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Donor Services Manager Jobs (NOW HIRING)

DCI Donor Services

Director, Family Care

Nashville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tennessee Donor Services is seeking a Family Care Director to join our team! This position will be responsible for the day‑to‑day management and coordination of the OPO's organ and tissue ...

tbc

Donor Services Technician (Cary)

Cary, NC · On-site

A Donor Services Technician registers, performs donor history, and completes donor physical ... Immediately contacts management if the donor appears disgruntled or unsatisfied * Extends ...

OneBlood

Donor Services Sup Spec

Fort Lauderdale, FL · On-site

The omission of an essential function does not preclude management from assigning duties not listed ... Assists Donor Services and Recruitment department with meeting department metrics * Provides ...

tbc

Donor Services Technician - Mobiles

Charleston, SC · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

A Donor Services Technician registers, performs donor history, and completes donor physical ... Immediately contacts management if the donor appears disgruntled or unsatisfied * Extends ...

The Dallas Foundation

Manager of Donor Services

Dallas, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Manager of Donor Services will provide direct support to the Senior Director of Strategic Partnerships and Donor Engagement to provide exemplary customer service and support to fundholders and ...

tbc

Donor Services Trainer (Lexington)

Lexington, SC · On-site

This role assists Donor Services management with various departmental tasks and projects. The Donor Services Trainer sets an exceptional example for excellent customer service and technical ...

Tennessee Donor Services

Family Care Manager

Nashville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to ... The Family Care Manager oversees the implementation of donor family services policies and ...

Versiti, Inc.

Manager Donor Services

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary Manage and oversee Donor Services associates in the overall procurement of blood products from donors to support production requirements, recruitment of donors for automated blood ...

tbc

Donor Services Trainer (Danville)

Danville, VA · On-site

This role assists Donor Services management with various departmental tasks and projects. The Donor Services Trainer sets an exceptional example for excellent customer service and technical ...

Tennessee Donor Services

Family Care Manager

Knoxville, TN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to ... The Family Care Manager oversees the implementation of donor family services policies and ...

Versiti, Inc.

Manager Donor Services

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage and oversee Donor Services associates in the overall procurement of blood products from donors to support production requirements, recruitment of donors for automated blood collection as ...

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Donor Services Manager information

What are the key skills and qualifications needed to thrive as a donor services manager?

To thrive as a Donor Services Manager, you need expertise in fundraising, donor relations, and database management, often supported by a degree in nonprofit management or a related field. Familiarity with donor management systems like Raiser's Edge or Salesforce, and knowledge of fundraising compliance are typically required. Outstanding communication, organizational skills, and a service-oriented mindset help build strong relationships and ensure donor satisfaction. These skills and qualities are crucial for maintaining donor trust, supporting fundraising goals, and ensuring the smooth operation of donor programs.

What is the difference between Donor Services Manager vs Fundraising Coordinator?

AspectDonor Services ManagerFundraising Coordinator
Required CredentialsBachelor's degree in nonprofit management, communications, or related field; experience in donor relationsBachelor's degree often preferred; focus on event planning and donor outreach experience
Work EnvironmentOffice-based with donor interaction; nonprofit or charitable organization settingOffice and event settings; involved in campaign and event coordination
Employer & Industry UsageNonprofits, charities, healthcare organizationsNonprofits, educational institutions, community organizations
Search & Comparison IntentUnderstanding roles in donor relations and managementLearning about fundraising and donor engagement activities

The Donor Services Manager primarily focuses on managing donor relationships, ensuring donor retention, and maintaining accurate records. In contrast, the Fundraising Coordinator concentrates on planning and executing fundraising campaigns and events. Both roles are essential in nonprofit organizations but differ in their core responsibilities and daily activities.

How does a donor services manager typically collaborate with fundraising and communications teams?

A Donor Services Manager works closely with fundraising and communications teams to ensure donors receive timely acknowledgments, updates, and information about the impact of their contributions. This role often coordinates the flow of donor data, helps craft personalized stewardship messages, and supports campaign efforts by providing insights on donor engagement trends. Effective collaboration ensures a seamless donor experience and helps maximize donor retention and satisfaction. Regular meetings and shared CRM systems are common practices to facilitate this teamwork.

