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$29.5K

$65.8K

$106K

How much do eastern account systems jobs pay per year?

As of Jun 7, 2026, the average yearly pay for eastern account systems in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What are the primary challenges faced by account representatives at Eastern Account Systems, and how can applicants prepare to handle them?

Account representatives at Eastern Account Systems often work in a fast-paced environment where they manage multiple client accounts, handle sensitive financial information, and navigate conversations about outstanding debts. One of the biggest challenges is effectively communicating with clients who may be experiencing financial hardship while maintaining professionalism and empathy. Applicants can prepare by developing strong negotiation and conflict resolution skills, familiarizing themselves with relevant regulations like the Fair Debt Collection Practices Act (FDCPA), and demonstrating resilience under pressure. Being adaptable and having excellent organizational skills are also key to success in this role.

What are the key skills and qualifications needed to thrive as a Collections Specialist at Eastern Account Systems, and why are they important?

To thrive as a Collections Specialist at Eastern Account Systems, you need strong negotiation skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with collections management software, CRM systems, and relevant compliance regulations such as the Fair Debt Collection Practices Act (FDCPA) is important. Excellent communication, problem-solving abilities, and resilience are soft skills that help build rapport and manage challenging conversations. These skills ensure effective debt recovery while maintaining professionalism and adhering to legal and ethical standards.

What is Eastern Account Systems?

Eastern Account Systems is a third-party debt collection agency that works with businesses to recover unpaid debts from consumers or clients. They are often hired by creditors, such as banks or utility companies, to collect overdue payments on their behalf. The company contacts individuals through phone calls, letters, or emails to arrange payment plans or settlements. Eastern Account Systems is regulated by federal and state laws, including the Fair Debt Collection Practices Act (FDCPA), which outlines consumer rights and limits on collection practices.

What is the difference between Eastern Account Systems vs Bookkeeper?

AspectEastern Account SystemsBookkeeper
CredentialsTypically requires accounting or finance certifications, experience with accounting softwareOften requires basic bookkeeping certifications or experience, no formal degree necessary
Work EnvironmentOffice setting, handling client accounts, financial data managementOffice or remote, recording financial transactions, maintaining ledgers
Employer & Industry UsageUsed by accounting firms, financial services, and corporate finance departmentsCommon in small businesses, retail, and service industries

Eastern Account Systems and Bookkeepers both handle financial data, but Eastern Account Systems often involves more complex accounting processes and client management, while Bookkeepers focus on recording daily transactions. The roles overlap in skills but differ in scope and complexity.

More about Eastern Account Systems jobs
What job categories do people searching Eastern Account Systems jobs look for? The top searched job categories for Eastern Account Systems jobs are:
Eastern Account Systems jobs near you
Infographic showing various Eastern Account Systems job openings in the United States as of May 2026, with employment types broken down into 6% As Needed, 35% Full Time, 53% Part Time, and 6% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Commercial Insurance Account Manager (Eastern Time Zone)

Commercial Insurance Account Manager (Eastern Time Zone)

Insurance Office of America

Batavia, NY

$70K - $90K/yr

Full-time

Medical, Retirement

Posted 29 days ago

Insurance Office Of America rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

73rd of 260 rated insurance

Job description

Job Description:

Title: Account Manager - Commercial Lines

Fully Remote:candidates in Eastern Time Zones
Supporting:Supporting: Shared Services - provides temporary service support to IOA account teams and producers, focusing on account management and service during transition and growth periods.
Seeking:construction / contractor experience & real estate experience
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace.Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours.To view our branch locations, please visit: ioausa.com/locations
About the Role:Manage an assignedbook of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions.


Key Responsibilities:

  • Technical Competence:Maintaintechnical competence and industryexpertise.

  • Team Leadership:Direct daily activities of the account management team.

  • Customer Service:Handle customer service requests, policy administration, billing, claims, and coverage analysis.

  • Policy Management:Manage policy expirations and renewals.

  • Renewal Process:Conduct client research, prepare submissions, negotiate coverages, and present proposals.

  • Accounts Receivable: Monitor reports andtake actionon delinquent accounts, collecting outstanding balances.

  • System Maintenance:Maintainagency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.

  • Activity Monitoring:Monitor andmaintainactivity/suspense to ensuretimelycompletion.

  • Communication:Maintainfrequent, transparent communication with the account teamregardingworkload status and any issues.

  • Service Excellence:Deliver excellent service, proactivelyanticipateneeds, and respond quickly to service requests.

  • Policy Compliance:Stay updated on company policies and procedures.

  • Continuous Improvement:Seekand adopt best practices to improve individual and team performance.

  • Champion IOA Values:Demonstrateintegrity and leadership.


Ideal CandidateQualifications:

  • 5 years of account management experience

  • Thorough knowledge of insurance brokerage and client needs

  • Required active licensing; professional designation (CIC or equivalent) preferred

  • Strong analytical, problem-solving, and decision-making skills

  • Exceptional customer service,communication,multitasking, and organizational skills

  • Proficiencyin MS Office (Outlook, Word, Excel)

  • High School Diploma (or equivalent)


What We Offer:

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment

  • Supportive teammates and a rewarding work environment


What to Expect(Application Process):

  • 30-Minute Phone Screen, Online Assessments, and Interview(s)

Salary Range

The expected pay range for this position is $70,000.00 to $90,000.00 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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