ZipRecruiter

Log In

1

Dtc Operations Director Jobs (NOW HIRING)

American Exchange Group

Shipping Manager (DTC)

Perris, CA · On-site

$70K - $80K/yr

Shipping Manager, Direct-to-Consumer (DTC) Division: AELogistix/Shiplogiq Location: 375 E Markham ... Shipping and Logistics Management - Manage end-to-end shipping operations for DTC orders, including ...

Umaez LLC

Strong direct-response instincts -- subject lines that get opened, CTAs that convert, copy that ... operations across US and Southeast Asia #J-18808-Ljbffr

Umaez LLC

Strong direct-response instincts -- subject lines that get opened, CTAs that convert, copy that ... operations across US and Southeast Asia #J-18808-Ljbffr

Umaez LLC

Strong direct-response instincts -- subject lines that get opened, CTAs that convert, copy that ... operations across US and Southeast Asia #J-18808-Ljbffr

Beyondmeat

E-Commerce Director

Portola, CA · On-site

We areseekingan E-Commerce Director to build and lead the operating backbone of our direct-to ... Bachelor's degree in a related fieldrequired * 7+ years of experiencein e-commerce operations, DTC ...

Exol

Start-Up Operations Manager, DTC Launch

OR · On-site +1

Oversee the day-to-day execution of warehouse operations, directing large teams of hourly ... in high-volume DTC or e-commerce fulfillment. * Advanced exposure to automated warehouse ...

Exol

Start-Up Operations Manager, DTC Launch

Oversee the day-to-day execution of warehouse operations, directing large teams of hourly ... in high-volume DTC or e-commerce fulfillment. * Advanced exposure to automated warehouse ...

KEEN Footwear

Director, Sales Planning - DTC

Portland, OR · Hybrid

$175K - $185K/yr

Job Summary The Director, Sales Planning - Direct-to-Consumer (DTC) leads the forecasting and ... This pivotal role drives excellence in sales planning and sales operations across the organization ...

Live Comfortably

... Senior Director (DTC) Full Time SGA Boca Raton, FL, US 8 days ago Requisition ID: 3375 We are ... Working cross-functionally with Marketing, Merchandising, Finance, Operations, IT, Supply Chain ...

Keeco, LLC

eCommerce Senior Director (DTC) Full Time SGA Boca Raton, FL, US We are seeking a strategic and ... Working cross-functionally with Marketing, Merchandising, Finance, Operations, IT, Supply Chain ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsOperations JobsOperations Professional JobsDtc Operations Director Jobs

Dtc Operations Director information

See salary details

$34K

$107.7K

$179.5K

How much do dtc operations director jobs pay per year?

As of Sep 10, 2026, the average yearly pay for dtc operations director in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is a DTC Operations Director?

A DTC (Direct-to-Consumer) Operations Director is a senior leader responsible for overseeing the end-to-end operations of a company’s direct-to-consumer sales channels. This includes managing supply chain logistics, order fulfillment, customer service, and process optimization to ensure a seamless and efficient customer experience. They collaborate with marketing, product, and technology teams to drive growth, improve operational efficiency, and scale DTC initiatives. The role typically requires strong leadership, analytical, and problem-solving skills, as well as experience with e-commerce and operations management.

How does a DTC Operations Director typically interact with marketing and customer service teams to streamline the customer journey?

A DTC Operations Director works closely with both marketing and customer service teams to ensure a seamless and efficient customer experience. This collaboration involves aligning operational processes with marketing campaigns, ensuring inventory and fulfillment can support promotional activities, and providing feedback from customer service to improve operational efficiency. Regular cross-functional meetings and shared KPIs help ensure everyone is working toward the same goals, ultimately enhancing customer satisfaction and loyalty. This role often acts as a bridge, translating strategic objectives into operational execution.

What are the key skills and qualifications needed to thrive as a DTC Operations Director, and why are they important?

To thrive as a DTC Operations Director, you need expertise in supply chain management, e-commerce operations, and business analytics, usually backed by a relevant degree and substantial experience in direct-to-consumer channels. Familiarity with ERP systems, order management platforms, and analytics tools is typically required, along with knowledge of logistics software. Strong leadership, strategic thinking, and excellent communication skills set top performers apart in this role. These skills and qualities are crucial for efficiently managing end-to-end DTC operations, optimizing customer experience, and driving business growth.

Is a Dtc Operations Director a high position?

A Dtc Operations Director is a senior leadership role responsible for overseeing direct-to-consumer operations, including supply chain, logistics, and customer experience. It is generally considered a high-level position within a company's organizational hierarchy, often requiring extensive experience and strategic skills.

What does a Dtc Operations Director do?

A DTC Operations Director oversees the direct-to-consumer sales and logistics processes within a company, managing supply chain, order fulfillment, customer service, and sales strategies. They coordinate cross-functional teams, analyze performance metrics, and implement improvements to enhance customer experience and operational efficiency.

