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Ecommerce Analyst Jobs in Delaware (NOW HIRING)

Raasinfotek

Business Analyst

Newark, DE

... e-commerce. Interested candidates, please send us your updated resumes. We can help you take ... analysis and data modeling Experience with enterprise software Prior experience working with and ...

Raasinfotek

Business Analyst

Newark, DE · On-site

... e-commerce. Interested candidates, please send us your updated resumes. We can help you take ... analysis and data modeling Experience with enterprise software Prior experience working with and ...

Agilent

Adobe Target Lead Engineer

Wilmington, DE · On-site +1

$116K - $182K/yr

Join Agilent's multifaceted eCommerce engineering team as a Lead Engineer specializing in Adobe ... Analyze test results and provide actionable insights based on performance metrics. * Ensure ...

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All JobsEcommerce Analyst JobsEcommerce Analyst Jobs in Delaware

Ecommerce Analyst information

See Delaware salary details

$39.5K

$94.5K

$399.8K

How much do ecommerce analyst jobs pay per year?

As of Jul 27, 2026, the average yearly pay for ecommerce analyst in Delaware is $94,505.00, according to ZipRecruiter salary data. Most workers in this role earn between $66,100.00 and $100,100.00 per year, depending on experience, location, and employer.

What are some common challenges Ecommerce Analysts face when working with cross-functional teams?

Ecommerce Analysts often work closely with marketing, sales, IT, and product teams to gather data, analyze trends, and implement recommendations. A common challenge is ensuring clear communication among teams with varying technical backgrounds, which can impact how data insights are understood and acted on. Additionally, aligning priorities and timelines across departments can be tricky, requiring strong project management and interpersonal skills. Building effective relationships and presenting data in an accessible way are important for driving collaborative success.

What are the key skills and qualifications needed to thrive as an Ecommerce Analyst, and why are they important?

To thrive as an Ecommerce Analyst, you need strong analytical skills, proficiency in data interpretation, and a background in business, marketing, or a related field. Familiarity with tools such as Google Analytics, Excel, SQL, and ecommerce platforms like Shopify or Magento is typically required. Strong problem-solving abilities, attention to detail, and effective communication skills help you stand out in this role. These skills are essential for driving data-driven decisions, optimizing online sales strategies, and clearly conveying insights to stakeholders.

What Does an Ecommerce Analyst Do?

An Ecommerce analyst is responsible for analyzing the online retail sales data for a business. As an Ecommerce analyst, your job duties include generating online sales reports, analyzing trends in customer purchases, and evaluating changes in the online retail market. You may also present this information to advertising managers and collaborate with developers to help customize online transaction processes. The qualifications for this career include a bachelor’s degree in business, marketing, advertising, or a related field. Employers also typically prefer you to have experience working with online marketing and retail businesses as well as strong analytical and critical thinking skills.

What does an Ecommerce Analyst do?

An Ecommerce Analyst is responsible for tracking, analyzing, and interpreting data related to online sales and customer behavior. They use various analytics tools to assess website performance, product trends, and marketing effectiveness. Their insights help companies optimize their ecommerce strategies, improve user experience, and increase sales. Ecommerce Analysts often work closely with marketing, sales, and IT teams to implement data-driven solutions.

What is the difference between Ecommerce Analyst vs Digital Marketing Analyst?

AspectEcommerce AnalystDigital Marketing Analyst
Required CredentialsBachelor's in Business, Marketing, or related field; data analysis skillsBachelor's in Marketing, Communications, or related; analytics skills
Work EnvironmentOnline retail platforms, e-commerce teamsMarketing agencies, digital teams
Employer & Industry UsageRetail, e-commerce companiesAdvertising, marketing firms
Common Search & ComparisonFocuses on online sales data, website performanceFocuses on marketing campaigns, ad performance

While both roles involve data analysis, Ecommerce Analysts primarily focus on online sales, website metrics, and e-commerce platform performance. Digital Marketing Analysts concentrate on marketing campaigns, ad effectiveness, and customer engagement. Understanding these differences helps employers and job seekers target the right skills and responsibilities for each role.

