Duty Manager Jobs in Riverside, CA (NOW HIRING)

Welcome to Concentra San Bernardino!

The shift

Monday-Friday 8am-5pm

Salary+Monthly and Quarterly Bonus Potential

At Concentra, you are not only rewarded by helping thousands of patients feel better each year, but you are also recognized as a key contributor within the company. Hone your skills with the chance to join medical expert panels, educate colleagues, and more. Whatever your career goals may be, Concentra will help you get there.

Concentra's wide network of clinics ensure career growth opportunities and a healthy work-life balance.

WORK ENVIRONMENT AND CONDITIONS:

• Clinic environment

THE DETAILS Spends 100% of time in a center providing direct patient care, leading by example, and creating an exceptional patient experience. Ensures day-to-day execution of medical model collaborating with therapists and specialists to drive optimal clinical outcomes and case closure. Monitors key clinical center metrics that are provided by Clinical Analytics and relate to quality outcomes: Practice Indicators, COP, GRV, LOS, TAT, Specialist Referral Rate, Primary Care Case Duration, Days to First Recheck, % of cases with Lost Time, Limited Duty, and Full Duty. Manages clinicians and support staff and complies with APC supervisory requirements. Creates a professional and collaborative working environment with full colleague participation that promotes teamwork, quality, exceptional outcomes, and patient safety. Works with DMO to identify and implement changes to ensure continuous clinical improvement. Masters use of clinical systems to ensure efficiency, excellent supportive documentation, appropriate and optimal coding levels, charge capture, and follow-through on all patient care orders. Ensures compliance with individual State Practice Act/Rules and Regulations/WC Regulations. Drives patient and client experience metrics. Calls and communicates to employers on all new injuries and other significant clinical changes.

Actively participates in CLT meetings with COD and CTD to improve quality, patient safety, outlier management, and ensures the ongoing development and growth of the center's business. Maintains and cultivates relationships with center clients and payers while responding to requests within 24 hours. Works with DMO and CLT to manage clinical and support staffing levels and proficiencies that will optimize patient satisfaction, workflows, and efficiencies Promotes, cultivates, and exemplifies Orange Book values for all center colleagues. Develops colleague success through all aspects of the talent life cycle for staff clinicians and support staff within the center. Fosters an environment of collaboration, professionalism, patient/colleague safety, quality care, continuous improvement and reward and recognition. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

EDUCATION/CREDENTIALS

• Licensure requirements of the state of jurisdiction
• Graduation from an accredited Nurse Practitioner or Physician Assistant program
• Procedural skills 
• Prefer a minimum of two years of clinical experience
• Occupational Medicine experience preferred, but we are willing to train otherwise qualified candidates in this area of medicine

• Training provided in our best-in-class Occupational Medicine Process Management Model
• Center Achievement Bonuses
• Medical Malpractice Coverage
• CME Allowance/Time
• 401(k) with Employer Match
• Medical/Vision/Prescription/Dental Plans
• Life Insurance/Disability
• Paid Time Off/Holidays
• Colleague Referral Bonus Program

This position is eligible to earn a base compensation rate in the range of $155,000.00 - $185,000.00 plus Shift stipend, base salary depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the Los Angeles Fair Chance Ordinance.  

Concentra is an Equal Opportunity Employer, including disability/veterans 

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