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Driver Relations Manager Jobs in Michigan (NOW HIRING)

Country Fresh Dairy

Driver

Marquette, MI · On-site

  • Retirement

  • PTO

Communicate effectively and maintain good relations with customers and report any problems to the driver supervisor or manager * Ensure and/or perform proper maintenance on assigned vehicles and ...

Jilbert Dairy

Driver

Marquette, MI · On-site

  • Retirement

  • PTO

Communicate effectively and maintain good relations with customers and report any problems to the driver supervisor or manager * Ensure and/or perform proper maintenance on assigned vehicles and ...

Guida's Dairy

Driver

Marquette, MI · On-site

  • Retirement

  • PTO

Communicate effectively and maintain good relations with customers and report any problems to the driver supervisor or manager * Ensure and/or perform proper maintenance on assigned vehicles and ...

DAIRY FARMERS OF AMERICA

Driver

Marquette, MI · On-site

  • Retirement

  • PTO

Communicate effectively and maintain good relations with customers and report any problems to the driver supervisor or manager * Ensure and/or perform proper maintenance on assigned vehicles and ...

Country Fresh

Driver

Marquette, MI · On-site

  • Retirement

  • PTO

Communicate effectively and maintain good relations with customers and report any problems to the driver supervisor or manager * Ensure and/or perform proper maintenance on assigned vehicles and ...

Country Fresh Dairy

Driver

Sault Sainte Marie, MI · On-site

  • Retirement

  • PTO

Communicate effectively and maintain good relations with customers and report any problems to the driver supervisor or manager * Ensure and/or perform proper maintenance on assigned vehicles and ...

Jilbert Dairy

Driver

Marquette, MI · On-site

  • Retirement

  • PTO

Communicate effectively and maintain good relations with customers and report any problems to the driver supervisor or manager * Ensure and/or perform proper maintenance on assigned vehicles and ...

Dairiconcepts, L.P.

Driver

Marquette, MI · On-site

  • Retirement

  • PTO

Communicate effectively and maintain good relations with customers and report any problems to the driver supervisor or manager * Ensure and/or perform proper maintenance on assigned vehicles and ...

General Linen and Uniform Service

Be Seen First

Route Delivery Driver

Southgate, MI · On-site

$800 - $1.6K/wk

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This job is for someone that does not like a desk job and likes managing their own business! On top ... Customer relations experience and skills * Attention to detail * Professional attitude * Friendly ...

KFC

General Manager

Lanse, MI · On-site

... customer relations, restaurant maintenance and repair, inventory management, team management ... A qualified applicant will possess a valid drivers license with access to a personal vehicle a ...

Clean Team

Area Manager

Fenton, MI · On-site

Client Relations: Act as the primary point of contact for clients to address needs and ensure ... A valid driver's license and reliable transportation to travel between local sites. * An energetic ...

Clean Team

Area Manager

Fenton, MI · On-site

Client Relations: Act as the primary point of contact for clients to address needs and ensure ... A valid driver's license and reliable transportation to travel between local sites. * An energetic ...

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Driver Relations Manager information

What is a driver relations manager?

Driver Relations Managers are professionals responsible for overseeing relationships between a company and its drivers, whether they're employees or contractors. Their main duties include recruiting, onboarding, supporting, and retaining drivers by addressing their concerns and ensuring they have a positive experience. They often act as a bridge between drivers and company management, helping to resolve issues, improve communication, and boost driver satisfaction. These managers play a key role in reducing driver turnover and maintaining a reliable workforce. Their work is especially important in industries like transportation, logistics, and delivery services.

What are the key skills and qualifications needed to thrive as a driver relations manager?

To thrive as a Driver Relations Manager, you need strong experience in logistics or transportation management, excellent interpersonal skills, and a relevant bachelor's degree or equivalent work experience. Familiarity with fleet management software, CRM systems, and knowledge of industry regulations are typically required, and certifications in logistics or HR can be beneficial. Outstanding conflict resolution, problem-solving, and communication abilities help build trust and foster positive relationships with drivers. These skills and qualities are crucial for ensuring driver satisfaction, retention, and compliance, which directly impact operational efficiency and company reputation.

How does a driver relations manager typically collaborate with operations and HR teams to address driver concerns?

A Driver Relations Manager works closely with both operations and HR teams to ensure that drivers’ needs and concerns are addressed promptly and effectively. This often involves regular meetings to discuss feedback from drivers, coordinating on policy updates, and resolving issues related to scheduling, compliance, and workplace safety. By fostering open communication between drivers and management, the Driver Relations Manager helps create a supportive environment, improves retention, and ensures operational efficiency. Teamwork and proactive problem-solving are key aspects of this collaborative process.