What are popular job titles related to Dtc Operations Director jobs?

For Dtc Operations Director jobs, the most frequently searched job titles are:

Infographic showing various Dtc Operations Director job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, 1% Temporary, 1% Contract, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.

Shipping Manager (DTC)

Perris, CA • On-site

American Exchange Group
Wholesale • 51 - 200 employees
Learn more about American Exchange Groupexternal

$70K - $80K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 18 days ago

Job description

About Us

American Exchange Group is an industry leader in fashion accessory products and brand management. By facilitating distribution to major retailers internationally for their globally recognized brands, custom private label brands, and exclusive licensed brands—including footwear, tech wearables, watches, jewelry, handbags, fashion accessories, home, and beauty—American Exchange Group raises the bar by disrupting the status quo with value and quality, while staying at the forefront of trends.


Visit our websites at www.axnygroup.com and www.shiplogiq.com


Job Title:  Shipping Manager, Direct-to-Consumer (DTC)

Division: AELogistix/Shiplogiq

Location: 375 E Markham St, Perris, CA 92571 (onsite 5 days)

Reports to: VP of Warehousing, West Coast

Job Type: Full-Time



Job Summary:

We are seeking an experienced and highly organized Shipping Manager to oversee our DTC shipping operations, ensuring that our products are efficiently delivered to our customers. In this role, you will be responsible for managing all aspects of shipping and logistics for our DTC channel, including working with third-party carriers, overseeing the fulfillment process, monitoring performance, and implementing strategies to improve delivery efficiency and customer satisfaction. The ideal candidate will have a strong background in logistics, a deep understanding of DTC operations, and a data-driven approach to optimize the shipping experience.


Key Responsibilities:


Shipping and Logistics Management

   - Manage end-to-end shipping operations for DTC orders, including order processing, picking, packing, and delivery.

   - Oversee daily shipping schedules, ensuring that all orders are shipped on time and in accordance with customer expectations.

   - Develop, implement, and maintain shipping policies and procedures to streamline processes and reduce delays.


Carrier and Vendor Management

   - Regularly review carrier performance and collaborate on corrective actions when necessary to maintain service quality.

   - Monitor and manage carrier-related issues, such as delays, damaged packages, and incorrect deliveries.


Inventory and Fulfillment Coordination

   - Collaborate with the Inventory and Fulfillment teams to maintain accurate inventory levels and optimize stock availability.

   - Work with warehouse teams to improve fulfillment accuracy, packaging standards, and productivity.

   - Coordinate with cross-functional teams (e.g., Customer Service, Sales, and Marketing) to manage inventory levels and fulfill promotional and seasonal demand.


Customer Experience and Support

   - Proactively resolve shipping-related customer issues by identifying and implementing solutions that enhance the customer experience.

   - Analyze customer feedback related to shipping and delivery times to implement improvements.

   - Develop and manage a tracking and notification system to keep customers informed of their order status.


Performance Analysis and Reporting

   - Track and report on key shipping and logistics metrics, including on-time delivery rates, shipping costs, and customer satisfaction.

   - Use data to identify trends, bottlenecks, and opportunities for improvement in shipping processes.

   - Present findings and recommendations to upper management to drive continuous improvement.


Key Requirements:

  • 5+ years of experience in logistics, supply chain management, or a similar role in a direct-to-consumer environment, preferably within eCommerce or retail.
  • Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field..
  •  Proficiency with logistics and shipping software (e.g., ShipStation, ShipBob, NetSuite, or similar platforms), and advanced knowledge of Excel/Google Sheets for data analysis.
  • Strong ability to analyze data, track key performance metrics, and implement data-driven solutions.
  •  Excellent written and verbal communication skills, with the ability to collaborate across departments and negotiate with carriers.
  • Ability to troubleshoot shipping and logistics issues efficiently and effectively.
  •  Strong organizational and multitasking abilities, capable of managing multiple projects and deadlines.


Preferred Qualifications:

  • Experience working with both domestic and international shipping carriers.
  • Knowledge of inventory management and demand planning.
  • Familiarity with CRM and order management systems.
  • A strong understanding of DTC customer service best practices.


Why AELogistix?
Join a collaborative, fast-growing logistics company where technology and teamwork drive results. You’ll have the opportunity to shape how our systems evolve and directly impact warehouse performance across the network.


What We Offer

  • Comprehensive Health & Wellness Benefits, including medical, dental, vision, and supplemental insurance
  • 401(k) Retirement Savings Plan with company match
  • Health Savings Account (HSA)
  • Flexible Spending Account (FSA)


Salary: The anticipated base salary is $70k-$80k annually. Actual compensation will be determined based on a variety of factors including, but not limited to, experience, skills, education, internal equity, and location.


This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position's activities and requirements, management reserves the right to modify, add or remove duties as necessary. The compensation package is dependent on a number of factors, including, for example, experience, education, market data, and business needs.