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Ecommerce Customer Service Remote Jobs in Racine, WI

ForgeFit

Remote Customer Service Specialist

Milwaukee, WI · On-site +1

$16.75 - $22.25/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Afni, Inc.

Remote Customer Service Representative

Milwaukee, WI · Remote

$15.75 - $21.25/hr

This position is for wireless customer service, so you will be handling mainly inbound calls from ... What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial ...

Jockey

DTC Operations & Fulfillment Analyst

Kenosha, WI · On-site +1

... customer service is legendary. We believe that extraordinary service comes from the heart and is ... service and accurate processes are being upheld across the entire ecommerce post-purchase lifecycle ...

Expleo

Senior PHP Software Engineer

Milwaukee, WI · Remote

Fully Remote (Milwaukee, WI) Employment Type: Full-Time Are you a senior-level software engineer ... This is an opportunity to work on high-impact eCommerce and ERP integrations, contribute across the ...

Expleo

Senior PHP Software Engineer

Milwaukee, WI · Remote

Fully Remote (Milwaukee, WI) Employment Type: Full-Time Are you a senior-level software engineer ... This is an opportunity to work on high-impact eCommerce and ERP integrations, contribute across the ...

HMG Careers

Remote Customer Service and Sales

Racine, WI · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

DRUM Associates

Be Seen First

Customer Service Representative

Milwaukee, WI · Remote

$24/hr

Position Overview The Customer Service Representative plays a critical role in supporting patients ... Remote - but must be location in Wisconsin or Minnesota * Collaborative and team-oriented ...

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Old Mill Creek, IL · On-site +1

$15.25 - $20.75/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

TEKsystems

Customer Service Representative

Milwaukee, WI · Remote

$19 - $20/hr

... remote position. Application Deadline This position is anticipated to close on Aug 21, 2026. About ... services. We accelerate business transformation for our customers. Our expertise in strategy ...

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All JobsEcommerce Customer Service JobsEcommerce Customer Service Remote JobsEcommerce Customer Service Remote Jobs in Racine, WI

Ecommerce Customer Service Remote information

See Racine, WI salary details

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How much do ecommerce customer service remote jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for ecommerce customer service remote in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote ecommerce customer service employees, and how can they be managed?

Remote ecommerce customer service representatives often encounter challenges such as managing high volumes of inquiries, maintaining clear communication without in-person cues, and staying updated on rapidly changing product information. To manage these, it's important to develop strong organizational skills, leverage available communication tools, and participate in regular team meetings or trainings. Establishing a dedicated workspace and setting clear boundaries can also help maintain focus and productivity while working remotely.

What are the key skills and qualifications needed to thrive as an ecommerce customer service remote employee?

To thrive as an Ecommerce Customer Service Remote, you need strong communication skills, problem-solving abilities, and familiarity with online retail platforms, typically supported by a high school diploma or equivalent. Proficiency with CRM systems, helpdesk software, and order management tools is commonly required. Patience, empathy, and the ability to work independently help you stand out in this role. These skills ensure effective customer support, maintain brand reputation, and contribute to customer satisfaction in a competitive online marketplace.

What is the difference between Ecommerce Customer Service Remote vs Ecommerce Support Specialist?

AspectEcommerce Customer Service RemoteEcommerce Support Specialist
CredentialsBasic customer service skills, sometimes CRM software knowledgeCustomer service skills, technical troubleshooting knowledge
Work EnvironmentRemote, online communication platformsRemote or on-site, depending on company
Industry UsageCommon in online retail and marketplacesUsed in e-commerce platforms, online stores
Search & Comparison IntentHigh overlap, often searched interchangeablyRelated but more technical support focus

Both roles involve assisting online shoppers, but Ecommerce Customer Service Remote primarily handles customer inquiries and order issues, while Ecommerce Support Specialist may also troubleshoot technical problems. The roles often overlap in skills and work environment, making them closely related in the e-commerce industry.

What does an ecommerce customer service remote employee do?

An Ecommerce Customer Service Remote employee assists online shoppers by answering questions, resolving issues, and processing orders or returns—all from a remote location. They communicate with customers via email, chat, or phone to ensure a positive shopping experience. Their responsibilities may include tracking shipments, handling complaints, and providing product information. This role requires strong communication skills and the ability to multitask effectively while working independently.
What are popular job titles related to Ecommerce Customer Service Remote jobs in Racine, WI? For Ecommerce Customer Service Remote jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Ecommerce Customer Service Remote jobs in Racine, WI look for? The top searched job categories for Ecommerce Customer Service Remote jobs in Racine, WI are:
What cities near Racine, WI are hiring for Ecommerce Customer Service Remote jobs? Cities near Racine, WI with the most Ecommerce Customer Service Remote job openings:
Ecommerce Customer Service Remote jobs near you
Infographic showing various Ecommerce Customer Service Remote job openings in Racine, WI as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 100% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.

Remote- Customer Experience Service

Nexora Talent

Milwaukee, WI • Remote

$15.75 - $21.25/hr

Part-time

Re-posted 19 days ago

Job description

Customer Experience Service (Remote)

We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client requests, managing service details, and ensuring a smooth and positive experience from initial inquiry through completion.

You will work with clients who are organizing personal plans and scheduled experiences, helping them stay informed, prepared, and confident every step of the way. This position requires strong communication skills, organization, and a commitment to delivering high-quality service.

Key Responsibilities
• Respond to customer inquiries via email, phone, and messaging platforms.
• Assist clients with updates, scheduling adjustments, and general service questions.
• Provide accurate information regarding processes, timelines, and requirements.
• Coordinate and confirm service details and client arrangements.
• Maintain organized records and documentation of client interactions.
• Resolve concerns professionally, ensuring timely and effective solutions.

Benefits
• Remote position with flexible scheduling options.
• Structured onboarding and training provided.
• Supportive team environment with ongoing guidance.
• Opportunities for growth based on performance.

Qualifications
• Strong written and verbal communication skills.
• Customer service experience preferred but not required.
• High level of organization and attention to detail.
• Ability to multitask and manage time effectively.
• Comfortable using online tools and communication platforms.
• Interest in coordination, planning, or client support services.

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