What is the difference between Driver Relations Manager vs Driver Coordinator?

AspectDriver Relations ManagerDriver Coordinator
ResponsibilitiesOversees driver relationships, manages communication, and resolves issues at a strategic level.Coordinates driver schedules, handles daily communication, and manages operational tasks.
Required SkillsStrong communication, conflict resolution, leadership, and industry knowledge.Organizational skills, communication, and familiarity with scheduling software.
Work EnvironmentOffice-based with field interactions, strategic planning sessions.Primarily office or dispatch center, with some field contact.
Common UsageUsed in larger transportation companies for relationship management roles.Found in logistics and delivery companies for daily operational coordination.

The Driver Relations Manager focuses on maintaining and improving driver relationships at a strategic level, while the Driver Coordinator handles daily scheduling and operational tasks. Both roles require strong communication skills, but the Manager position involves more leadership and industry knowledge, whereas the Coordinator is more task-oriented and operational.

What are popular job titles related to Driver Relations Manager jobs in Michigan?

For Driver Relations Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Driver Relations Manager jobs in Michigan look for?

The top searched job categories for Driver Relations Manager jobs in Michigan are:

What cities in Michigan are hiring for Driver Relations Manager jobs?

Cities in Michigan with the most Driver Relations Manager job openings:

Driver Relations Manager jobs near you

Driver

Country Fresh Dairy

Marquette, MI • On-site

Full-time

Retirement, PTO

Re-posted 4 days ago

Job description

General Purpose
Operate a straight truck, tractor-trailer, or double trailer. Deliver products or assets in a safe and timely manner to customers, warehouses, distributors, etc., according to the delivery route schedule as determined by the supervisor. Demonstrate high standards of customer service. Communicate frequently with peers, supervisors, and others.
Job Duties and Responsibilities
  • Operate a commercial motor vehicle in compliance with DOT and DFA rules, regulations and policies adhering to all safety practices
  • Deliver products or assets according to route schedule and customer delivery expectations (e.g., put deliveries inside coolers and walk-ins) in a safe and timely manner. Follow designated routes and schedules unless otherwise directed by supervisory personnel
  • Report delivery delays to management due to road conditions, accidents or breakdowns
  • Based on route design, load and unload product as required at designated stops (2-wheel cart and/or pallet jacket); may include stocking and ordering of product (varies from route to route)
  • Communicate effectively and maintain good relations with customers and report any problems to the driver supervisor or manager
  • Ensure and/or perform proper maintenance on assigned vehicles and equipment used (tires, fuel, oil check, etc.) and maintain a clean vehicle
  • Complete all daily paperwork fully and correctly each day. Maintain all log and trip records according to company policy and DOT guidelines
  • Perform load inventory and document condition of freight before departure
  • Attend all driver workshops and training sessions
  • Use company supported applications or systems properly
  • Represent DFA positively and professionally at all times during interactions with customers or other individuals
  • The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

$5000.00 Sign on Bonus
Benefits
401K
Vacation
An Equal Opportunity Employer
Education and Experience
  • High School Diploma or equivalent
  • 2 or more years of experience driving a tractor trailer, straight truck, or doubles trailer, within the last 5 years preferred
  • Must meet minimum age requirements
  • Must meet DFA requirements for Motor Vehicle Records
  • Must meet all DOT requirements
  • Certification and/or License - valid Class A CDL; some drivers may be required to have a doubles endorsement; license or operator's permit for at least the three years immediately prior to application

Knowledge, Skills, and Abilities
  • Knowledge of DOT procedures, rules, and requirements
  • Skill in proficient computer usage
  • Skill with math for calculating load size and recording accurate volume/weight measurements
  • Able to communicate effectively, both verbally and in writing
  • Able to contribute to the positive performance behaviors through personal example
  • Able to be proactive in seeking solutions and taking appropriate steps to solve problems
  • Able to work in collaboration effectively and foster good teamwork
  • Able to be punctual, follow directions, and meet deadlines
  • Able to present options and ideas to current processes or procedures
  • Able to interpret and apply company policies
  • Able to adapt and manage to change effectively
  • Able to perform task and duties with minimal supervision
  • Able to take initiative in performing job
  • Good organization and record keeping skills
  • Must be able to read, write and speak English

Apply