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Donor Services Manager Jobs in Indiana (NOW HIRING)

Versiti, Inc.

Manager Donor Services

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary Manage and oversee Donor Services associates in the overall procurement of blood products from donors to support production requirements, recruitment of donors for automated blood ...

Versiti, Inc.

Manager Donor Services

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Manage and oversee Donor Services associates in the overall procurement of blood products from donors to support production requirements, recruitment of donors for automated blood collection as ...

Versiti, Inc.

Manager Donor Services

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary Manage and oversee Donor Services associates in the overall procurement of blood products from donors to support production requirements, recruitment of donors for automated blood ...

Versiti, Inc.

Senior Director Donor Services

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Position Summary The Senior Director, Donor Services will be responsible for the operational ... Proven resource management skills to include human, financial, facilities, and technology required

Versiti, Inc.

Senior Director Donor Services

Indianapolis, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Senior Director, Donor Services will be responsible for the operational oversight for blood ... Proven resource management skills to include human, financial, facilities, and technology required

Indiana Legal Services

Donor Development Manager

Indianapolis, IN · On-site

$50K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Indiana Legal Services, Inc. Job Announcement Donor Development Manager AGENCY DESCRIPTION: Indiana Legal Services, Inc. (ILS) is a statewide, not-for-profit organization that provides free legal ...

Versiti, Inc.

Specialist Donor Management Bilingual

Indianapolis, IN · On-site

$10.75 - $12/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... services and reduced cost of care for hospitals, blood centers, hospital systems, research and ... Position Summary The position exists to manage donor eligibility status and to perform processes ...

Versiti, Inc.

Specialist Donor Management Bilingual

Indianapolis, IN · On-site

$10.75 - $12/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... services and reduced cost of care for hospitals, blood centers, hospital systems, research and ... Position Summary The position exists to manage donor eligibility status and to perform processes ...

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Donor Services Manager information

What are the key skills and qualifications needed to thrive as a donor services manager?

To thrive as a Donor Services Manager, you need expertise in fundraising, donor relations, and database management, often supported by a degree in nonprofit management or a related field. Familiarity with donor management systems like Raiser's Edge or Salesforce, and knowledge of fundraising compliance are typically required. Outstanding communication, organizational skills, and a service-oriented mindset help build strong relationships and ensure donor satisfaction. These skills and qualities are crucial for maintaining donor trust, supporting fundraising goals, and ensuring the smooth operation of donor programs.

What is the difference between Donor Services Manager vs Fundraising Coordinator?

AspectDonor Services ManagerFundraising Coordinator
Required CredentialsBachelor's degree in nonprofit management, communications, or related field; experience in donor relationsBachelor's degree often preferred; focus on event planning and donor outreach experience
Work EnvironmentOffice-based with donor interaction; nonprofit or charitable organization settingOffice and event settings; involved in campaign and event coordination
Employer & Industry UsageNonprofits, charities, healthcare organizationsNonprofits, educational institutions, community organizations
Search & Comparison IntentUnderstanding roles in donor relations and managementLearning about fundraising and donor engagement activities

The Donor Services Manager primarily focuses on managing donor relationships, ensuring donor retention, and maintaining accurate records. In contrast, the Fundraising Coordinator concentrates on planning and executing fundraising campaigns and events. Both roles are essential in nonprofit organizations but differ in their core responsibilities and daily activities.

How does a donor services manager typically collaborate with fundraising and communications teams?

A Donor Services Manager works closely with fundraising and communications teams to ensure donors receive timely acknowledgments, updates, and information about the impact of their contributions. This role often coordinates the flow of donor data, helps craft personalized stewardship messages, and supports campaign efforts by providing insights on donor engagement trends. Effective collaboration ensures a seamless donor experience and helps maximize donor retention and satisfaction. Regular meetings and shared CRM systems are common practices to facilitate this teamwork.

What are the most commonly searched types of Donor Services jobs in Indiana?

The most popular types of Donor Services jobs in Indiana are:

Donor Services Manager jobs near you

Manager Donor Services

Versiti, Inc.