More about Ecommerce Analyst jobs
What are popular job titles related to Ecommerce Analyst jobs in Delaware? For Ecommerce Analyst jobs in Delaware, the most frequently searched job titles are:
What job categories do people searching Ecommerce Analyst jobs in Delaware look for? The top searched job categories for Ecommerce Analyst jobs in Delaware are:
What are popular job titles related to Ecommerce Analyst jobs in DE? For Ecommerce Analyst jobs in DE, the most frequently searched job titles are:
Ecommerce Analyst jobs near you
Infographic showing various Ecommerce Analyst job openings in Delaware as of July 2026, with employment types broken down into 86% Full Time, 9% Part Time, 1% Temporary, and 4% Contract. Highlights an 86% Physical, 6% Hybrid, and 8% Remote job distribution, with an average salary of $94,505 per year, or $45.4 per hour.
Customer Service Lead Lister - F/T (E-Commerce)

Customer Service Lead Lister - F/T (E-Commerce)

Goodwill of Delaware and Delaware County

Wilmington, DE

Full-time

Medical, Dental, Vision, PTO

Posted 15 days ago

Job description

Are you a detail-oriented ecommerce professional with a passion for team leadership and delivering exceptional customer experiences?
If so, we are looking for a Customer Service Lead Lister to support our growing online sales operation. This role combines hands-on listing work, quality oversight, jewelry processing, and customer service leadership to help maximize the efficiency and profitability of our Ecommerce division.

Who We Are
As a 501(c)(3) nonprofit, working for the greater good is at the core of what we do at Goodwill of Delaware and Delaware County. Our mission — to improve the quality of life for people with barriers to self-sufficiency through the Power of Work — guides everything we do. While our work focuses on supporting individuals, our broader vision reflects the lasting community impact that happens when people receive a hand up.

By providing job training, social services, and employment support, we empower people to build meaningful careers, strengthen their families, and contribute to thriving communities.

The Customer Service Lead Lister assists the Ecommerce Manager with administration, supervision, listing, jewelry processing, and customer service functions of the Ecommerce division. In the absence of the Ecommerce Manager, this role assumes oversight of listing operations and team supervision. This position is a member of the Management Support Team.

What You Will Do
  • Analyze lister and jewelry workflow processes in partnership with the Ecommerce Manager and recommend improvements to ensure rapid, efficient operations
  • Oversee quality control for all product listings; review and correct listing information as needed to maintain accuracy and presentation standards
  • Supervise jewelry donation processing to maximize value; ensure jewelry products are secured and processed accurately and in a timely manner
  • Ensure customers receive efficient and courteous service; respond to customer questions and complaints via phone and email within a 24-hour period
  • Verify that incoming product is correctly allocated to the appropriate store location
  • Work with the Ecommerce Manager and Assistant Manager to analyze and improve pricing strategies to maximize profitability and sales performance
  • List items across all categories, including photographing products, writing descriptions, and posting listings to meet daily goals
  • Process jewelry as needed to provide additional listings for special listing groups
  • Assist with ordering supplies and tracking inventory levels; notify the Ecommerce Manager when items need to be reordered
  • Complete refund-related reports and analyze results to drive continuous improvement in internal processes
  • Assist the Ecommerce Manager with training new team members; identify ongoing training needs to improve team skills and performance
  • Assist in the development of Standard Operating Procedures (SOPs) and other training materials
  • Ensure listing workstations are organized and cleaned at the end of each day; contribute to budget management and expense reduction initiatives
  • Foster positive, team-oriented relationships with management, peers, and team members; encourage positive interactions across departments
  • Manage listing operations and supervise team members in the absence of the Ecommerce Manager; responsible for opening and closing activities
  • Assist the Ecommerce Manager with administrative duties and perform other duties as assigned

What We are Looking For
  • At least 2 years of experience in Ecommerce operations, online sales, product listing, or a retail environment; a strong understanding of current online marketing concepts, strategies, and best practices is preferred. An equivalent combination of education and/or experience may be considered.
  • Demonstrated computer skills with the ability to learn new digital tools; proficiency with MS Office Suite or similar software programs
  • Ability to determine the authenticity and/or value of consumer goods, with demonstrated mathematical skills
  • Demonstrated supervisory skills with the ability to communicate, delegate, and follow through on assigned tasks
  • Excellent communication skills including listening and training; excellent customer service skills with the ability to interact effectively with a diverse constituent population
  • Demonstrated organizational skills with the ability to multi-task and work effectively in a fast-paced environment
  • Demonstrated ability to work both independently and collaboratively in a team environment; ability to take initiative and exercise good judgment at all times
  • Ability to handle challenging situations with a calm and professional demeanor
  • Ability to work opening and closing shifts as the business requires
  • Ability to lift and/or move up to 40 pounds

What We Offer
  • Competitive salary + incentive bonuses
  • Health, dental, and vision insurance
  • Paid time off and holidays
  • Employee discounts
  • Career growth and advancement opportunities
  • Ongoing training and development

Work Environment
This role requires the ability to make precise, repeated movements of the fingers, hands, and wrists, and involves close visual work including color, peripheral, and depth perception. The position also requires standing, walking, sitting for extended periods, bending, kneeling, and the ability to lift and/or move up to 40 pounds.

This position regularly works in an ecommerce and production setting and may be frequently exposed to moving or mechanical equipment. The noise level is typically moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.

Our Application Process
Are you ready to lead with purpose? Apply today!

We look forward to learning how you can help us make a meaningful impact in our community.