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Ecommerce Associate Jobs in Indiana (NOW HIRING)

Strack and Van Til

Service Manager - DeMotte

IN · On-site

Direct Reports: Front End Manager, Assistant Front End Manager, and E-Commerce personnel. * Indirect Reports: Full- and part-time associates, support staff, and in-store specialists Key ...

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Ecommerce Associate information

See Indiana salary details

$10

$18

$31

How much do ecommerce associate jobs pay per hour?

As of May 30, 2026, the average hourly pay for ecommerce associate in Indiana is $18.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.66 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Ecommerce Associate, and why are they important?

To thrive as an Ecommerce Associate, you need a solid understanding of online sales platforms, digital marketing fundamentals, and product listing best practices, typically supported by experience or relevant coursework. Familiarity with ecommerce platforms like Shopify, Magento, or WooCommerce, as well as analytics tools such as Google Analytics, is highly valuable. Strong attention to detail, problem-solving abilities, and effective communication set standout candidates apart in this role. These skills are crucial for optimizing product visibility, driving sales, and ensuring a seamless online shopping experience for customers.

What are some common challenges Ecommerce Associates face when managing online product listings?

Ecommerce Associates frequently encounter challenges such as maintaining accurate and up-to-date product information, optimizing listings for search visibility, and ensuring consistency across multiple sales channels. They may also need to address inventory discrepancies, manage product images and descriptions, and quickly update listings in response to changes in stock or promotions. Effective communication with cross-functional teams like marketing and inventory management is key to overcoming these challenges and providing a seamless customer experience.

What are Ecommerce Associates?

Ecommerce Associates are professionals responsible for supporting the operations of an online retail business. Their duties typically include managing product listings, processing orders, handling customer inquiries, and assisting with inventory and promotions. They work closely with other teams such as marketing, logistics, and customer service to ensure a smooth online shopping experience. Ecommerce Associates often use various digital tools and platforms to monitor sales performance and help improve the efficiency of the online store.

What is the difference between Ecommerce Associate vs Customer Service Representative?

AspectEcommerce AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; familiarity with e-commerce platformsHigh school diploma or equivalent; communication skills
Work EnvironmentOnline retail settings, warehouses, officesCall centers, retail stores, online support
Industry UsagePrimarily in e-commerce and retail companiesAcross various industries including retail, telecom, and services
Common Search IntentUnderstanding e-commerce roles, job requirementsCustomer support, problem-solving skills

The Ecommerce Associate and Customer Service Representative roles often overlap in customer interaction and basic technical skills. However, Ecommerce Associates focus more on managing online sales, product listings, and order processing within e-commerce platforms. Customer Service Representatives handle customer inquiries, complaints, and support across various channels. Both roles require strong communication skills, but Ecommerce Associates typically need familiarity with e-commerce tools and platforms, making their roles more specialized within online retail environments.

What are the most commonly searched types of Ecommerce jobs in Indiana? The most popular types of Ecommerce jobs in Indiana are:
What are popular job titles related to Ecommerce Associate jobs in Indiana? For Ecommerce Associate jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Ecommerce Associate jobs in Indiana look for? The top searched job categories for Ecommerce Associate jobs in Indiana are:
What cities in Indiana are hiring for Ecommerce Associate jobs? Cities in Indiana with the most Ecommerce Associate job openings:
Ecommerce Associate jobs near you
Infographic showing various Ecommerce Associate job openings in Indiana as of May 2026, with employment types broken down into 25% As Needed, 50% Full Time, and 25% Temporary. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,325 per year, or $18.9 per hour.
Retail Associate

