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Ecommerce Customer Service Remote Jobs in Racine, WI

Morley

Art Director (Remote - Wisconsin)

Milwaukee, WI · Remote

$119K - $125K/yr

... customer-centric experiences on time and within budget. To succeed in this role, you'll need to be ... Keep up to date with trends across culture, design, technology, e-commerce, social media, graphic ...

Morley

Art Director (Remote - Wisconsin)

Milwaukee, WI · On-site +1

$119K - $125K/yr

... customer-centric experiences on time and within budget. To succeed in this role, you'll need to be ... Keep up to date with trends across culture, design, technology, e-commerce, social media, graphic ...

Alto-Shaam

Product Marketing Manager

Menomonee Falls, WI · On-site +1

$154K/yr

... e-commerce platforms, etc.). * Partner with global sales and key customers on unit placements and case study opportunities. * Develop and maintain relationships with reps and key dealers, serving as ...

SC Johnson & Son

Manager, Omni Marketing

Racine, WI · On-site +1

Experience with e-commerce marketing, SEO/SEM, and conversion optimization. * Proficiency in ... Remote work available once a week for eligible employees after initial 90-day onboarding period

bidadoo

Area Sales Manager - Wisconsin

Milwaukee, WI · On-site +1

... eCommerce and other services. You will collaborate with companies in various equipment-related ... Consulting with customers on the valuation and sales estimates of machinery and equipment * Driving ...

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Ecommerce Customer Service Remote information

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How much do ecommerce customer service remote jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for ecommerce customer service remote in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote ecommerce customer service representatives, and how can they be managed?

Remote ecommerce customer service representatives often encounter challenges such as managing high volumes of inquiries, maintaining clear communication without in-person cues, and staying updated on rapidly changing product information. To manage these, it's important to develop strong organizational skills, leverage available communication tools, and participate in regular team meetings or trainings. Establishing a dedicated workspace and setting clear boundaries can also help maintain focus and productivity while working remotely.

What are the key skills and qualifications needed to thrive as an Ecommerce Customer Service Remote, and why are they important?

To thrive as an Ecommerce Customer Service Remote, you need strong communication skills, problem-solving abilities, and familiarity with online retail platforms, typically supported by a high school diploma or equivalent. Proficiency with CRM systems, helpdesk software, and order management tools is commonly required. Patience, empathy, and the ability to work independently help you stand out in this role. These skills ensure effective customer support, maintain brand reputation, and contribute to customer satisfaction in a competitive online marketplace.

What is the difference between Ecommerce Customer Service Remote vs Ecommerce Support Specialist?

AspectEcommerce Customer Service RemoteEcommerce Support Specialist
CredentialsBasic customer service skills, sometimes CRM software knowledgeCustomer service skills, technical troubleshooting knowledge
Work EnvironmentRemote, online communication platformsRemote or on-site, depending on company
Industry UsageCommon in online retail and marketplacesUsed in e-commerce platforms, online stores
Search & Comparison IntentHigh overlap, often searched interchangeablyRelated but more technical support focus

Both roles involve assisting online shoppers, but Ecommerce Customer Service Remote primarily handles customer inquiries and order issues, while Ecommerce Support Specialist may also troubleshoot technical problems. The roles often overlap in skills and work environment, making them closely related in the e-commerce industry.

What does an Ecommerce Customer Service Remote employee do?

An Ecommerce Customer Service Remote employee assists online shoppers by answering questions, resolving issues, and processing orders or returns—all from a remote location. They communicate with customers via email, chat, or phone to ensure a positive shopping experience. Their responsibilities may include tracking shipments, handling complaints, and providing product information. This role requires strong communication skills and the ability to multitask effectively while working independently.
What are popular job titles related to Ecommerce Customer Service Remote jobs in Racine, WI? For Ecommerce Customer Service Remote jobs in Racine, WI, the most frequently searched job titles are:
What job categories do people searching Ecommerce Customer Service Remote jobs in Racine, WI look for? The top searched job categories for Ecommerce Customer Service Remote jobs in Racine, WI are:
What cities near Racine, WI are hiring for Ecommerce Customer Service Remote jobs? Cities near Racine, WI with the most Ecommerce Customer Service Remote job openings:
Ecommerce Customer Service Remote jobs near you
Infographic showing various Ecommerce Customer Service Remote job openings in Racine, WI as of July 2026, with employment types broken down into 79% Full Time, 14% Part Time, and 7% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.
Online Client Care CSR Representative - Remote

Online Client Care CSR Representative - Remote

American Income Life Insurance Company

Milwaukee, WI • On-site, Remote

$90K - $120K/yr

Full-time

Posted 23 days ago

Job description

AO Globe Life is expanding its fully remote, mission-driven team and hiring Remote Client Support Specialists to help families and individuals across the United States access essential supplemental benefit programs.
This opportunity is ideal for recent or soon-to-be graduates in fields such as Business, Marketing, Communications, or anyone who enjoys working in a people-focused, service-driven environment. We provide structured training, mentorship, and warm leads from individuals who have requested information about benefits-all while allowing you to work from anywhere in the country.
Key Responsibilities
  • Reach out to individuals who have expressed interest in learning more about benefit options
  • Schedule and conduct virtual consultations with clients via Zoom
  • Guide clients through available benefit options and assist with the enrollment process
  • Maintain accurate and organized digital client records
  • Provide responsive client support throughout the process
  • Participate in mentorship programs, training sessions, and team development meetings
  • Build positive, long-term relationships with clients
Qualifications
  • Strong communication and interpersonal skills
  • Organized, self-motivated, and comfortable working independently in a remote environment
  • Confident speaking on video and using digital platforms such as Zoom and CRM systems
  • Passion for helping others and contributing to a mission-driven organization
  • Experience in customer service, client advising, or consultative roles is helpful but not required
  • Legally authorized to work in the United States
  • Reliable internet connection and a Windows-based laptop or PC with a functioning webcam
What We Offer
  • 100% remote role with flexible scheduling
  • Weekly pay via direct deposit
  • Warm leads provided - no cold calling or prospecting
  • Full training and licensing support
  • Monthly and quarterly performance bonuses
  • Equity opportunities for qualifying team members
  • Clear advancement paths into leadership roles
  • Supportive, people-first team culture with ongoing mentorship
About AO Globe Life
For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to deliver supplemental benefits that help protect the financial futures of working families. Our remote-first organization focuses on service, professional development, and long-term career growth.

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