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Versiti rating

5.7

Company rating: 5.7 out of 10

Based on 46 frontline employees who took The Breakroom Quiz

783rd of 887 rated healthcare providers

Job description

Overview
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
Manage and oversee Donor Services associates in the overall procurement of blood products from donors to support production requirements, recruitment of donors for automated blood collection as applicable and the safe transport of associates and equipment to and from scheduled work locations. Assist in the management of recruitment and production staff when applicable. Maintain, motivate, encourage and develop staff to attain their full potential through positive reinforcement and corrective action as necessary. Assist Director in developing and directing Versiti's strategic blood collection plans to achieve annual red cell and apheresis collection goals within budget guidelines. Accountable for all management functions including budget development, policy and procedure development/review, annual performance reviews, competencies and staffing. Serve as a Versiti representative demonstrating proficiency, professionalism and excellent interpersonal skills with the public.
Total Rewards Package
Compensation
The target salary is based on internal averages. Versiti sets salary ranges aligned to local markets in which the job is performed. Compensation decisions take into account internal salary averages and differentiation based on education, experience, skills, and performance. Specific salary and benefits information is shared at the time of the phone screening based on your location and qualifications.
Benefits
Versiti provides a comprehensive benefits package based on your job classification. Full-time regular employes are eligible for Medical, Dental, and Vision Plans, Paid Time Off (PTO) and Holidays, Short- and Long-term disability, life insurance, 7% match dollar for dollar 401(k), voluntary programs, discount programs, others.
Responsibilities
  • Manages staff and operations to ensure achievement of goals, strategic initiatives and regulatory compliance.
  • Conducts the interviewing and hiring of applicants.
  • Conducts coaching/counseling sessions regarding clarification of policy, problem resolution, and corrective action.
  • Motivates and mentors staff to achieve, and strive to exceed, the requirements of their position.
  • Conducts observations/evaluations of staff for documentation of performance and to ensure compliance with regulations, policies, and procedures.
  • Participates in project development and execution as required.
  • Coordinates the performance appraisal program for the department to include assisting supervisors in the performance appraisals for which they are responsible.
  • Prepares and administers performance appraisals for staff reporting to manager.
  • Oversees functions related to special donations and quality control requirements.
  • Works with Education, Scheduling and other departments as needed to schedule training for new associates, promote growth and development of current staff, and correct any identifiable performance problems.
  • Compiles data to prepare/assist in planning annual budget as requested.
  • Monitors monthly expense reports and controls costs with the goal of maintaining expenses within budgeted guidelines.
  • Maintains physical facility as applicable.
  • Gathers and distributes information by conducting and attending meetings, in-services or workshops on a required basis.
  • Investigates and records/reviews results from Donor Incident/Donor Reaction Forms received from the collection sites and mobiles, as applicable.
  • Investigates and addresses internal and external customer feedback appropriately and effectively in a timely manner.
  • Conducts root cause analysis, designs/implements process improvements, and monitors effectiveness of error management program.
  • Addresses questions regarding donor criteria, care and eligibility for donors as appropriate.
  • Collaborates with donor recruitment and marketing staff to maintain a high profile of Versiti in the community.
  • Collaborates with Plant Services and other departments as needed to ensure compliance with regulations for equipment/facilities, and maintain consistency through the collection department.
  • Performs other duties as required, which relate to the blood collection functions.
  • Performs waived tests as described by the Clinical Laboratory Improvement Amendment of 1988, when applicable.
  • Reviews competencies, as applicable.
  • Maintains knowledge of and observes all regulatory requirements and standards, including FDA current Good Manufacturing Practices and Good Tissues Practices as applicable.
  • Follows Universal Precautions and protective measures required by Versiti and outside regulatory agencies. Incumbent may be exposed to blood or body fluids or be in areas which contain these items.
  • Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
  • Understands and performs in accordance with all applicable regulatory and compliance requirements
  • Complies with all standard operating policies and procedures

Qualifications
Education
  • Bachelor's Degree in related field required
  • Master's Degree preferred

Experience
  • 1-3 years management experience in blood banking required
  • 1-3 years supervisory experience in a clinical setting. required
  • Apheresis experience preferred for those managing sites that perform such functions. preferred

Knowledge, Skills and Abilities
  • Well-groomed, professional appearance.
  • Ability to work in a positive manner under pressure in a fast-paced environment
  • Computer literate and able to utilize the necessary software and hardware to perform the functions of the job and access company communications.
  • Ability to choose and use the necessary software/hardware to accomplish functions of the position. Ability to compile and analyze statistics.
  • Ability to express oneself clearly/effectively in written and oral form.
  • Ability to communicate effectively with co-workers, staff, management, vendors and/or customers as necessary.
  • Ability to handle sensitive or confidential information discreetly.
  • Ability to work well with others as a team member.
  • Ability to conduct staff meetings, counseling sessions, interactions with the public, and other departments for fact finding or problem-solving projects.
  • Ability to prioritize workload with minimal supervision.
  • Excellent problem-solving skills.
  • Available to staff and management by phone or other method as necessary. Ability to be on-call as required by the position.

Tools and Technology
  • Personal and Network Computer required
  • MS Office (Word, Excel, Outlook, PowerPoint) required
  • Printer, fax, and copy machines required
  • Multiple phone lines required

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