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Eastern Account Systems Jobs (NOW HIRING)

Collector

Portland, CT · Remote

$14/hr

Eastern Account System is a collection agency headquartered in Connecticut whose focus in ethics, compliance, and assertive representation of our clients' interests makes us one of the industry ...

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Eastern Account Systems information

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$29.5K

$65.8K

$106K

How much do eastern account systems jobs pay per year?

As of Jun 7, 2026, the average yearly pay for eastern account systems in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the primary challenges faced by account representatives at Eastern Account Systems, and how can applicants prepare to handle them?

Account representatives at Eastern Account Systems often work in a fast-paced environment where they manage multiple client accounts, handle sensitive financial information, and navigate conversations about outstanding debts. One of the biggest challenges is effectively communicating with clients who may be experiencing financial hardship while maintaining professionalism and empathy. Applicants can prepare by developing strong negotiation and conflict resolution skills, familiarizing themselves with relevant regulations like the Fair Debt Collection Practices Act (FDCPA), and demonstrating resilience under pressure. Being adaptable and having excellent organizational skills are also key to success in this role.

What are the key skills and qualifications needed to thrive as a Collections Specialist at Eastern Account Systems, and why are they important?

To thrive as a Collections Specialist at Eastern Account Systems, you need strong negotiation skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and relevant compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is important. Excellent communication, problem-solving abilities, and resilience are soft skills that help build rapport and manage challenging conversations. These skills ensure effective debt recovery while maintaining professionalism and adhering to legal and ethical standards.

What is Eastern Account Systems?

Eastern Account Systems is a third-party debt collection agency that works with businesses to recover unpaid debts from consumers or clients. They are often hired by creditors, such as banks or utility companies, to collect overdue payments on their behalf. The company contacts individuals through phone calls, letters, or emails to arrange payment plans or settlements. Eastern Account Systems is regulated by federal and state laws, including the Fair Debt Collection Practices Act (FDCPA), which outlines consumer rights and limits on collection practices.

What is the difference between Eastern Account Systems vs Bookkeeper?

AspectEastern Account SystemsBookkeeper
CredentialsTypically requires accounting or finance certifications, experience with accounting softwareOften requires basic bookkeeping certifications or experience, no formal degree necessary
Work EnvironmentOffice setting, handling client accounts, financial data managementOffice or remote, recording financial transactions, maintaining ledgers
Employer & Industry UsageUsed by accounting firms, financial services, and corporate finance departmentsCommon in small businesses, retail, and service industries

Eastern Account Systems and Bookkeepers both handle financial data, but Eastern Account Systems often involves more complex accounting processes and client management, while Bookkeepers focus on recording daily transactions. The roles overlap in skills but differ in scope and complexity.

More about Eastern Account Systems jobs
Infographic showing various Eastern Account Systems job openings in the United States as of May 2026, with employment types broken down into 6% As Needed, 35% Full Time, 53% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

$14/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 28 days ago


Job description

**This will be a fully remote position**

Please note, while we are able to work fully remote, this position is only available for those who will be residing/working in Texas.

Eastern Account System is a collection agency headquartered in Connecticut whose focus in ethics, compliance, and assertive representation of our clients’ interests makes us one of the industry leaders in debt collection. Eastern has over thirty years of proven success representing original creditors and provides a range of services in the areas of consumer collections.

Eastern Account System is seeking a candidate to take full advantage of the commissions and bonus offered in addition to hourly rate - starting payrate is $14 per hour. To that end we seek out driven candidates whose diverse skills, backgrounds, and experiences enable the Eastern team to collaboratively excel in performance.

We encourage and provide lifelong learning and training opportunities for our team members, with the goal of building a strong foundation and successful future with us. We strive to promote from within, offering excellent career advancement opportunities for high achievers.

As Eastern continues to grow, we are seeking reliable, motivated individuals, preferably with experience in a fast-paced customer service oriented, call center, or collections environment to join our dynamic team in our office. Even if you don't have the experience, but feel you would thrive at Eastern, and possess a willingness to learn, we would love to hear from you.

This exciting opportunity also allows for eligible applicants to begin a remote working arrangement from day one. Training will be fully remote, via video meetings. Applicants must complete all training, demonstrate acceptable performance and behavior, have the ability to work in a private location with stable internet service and comply with all telecommuting guidelines as well as firm policies.

Overview of responsibilities:

  • Establish contact with consumers to discuss delinquencies and identify the appropriate repayment programs/options available to them
  • Record accurate and detailed notes
  • Meet or exceed daily, weekly and monthly performance goals
  • Comply with policies and procedures of Eastern Account System.
  • Comply with FDCPA and state consumer protection laws.

We are looking for someone that has the following qualifications/qualities:

  • Self-motivated
  • Well organized
  • Results driven
  • Basic computer skills
  • Phone experience
  • Strong negotiation talent
  • Strong listening and communication abilities
  • Able to sit for the majority of the work day
  • Ability to work in a fast paced, changing environment

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position.

This is a full time, full benefit position. Benefit package includes medical, vision, and dental insurance, life insurance, compensated time off including paid holidays, and 401K with match.

This an hourly rate position plus the potential for commissions and bonus – commissions and bonuses are not capped.