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Ems Management Jobs (NOW HIRING)

West Virginia University Health System

EMS Educator

Manages licensure and certification of EMS clinicians, ensuring that clinicians remain complaint with local, state, and federal requirements. 13. Manages Field Training Evaluation Program (FTEP) (new ...

West Virginia United Health System

EMS Educator

Manages licensure and certification of EMS clinicians, ensuring that clinicians remain complaint with local, state, and federal requirements. 13. Manages Field Training Evaluation Program (FTEP) (new ...

WVU Medicine

EMS Educator

Morgantown, WV · On-site

Manages licensure and certification of EMS clinicians, ensuring that clinicians remain complaint with local, state, and federal requirements. 13. Manages Field Training Evaluation Program (FTEP) (new ...

Bay County

Division Chief - EMS

Panama City, FL · On-site

$89K - $148K/yr

Participates and assists in preparing and manage EMS budgets, capital requests, grant applications, and procurement activities. Participates in executive leadership meetings and departmental planning ...

Wisconsinems

WI · On-site

$100 - $160/hr

Manage the implementation and continuation of the Incident Command System during multi-agency and multi-casualty incidents. * Attend EMS-related meetings and conferences at the State and National ...

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EMS Management information

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$29K

$48.4K

$69.5K

How much do ems management jobs pay per year?

As of Aug 19, 2026, the average yearly pay for ems management in the United States is $48,396.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $48,500.00 per year, depending on experience, location, and employer.

What is EMS management?

EMS Management refers to the administration and oversight of emergency medical services (EMS) operations, including the coordination of personnel, resources, and protocols to ensure effective emergency response. EMS managers are responsible for supervising EMTs and paramedics, managing budgets, ensuring regulatory compliance, and implementing training programs. They play a critical role in strategic planning, quality improvement, and community outreach to enhance patient care and safety. Effective EMS management ensures that emergency medical systems run efficiently and are prepared to respond to a wide range of medical emergencies.

What are the key skills and qualifications needed to thrive as an EMS manager?

To thrive as an EMS Manager, you need a solid background in emergency medical services, leadership experience, and often a degree in EMS administration or a related field. Familiarity with dispatch systems, incident command software, and certifications such as NREMT or EMS leadership credentials are typically required. Strong communication, decision-making, and crisis management skills help you lead teams effectively and handle high-pressure situations. These skills ensure efficient emergency response operations, optimal patient outcomes, and effective team coordination.

What are some common challenges faced by professionals in EMS management and how can they be addressed?

EMS Management professionals often encounter challenges such as resource allocation, staff retention, and adapting to rapidly changing emergency protocols. Balancing limited budgets with the need to maintain high-quality patient care requires strong organizational and leadership skills. Effective communication, ongoing training, and fostering a supportive team environment can help address these challenges, while staying updated on industry best practices ensures adaptability and success.

What is the difference between Ems Management vs Ems Coordinator?

AspectEms ManagementEms Coordinator
CertificationsEMT-B, EMT-Paramedic, or Advanced EMT certifications, often with management trainingEMT-B or EMT-Paramedic certifications, with some roles requiring additional training
Work EnvironmentOversees multiple EMS teams, manages operations, and coordinates emergency responsesWorks directly in the field, coordinating patient care and assisting EMS teams
Employer & Industry UsageEMS agencies, hospitals, and emergency services organizationsEMS agencies, ambulance services, and hospitals

While both roles are vital in emergency medical services, Ems Management focuses on overseeing operations and strategic planning, whereas Ems Coordinators are more involved in direct patient care coordination and field support. Understanding these differences helps in choosing the right career path or job role within EMS.

What does an EMS management do?

EMS management involves overseeing emergency medical services operations, including coordinating personnel, ensuring compliance with medical protocols, managing resources, and maintaining communication with hospitals and emergency responders. They often handle administrative tasks, staff scheduling, and quality assurance to ensure efficient and effective emergency response. Strong leadership, knowledge of medical procedures, and relevant certifications are essential in this role.
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What cities are hiring for Ems Management jobs?

Cities with the most Ems Management job openings:

What states have the most Ems Management jobs?

States with the most job openings for Ems Management jobs include:

What job categories do people searching Ems Management jobs look for?

