secure handling, storage, and tracking of high-value inventory.

  • Implement and maintain strict asset protection practices, including:

  • Secure storage areas

  • Access control for high-value inventory

  • Accurate inventory tracking

  • Documentation of testing and authentication

  • Conduct regular audits of high-value inventory to ensure accuracy and prevent loss.

  • Ensure items are handled and stored in ways that protect condition and value.

  • Partner with leadership to investigate discrepancies or potential asset loss.

Quality Assurance & Compliance
  • Ensure listings accurately represent items and protect the organization from disputes, returns, or marketplace compliance issues.

  • Confirm that authentication and testing procedures meet marketplace standards and internal policies.

  • Ensure product listings include proper condition reporting, testing notes, and accurate product details.

  • Monitor customer feedback and returns related to specialty items to identify improvement opportunities.

Team Leadership & Development
  • Lead, train, and coach the specialty ecommerce team responsible for authentication, jewelry, and electronics categories.

  • Develop team members' product knowledge, listing accuracy, testing standards, and value extraction strategies.

  • Provide ongoing coaching on complex listings, authentication procedures, and technical product evaluation.

  • Ensure team members follow operational procedures and maintain strong attention to detail.

  • Create a culture of accountability, quality, and asset stewardship.

Business Performance & Value Maximization
  • Drive revenue growth from high-value ecommerce categories by ensuring donated goods are properly evaluated and monetized.

  • Identify opportunities to increase value extraction through improved testing, bundling, pricing strategies, and marketplace placement.

  • Monitor performance of specialty categories and implement improvements to increase sell-through and average selling price.

  • Stay informed on market trends and resale demand within luxury goods, jewelry, and electronics categories.

Qualifications
Required Experience
  • 3+ years of experience in ecommerce, resale retail, or specialty product categories.

  • Experience working with luxury goods, jewelry, electronics, or authentication processes strongly preferred.

  • 2+ years of leadership or supervisory experience managing operational teams.

  • Experience creating or managing complex ecommerce listings.

  • Experience evaluating product condition, testing functionality, or verifying authenticity.

  • Experience working with ecommerce platforms such as ShopGoodwill, eBay, or other marketplaces preferred.

Skills & Competencies
  • Strong knowledge of resale product categories and secondary market values.

  • Ability to recognize high-value goods and maximize resale value.

  • Strong attention to detail and ability to maintain strict asset control procedures.

  • Experience with authentication, testing, or product verification processes.

  • Strong leadership and coaching skills.

  • Ability to train staff on complex listing and product evaluation standards.

  • Excellent organizational and inventory management skills.

  • Ability to work with high-value goods responsibly and securely.

  • Commitment to protecting company assets and supporting Goodwill's mission.

#IND1
We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don't think you meet all the qualifications listed for the job, we would love to hear from you!
If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at humanresources@goodwillny.org. We are happy to assist and ensure you have an equal opportunity to apply.

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