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Ecommerce Customer Service Remote Jobs in Racine, WI

bidadoo

Area Sales Manager - Wisconsin

Milwaukee, WI · On-site +1

... eCommerce and other services. You will collaborate with companies in various equipment-related ... Consulting with customers on the valuation and sales estimates of machinery and equipment * Driving ...

HMG Careers

Sales Executive - Remote

Kenosha, WI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Insurance Agent

Kenosha, WI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Ecommerce Customer Service Remote information

See Racine, WI salary details

$9

$17

$25

How much do ecommerce customer service remote jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for ecommerce customer service remote in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote ecommerce customer service employees, and how can they be managed?

Remote ecommerce customer service representatives often encounter challenges such as managing high volumes of inquiries, maintaining clear communication without in-person cues, and staying updated on rapidly changing product information. To manage these, it's important to develop strong organizational skills, leverage available communication tools, and participate in regular team meetings or trainings. Establishing a dedicated workspace and setting clear boundaries can also help maintain focus and productivity while working remotely.

What are the key skills and qualifications needed to thrive as an ecommerce customer service remote employee?

To thrive as an Ecommerce Customer Service Remote, you need strong communication skills, problem-solving abilities, and familiarity with online retail platforms, typically supported by a high school diploma or equivalent. Proficiency with CRM systems, helpdesk software, and order management tools is commonly required. Patience, empathy, and the ability to work independently help you stand out in this role. These skills ensure effective customer support, maintain brand reputation, and contribute to customer satisfaction in a competitive online marketplace.

What is the difference between Ecommerce Customer Service Remote vs Ecommerce Support Specialist?

AspectEcommerce Customer Service RemoteEcommerce Support Specialist
CredentialsBasic customer service skills, sometimes CRM software knowledgeCustomer service skills, technical troubleshooting knowledge
Work EnvironmentRemote, online communication platformsRemote or on-site, depending on company
Industry UsageCommon in online retail and marketplacesUsed in e-commerce platforms, online stores
Search & Comparison IntentHigh overlap, often searched interchangeablyRelated but more technical support focus

Both roles involve assisting online shoppers, but Ecommerce Customer Service Remote primarily handles customer inquiries and order issues, while Ecommerce Support Specialist may also troubleshoot technical problems. The roles often overlap in skills and work environment, making them closely related in the e-commerce industry.

What does an ecommerce customer service remote employee do?

An Ecommerce Customer Service Remote employee assists online shoppers by answering questions, resolving issues, and processing orders or returns—all from a remote location. They communicate with customers via email, chat, or phone to ensure a positive shopping experience. Their responsibilities may include tracking shipments, handling complaints, and providing product information. This role requires strong communication skills and the ability to multitask effectively while working independently.
What are popular job titles related to Ecommerce Customer Service Remote jobs in Racine, WI? For Ecommerce Customer Service Remote jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Ecommerce Customer Service Remote jobs in Racine, WI look for? The top searched job categories for Ecommerce Customer Service Remote jobs in Racine, WI are:
What cities near Racine, WI are hiring for Ecommerce Customer Service Remote jobs? Cities near Racine, WI with the most Ecommerce Customer Service Remote job openings:
Ecommerce Customer Service Remote jobs near you
Infographic showing various Ecommerce Customer Service Remote job openings in Racine, WI as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.

Area Sales Manager - Wisconsin

bidadoo

Milwaukee, WI • On-site, Remote

Full-time

Medical, Retirement, PTO

Re-posted 27 days ago

Job description

Job Type
Full-time
Description
About the Role -The Area Sales Manager for Wisconsin-ideally based in Milwaukee will play a key role in managing existing accounts, acquiring new customers, and serving as a trusted consultant. This position focuses on helping clients successfully buy and sell equipment through bidadoo's innovative platform and comprehensive suite of services. Working with integrity and in both bidadoo and our customers best interest to build long term customer relationships and profitably grow revenues in their territories. Working with a broad range of primarily used construction and industrial equipment, selling our auction, remarketing, eCommerce and other services. You will collaborate with companies in various equipment-related industries, including; equipment manufacturing, finance, sales and rental, construction, mining, agriculture, transportation, utilities, government, etc. You will aggressively source new business opportunities for our weekly auctions and marketplace through a combination of techniques, including networking, cold calling, social media outreach, advertising, direct mailings, participating in shows, events and associations, and other proactive prospecting methods.
Responsibilities
  • Creating and executing an ongoing strategic plan and process to effectively develop and manage your assigned territory driving growth and profitability
  • Building a comprehensive knowledge of the new and used equipment products utilized in the areas of construction, rental, transportation, agriculture, material handling, etc.
  • Establishing relationships with key decision makers and influencers with in your area of responsibility and among team members supporting bidadoo's customers
  • Generating leads for both buyers and sellers and filling your area's funnel with items for each weekly auctions, marketplace and other sales channels
  • Consulting with customers on the valuation and sales estimates of machinery and equipment
  • Driving revenue through fees associated with our professional auction, remarketing and consignment services
  • Developing and delivering superior proposals and presentations showing business value to customers and prospects
  • Building buyer and seller value via auction day contact campaigns to drive buyer activities, develop relationships with buyer pool and deliver bidadoo pride
  • Utilizing the tools, CRM and resources to document and communicate with all stakeholders
  • Owning and managing the customer transaction and relationship from beginning to end and building a solid portfolio of repeat business
  • Communicating with and providing a great customer experience for our customers supporting the bidadoo values and brand promise
  • Demonstrating bidadoo pride in everything you do

Requirements
  • A minimum of 3 years of proven sales experience, including outside/field sales. Proven revenue attainment record through proactive lead generation and consultative selling techniques.
  • Have excellent oral and written communication skills.
  • Have excellent business presentation skills.
  • Proficiency in basic computer skills and applications.
  • Background in the areas which would be helpful include: new and used equipment sales, equipment rental, business valuation and appraisal consulting, equipment auctions, etc.
  • Familiarity and experience with internet technologies and sales desired.

Pay range and compensation package - base salary, commission program, company vehicle, medical, 401K and paid vacation. bidadoo is an equal opportunity employer and encourages application from all qualified candidates.

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