What cities are hiring for Donor Services Manager jobs?

Cities with the most Donor Services Manager job openings:

What are the most commonly searched types of Donor Services jobs?

The most popular types of Donor Services jobs are:

What states have the most Donor Services Manager jobs?

States with the most job openings for Donor Services Manager jobs include:

Donor Services Manager jobs near you
Infographic showing various Donor Services Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Donor Services Technician (Greensboro)

The Blood Connection

Concord, NC • On-site

Full-time

Re-posted 5 days ago

The Blood Connection rating

5.2

Company rating: 5.2 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

Job description

At The Blood Connection, every role plays a part in saving lives. Join our team and help make an impact in your community today!
Position Overview
The overall objective of a Donor Services Technician is to enhance and maximize the donor experience. As the first impression of the organization, the Donor Services Technician must reflect professionalism, competency, exemplary customer service skills, and a genuine appreciation for the donor and the values and mission of The Blood Connection. A Donor Services Technician registers, performs donor history, and completes donor physical assessment from allogeneic donors and if applicable, autologous, directed, and therapeutic donors in accordance to departmental SOPs and regulatory standards. This role must have excellent customer service skills and a presentable appearance. A Donor Services Technician must be able to work varied hours including working some weekends. While not desirable and is avoided when possible, this role must be able to adapt to a work schedule that may change with less than 24 hours' notice. This position supports donor centers and mobile operations.
Essential Functions
Greeting Donors and Guests:
  • Opens doors and welcomes visitors and patrons with a smile to achieve rapport and create ambience
  • Genuinely greets donors and other guests in manner that promotes welcome and appreciation by smiling, standing, and showing respect to donors taking time out of their day to perform a charitable act
  • Identifies donor by his or her specific appointment (if applicable) and endeavors to engage donor by name during the remainder of his or her donor experience

Donor Eligibility:
  • Assesses donor eligibility by performing computer verification
  • Screens prospective donors through medical history, mini physical, and testing results
  • Provides educational material

Donor Collection:
  • Performs the donor health history and physical assessment according to current standard operating procedures
  • Selects proper material for blood collection
  • Escorts donor through next phase of collection and ensures proper handoff to collections team member

Maintaining Store Front Impression:
  • Maintains facility appearance (organization and cleanliness of store front donor areas) by assuring that all store front l areas are clean, inviting and free of debris during operational hours (between janitorial cleanings)
  • Ensures that the night cleaning staff is carrying out the duties allocated to them by visual inspection, reporting all non-conformances

Liaising with Donors and Guests:
  • Communicates the TBC vision of donor experience to patrons
  • Capable of conveying the organizational values
  • Capable of conveying the operational mission
  • Engages donors in conversation and makes them feel important
  • Stays "close to the customer" and maintains effective communication with him/her at all times through active engagement in the donation process and interpretation of the pulse of the current operational situation or circumstance
  • Reports to management all observations that may tarnish a donor's experience. Immediately contacts management if the donor appears disgruntled or unsatisfied
  • Extends appreciation and gratitude to donors
  • Completes TBC Donation Experience Training

Operational Responsibilities:
  • Maintains effective working relationships with collection staff and management to assure that the donor flow is expedited and efficient
  • Provides professional, courteous, and prompt service
  • Performs reception and telephone duties as assigned
  • Performs donor collection support tasks (as indicated by appropriate training and release-to-task)
  • Stocks donor screening room

Miscellaneous:
  • Participates in TBC sponsored blood drives and other special events
  • Other duties as assigned or required

Minimum Qualifications
  • High School Diploma or GED
  • Customer service experience preferred
  • Valid Driver's License with no major infractions and dependable transportation
  • Ability to communicate effectively, tactfully, and courteously to patrons, donors, sponsors, and co-workers
  • Ability to work with all levels and in a diverse work environment
  • Ability to establish and maintain effective working relationships with staff, management, and peers

Physical Demands
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Lifting and/or pulling/pushing up to 50 pounds
  • Sitting, standing, or walking for an extended period
  • Bending and twisting

Equal Opportunity Employer Veterans/Disabled

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