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EMS Management jobs near you
Infographic showing various Ems Management job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $48,396 per year, or $23.3 per hour.

Customer Service Professional- Inbound

EMS Management & Consultants

Honolulu, HI • On-site

$20/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Customer Service Professional – Inbound

Ready to bring your customer service skills to a company that helps first responders? Join our team and receive a $1,500 sign-on bonus! It's our way of saying mahalo for choosing to grow your career with us.

Job Type: Full-time, Five 8-Hour Days or Four 10-Hour Days

Location: In-office, Honolulu, HI (Near HNL airport)

EMS|MC is the nation's largest billing services provider focused on emergency medical services. For 25+ years, we've delivered revenue cycle management solutions that improve patient satisfaction, maximize EMS revenue, and ensure compliance.

At EMS|MC, we blend professional excellence with local values. If you're ready to grow your career while making a difference for our island community, we'd love to welcome you to our Ohana!

Job Summary

The Customer Service Professional – Inbound is responsible for handling patient calls with accuracy and care. It is also responsible for assisting with billing inquiries, insurance updates, and complaint resolution, while maintaining compliance and supporting EMS|MC's mission.

Major Responsibilities/Activities
  • Answer and document inbound calls clearly and efficiently.
  • Assist patients with charges, payments, and insurance updates.
  • Resolve or escalate complaints appropriately.
  • Maintain accuracy in Rescue Net Billing and filing insurance information.
  • Meet quality standards: 98% call audit & HIPAA compliance.
  • Provide feedback on caller patterns.
  • Mentor new hires.
  • Perform other duties as assigned.
  • Maintain required turnaround time as dictated by process or client.
Requirements

Required Education, Skills, & Experience

  • High School Diploma.
  • Proficient with Microsoft Office, i.e. communication tools like Microsoft Teams.
  • Strong written/verbal communication and the ability to multitask.
  • Organized, detail-oriented, adaptable; able to work independently or on teams.
  • Proficiency in English is necessary for job-related communication, including understanding policies, writing correspondence, and engaging with colleagues or clients.

Preferred Education, Skills, & Experience

  • Knowledge of Medicare, Medicaid, commercial insurance, and HIPAA, Medical billing/AR experience.
Working Environment
  • The office environment is a controlled indoor setting with minimal exposure to adverse conditions.
  • Noise levels in the office are typically moderate and consistent with a standard office setting.
Physical Requirements:
  • Sitting: frequent and prolonged periods of sitting at a desk while working on a computer.
  • Communication: frequent and prolonged periods of speaking, listening, reading, and writing.
  • Fine motor skills: frequent use of hands for typing and operating a computer mouse.
  • Movement: occasional walking and climbing of stairs; limited bending, kneeling, lifting, and carrying of office-related items.
Why EMS|MC?
  • Referral Bonus + Career Growth: Earn rewards for bringing great people onboard and grow your career with us through development opportunities.
  • Our Culture: We live by Ohana, respect, and teamwork — you'll feel supported every step of the way.
  • Perks & Comforts: Enjoy a relaxed dress code, air-conditioned workspace, free coffee to keep you fueled, Monday–Friday schedule (no weekends!), and free onsite parking.
  • Wellness Program + Comprehensive benefits – including health, dental & vision!

Pay: $20/hour. Individuals in this role are eligible to participate in a discretionary bonus plan and a comprehensive benefit package, including a retirement plan, health coverage, and paid time off. Visit https://emsmc.com/careers/ to explore our total rewards package.

Employees must be able to perform the essential functions of this position. Reasonable accommodations will be provided to qualified individuals with disabilities as needed to support their ability to perform these essential functions. If you require an accommodation for this position or to participate in the application process, please contact HR at humanresources@emsmc.com.

The responsibilities and duties outlined in this job description are not exhaustive and may be subject to change to meet the needs of the business. This job description is not an implied contract of employment and does not alter the at-will employment relationship.

There is no anticipated closing date for applications; The role will remain open until filled.

Applicants must be authorized to work in the United States now and in the future; this role does not offer current or future visa sponsorship.

Hiring process = 1-2 weeks with 2 interviews. We like to get it right!

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