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Ecommerce Associate Jobs in Chicago, IL (NOW HIRING)

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How much do ecommerce associate jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for ecommerce associate in Chicago, IL is $20.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $21.30 per hour, depending on experience, location, and employer.

What is an ecommerce associate?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What are the key skills and qualifications needed to thrive as an ecommerce associate?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are some common challenges ecommerce associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

Does ecommerce associate pay well?

Ecommerce associates typically earn hourly wages that are close to minimum wage or slightly above, with average salaries ranging from $12 to $20 per hour depending on experience, location, and company. Advancement opportunities and skill development in areas like inventory management or digital marketing can lead to higher pay over time.

Is e-commerce a stressful job?

E-commerce associates often face stress related to meeting sales targets, managing order fulfillment, and handling customer inquiries in a fast-paced environment. The role requires multitasking, attention to detail, and proficiency with tools like inventory management systems, which can contribute to work-related stress levels.

What are the most commonly searched types of Ecommerce jobs in Chicago, IL?

The most popular types of Ecommerce jobs in Chicago, IL are:

What are popular job titles related to Ecommerce Associate jobs in Chicago, IL?

For Ecommerce Associate jobs in Chicago, IL, the most frequently searched job titles are:

What job categories do people searching Ecommerce Associate jobs in Chicago, IL look for?

The top searched job categories for Ecommerce Associate jobs in Chicago, IL are:

What cities near Chicago, IL are hiring for Ecommerce Associate jobs?

Cities near Chicago, IL with the most Ecommerce Associate job openings:

Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Chicago, IL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 26% Part Time, 1% Temporary, and 1% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $41,342 per year, or $19.9 per hour.

Ecommerce Order Management Associate

ROGERS ENTERPRISES, Inc.

Matteson, IL • On-site

$18 - $20/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 8 days ago

Job description

Description
Rogers Enterprises, Inc. is a growing fine jewelry chain with stores spread throughout 15 states. Founded in 1910, this family-owned company operates under the names Rogers & Hollands Jewelers and Ashcroft & Oak Jewelers. As a Web Fulfillment Assistant with our family-owned company, you'll be part of a close-knit team that values collaboration, trust, and personal growth. You'll have the opportunity to make a real impact on our online operations, helping to shape the guest experience.
SUMMARY
The Ecommerce Order Management Associate is responsible for the administrative oversight and logistical coordination of all ecommerce orders. Ensuring a seamless guest experience, you will review new orders, execute complex process flows, and determine the most efficient location to source merchandise from our 70+ stores and vendors. This role is primarily focused on data entry, system-based order placement using the Salesforce Order Management System, and active communication with store teams to ensure guest orders are fulfilled accurately and on time. This is an opportunity to work in a fast-paced environment with bonus eligibility based on on-time shipments, inventory control, and ecommerce sales.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Process and track online orders daily using the Salesforce Order Management System to ensure order integrity and workflow efficiency.
  • Determine and execute merchandise sourcing logic by analyzing inventory across our 70+ stores and vendors to find the right merchandise for every order.
  • Work directly with store associates and vendors to place orders, provide updates, and troubleshoot any fulfillment delays.
  • Execute process flows to ensure that orders are routed to the correct locations and that all business rules are met.
  • Maintain and track inventory records regularly to ensure accuracy between our physical locations and our digital storefront.
  • Assist the Ecommerce Fulfillment Manager with miscellaneous administrative tasks and reporting as needed.

QUALIFICATIONS
  • Attention to Detail: Exceptional accuracy when managing data and navigating complex order flows.
  • Problem Solving: Ability to creatively solve logistical puzzles and find solutions for orders that fall outside the typical process.
  • Organization: Strong organizational skills to manage a high volume of active orders across multiple locations.
  • Sense of Urgency: A proactive mindset to ensure our guests receive their orders as quickly as possible.
  • Communication: Professional communication skills for collaborating with store teams and external vendors.
  • Technical Aptitude: Ability to learn and master new software systems quickly.

TECHNICAL SKILLS
Proficient in Microsoft Office Suite and comfortable with learning new systems
PHYSICAL DEMANDS
This role requires lengthy standing and movement to different departments throughout the building. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SCHEDULE
This in-office position requires a willingness to work weekend hours during peak holiday (e.g. November-December) with schedule flexibility (e.g. work from home days) during non-peak seasons pending order demand. It is 40 hours per week with OT possible during peak times.
PAY
$18-$20 an hour
BENEFITS
  • Health Insurance- Four plans available including prescription coverage.
  • Dental and Vision- Two dental plans, and a vision plan available.
  • Voluntary Benefits- Additional Voluntary benefits including Voluntary Life, Disability, Accident, Critical Illness, Hospital Indemnity, Pet Insurance, and Fitness Discounts.
  • Paid Time Off- 40 hours after 3 months, then 80 hours at 1 year anniversary.
  • Overtime- May be eligible if meets all requirements.
  • Holiday Pay- New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas.
  • Discounts- Associate discounts on store purchases available.
  • Wellness and other discounts- Employees that participate in annual wellness event and are enrolled in company medical coverage are eligible for Wellness discount. Fitness discounts are also available for both medical enrollees and those not enrolled.
  • Retirement / 401(k) Plan- Eligible to participate in the company 401(k) if eligibility is met, following one year anniversary. Company match is 40% of the first 5% that the employee contributes to the plan.

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