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Ecommerce Associate Jobs in Chicago, IL (NOW HIRING)

Miller Cooper

Director of E-Commerce

Chicago, IL · On-site

Oversee and manage an e-commerce associate including training, performance evaluation, and professional development. Who You Are: You are a strategic thinker with a passion for driving growth in the ...

Breakthru

eCommerce Business Analyst

Cicero, IL · Hybrid

$60K - $75K/yr

Are you a current Associate? To be considered, you must submit your application through the ... Analyze B2B eCommerce sales performance, identifying trends, opportunities, and areas for ...

Mariano's

e-COMMERCE/DEPARTMENT LEAD

Westchester, IL

$15.75 - $19.25/hr

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

Mariano's

e-COMMERCE/DEPARTMENT LEAD

Des Plaines, IL · On-site

$15.50 - $18.75/hr

Assist the Store e-Commerce manager in managing the day-to-day operation of the store's e-Commerce ... Valuable associate discounts on purchases, including food, travel, technology and so much more.

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All JobsEcommerce Associate JobsEcommerce Associate Jobs in Chicago, IL

Ecommerce Associate information

See Chicago, IL salary details

$10

$19

$33

How much do ecommerce associate jobs pay per hour?

As of Jul 26, 2026, the average hourly pay for ecommerce associate in Chicago, IL is $19.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.90 and $20.67 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecommerce Associate, and why are they important?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are Ecommerce Associates?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

Does e-commerce pay well?

Ecommerce associates typically earn hourly wages that vary by experience, location, and company, with median pay around minimum wage to $15 per hour in many regions. Experienced or specialized roles, such as those involving inventory management or customer service, can pay higher. Overall, pay is generally moderate and often supplemented with bonuses or commissions in some companies.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are some common challenges Ecommerce Associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What does an e-commerce associate do?

An e-commerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of an online store. They often use e-commerce platforms like Shopify or Amazon Seller Central and may assist with inventory management and order fulfillment.

Will AI replace e-commerce?

Ecommerce associates support online sales by managing product listings, customer service, and order processing. While AI tools can automate tasks like chat support and inventory management, human oversight remains essential for complex customer interactions and decision-making. AI is expected to augment rather than fully replace ecommerce roles.

What does an ecommerce employee do?

An ecommerce associate manages online product listings, processes orders, handles customer inquiries, and ensures the smooth operation of online sales platforms. They often use tools like inventory management systems and may analyze sales data to improve performance. Strong communication skills and familiarity with e-commerce platforms are important for this role.
What are the most commonly searched types of Ecommerce jobs in Chicago, IL? The most popular types of Ecommerce jobs in Chicago, IL are:
What are popular job titles related to Ecommerce Associate jobs in Chicago, IL? For Ecommerce Associate jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in Chicago, IL look for? The top searched job categories for Ecommerce Associate jobs in Chicago, IL are:
What cities near Chicago, IL are hiring for Ecommerce Associate jobs? Cities near Chicago, IL with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Chicago, IL as of July 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 93% In-person, and 7% Hybrid job distribution, with an average salary of $41,342 per year, or $19.9 per hour.
E-Commerce Associate

E-Commerce Associate

DuPage Habitat for Humanity

Chicago Heights, IL • On-site

$15.25 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 27 days ago

Job description


DuPage and Chicago South Suburbs Habitat for Humanity is growing and we are looking for an E-Commerce Associate to join our team to help us launch our new on-line marketplace!This role is responsible for performing a variety of duties to achieve our common goal of selling items online from our donated and purchased goods inventory.If you're looking for a role where you can use your technical skills and creativity to engage customers and drive sales, this may be the job for you! This position plays a key role in generating revenue to support Habitat home builds. Some travel within our local trade area may be required.Schedule is Monday through Friday, with some Saturdays required.
Requirements
ESSENTIAL FUNCTIONS
  • Maintain established productivity goals for the department without a loss of quality of work
  • Work with the flow of goods through the sales cycle: receiving, processing, photography, listing, stocking, shipping, etc.
  • Respond to customer service inquiries through email, chat, or phone and follow-up to ensure customer satisfaction
  • Using the internet, published guidelines and consultation with experts, research potential merchandise to be placed online for sale, determining information such as the type and function of the item, fair market value, eligibility for vintage/antique status, brand, potential buyers, whether items are genuine, and other details in order to make an educated assessment as to the item's salability on our online markets
  • Write persuasive sales copy about each item
  • Take clear and accurate photographs of items, in such detail and number to provide the potential customer with enough information about the item's appearance, condition, size, color, shape, composition, brand, model, size, and other descriptive detail
  • Responsible for daily order fulfillment including proper packing, labeling, and on-time delivery
  • Quickly and efficiently process goods across all product categories as directed
  • Track production output as well as product levels and records on appropriate forms
  • Maintain work areas in a neat and orderly manner with clean-up activities performed throughout the day
  • Record assigned metrics and complete daily reports
  • Audit inventory to ensure accuracy
  • Protect goods from damage or theft
  • Purge items as needed
  • Quickly and efficiently enter goods into software programs across all product categories as directed
  • Coordinate and communicate with store management and E-commerce Representatives as necessary regarding items sent from that store
  • Maintain and adhere to all agency policies and procedures
  • Train and cross train associates as needed
  • Operate equipment including pallet jack, shipping equipment and other items as needed
  • Ability to travel within our local trade area as needed
  • Other duties as assigned

Marketing & Sales:
  • Ensure software is up to date for the department to create listings
  • Enter product data accurately entered into e-goods software
  • Create item titles using keywords relating to the product
  • Focus on loss prevention
  • Advanced customer service
  • Quality Assurance in e-goods
  • Advanced data entry

Education and/or Experience:
  • High school diploma or equivalent
  • A minimum of 3+ years of related experience preferred
    o E-commerce or a retail environment, like eBay or Amazon
    o Online sales including online sales tools and sites
  • Experience managing inventory
  • Volume shipping experience, or equivalent knowledge from personal experience

Competencies/Skills:
  • Strong organizational skills, ability to work well with others at multiple facilities
  • Strong communication skills, especially written
  • Knowledge of general arithmetic (adding/subtracting) required
  • Microsoft Office proficient
  • A strong drive to succeed every day
  • Ability to work independently with little or no supervision
  • Ability to understand and adhere to policies and procedures
  • Ability to continually provide feedback for process improvements

Benefits
DuPage Habitat offers a competitive benefit package including medical, dental, vision, life, short term disability, 403(b) and a generous paid time off package.

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