Retail Associate

Goodwill of Central & Southern Indiana

Connersville, IN • On-site

$11/hr

Part-time

Posted 28 days ago

Goodwill Of Central & Southern Indiana rating

5.3

Company rating: 5.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

579th of 667 rated non-profit organizations

Job description

Position Status: Part-Time
Hourly Rate: $11
Location/Address: 4000 Western Ave. Connersville, IN 47331
Job Summary
The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The titles of the various jobs the Retail Associate may be called upon to learn and work include: Cashier, Textiles or Wares Producer, Donation Door Attendant, eCommerce Producer, e-Books Producer, and Rack or Cart Runner.
Example Duties and Activities
Cashier:
  • Rings up customer orders, maintains a balanced drawer, and follows all cash handling procedures and protocols.
  • Provides general information about Goodwill programs to educate customers and answer questions. Directs all higher-level questions to the appropriate associate or manager.
  • Maintains cleanliness of the sales floor (purge, size, run racks, and merchandise).

Textiles or Wares Producer:
  • Sorts product to identify quality and value (checks for holes, missing buttons, defective zippers, or stains and cleans as needed) and properly barbs, tags, and hangs textiles or wares. Sort textiles (curating for quality).
  • Produces 100 items per hour for wares/85 items per hour for textiles adhering to Goodwill's pricing standards and updating daily production tracking sheet.
  • Occasionally uses a pallet jack and regularly uses a conveyor belt.

Donation Door Attendant:
  • Accepts donations from customers and maintains a clean and clear donation door.
  • Quickly and accurately sorts products and distributes them to appropriate areas.
  • Maintains an efficient working area by ensuring the backroom is clean and organized (all boxes labeled, everything in its place, and a place for everything).
  • Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber, and hydraulic lift.

eCommerce Producer:
  • Develops a keen eye to identify and secure items of value for ClickGoodwill.
  • Stays informed of the market value of merchandise through eBay and other Internet shopping sites to properly tag, itemize, and secure items in totes for ClickGoodwill and educates team of eCommerce high ticket items.
  • Properly, efficiently and carefully pack curated products onto pallets, wraps, and ships totes to ClickGoodwill to meet the store budget regarding totes shipped per week.

e-Books Producer:
  • Scans books received by the store and decides what is sent to ClickGoodwill or displayed at the store location to meet the store budget.
  • Prints inventory sheets and packs, seals, and ships totes for ClickGoodwill.
  • Identifies top sellers and manages a clean, organized, in-store sales-effective display.

Rack and Cart Runner:
  • Checks each rack/cart to ensure quality and value.
  • Properly sizes, merchandises, and purges the sales floor.
  • Maintains a clean and orderly sales floor, puts away carts, and stocks shelves.
  • Runs one textile rack/wares cart per 15 minutes and updates daily production tracking sheet.

Required Competencies
  • Degree and Credential Requirements- NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
  • Customer Focus - Has the ability to see, comprehend and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
  • Teamwork - Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.
  • Ethical - Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill's values.
  • Attention to Detail- Attends to details and pursues quality in accomplishing tasks, including safety awareness.
  • Time Management - Manages one's own time and the time of others effectively.

Preferred Competencies
  • Technical Knowledge - Has familiarity with computers and relevant software including basic computer and Internet navigation skills.
  • Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to comprehend customers' needs. Delivers information in person, in writing, and in a digital world.
  • Mathematical Aptitude - Develops and applies mathematical thinking in order to solve a range of problems in everyday situations.
  • Critical Thinking - Uses judgment and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Other Requirements
Reasonable accommodations may be made to enable people with disabilities to perform essential job functions.
  • Hard to Very Hard Physical Work - Is able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift 10-50 pounds.
  • Can manage frequent exposure to moderate noise and temperature variations.

Benefits: Goodwill offers a competitive package of benefits even for part-time employment that includes:
  • Corporate wellness program that includes: an Employee Assistance Program (EAP), health coaching and wellness discounts (Weight Watchers, YMCA, etc.)
  • Discount programs for phone carriers (Verizon, AT&T, etc.) and 20% discount off Goodwill retail stores immediately upon hire
  • Financial education programs- credit union membership and access to online workshops
  • Daily pay options available

Mission and Values: click here (for IN) and here (for IL)
Goodwill is an EEO Employer/Vet/Disabled employer
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